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Motives can be used to segment markets.

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The maximum percentage of market potential that an individual firm can expect to obtain for a specific product is the


A) sales forecast.
B) market potential.
C) company sales potential.
D) company sales objective.
E) market share goal.

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Surveys are sometimes used to forecast sales.

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A marketer that targets customers based on marital status and the presence and age of children is using


A) behavioristic segmentation.
B) lifestyle variables.
C) psychographic variables.
D) family life cycle.
E) phase of life segmentation.

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Mia is pet-sitting for a friend's dog while he is on vacation. Her friend has given Mia all sorts of information, including the veterinarian's name and phone number, pet emergency center location, and the dog's favorite bedtime snack. The first evening of the vacation, Mia realizes that her friend did not bring the dog's food over, and she has no idea what the dog eats. Her friend's cell phone is "out of range" at the moment, so Mia must go to the grocery store and shop for dog food, even though she has never bought it before now. In this case, even though Mia is not a dog owner, she is likely to be part of the market for dog food for all of the following reasons except _______.


A) she has the authority to purchase the dog food.
B) she possesses the buying power for purchasing dog food.
C) she has the need or desire for dog food.
D) her ability to purchase the dog food is questionable.
E) she is willing to use her buying power.

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Any group of people who, as individuals or as organizations, have needs for products in a product class and who have the ability, willingness, and authority to buy such products is a(n)


A) business market.
B) market.
C) undifferentiated market
D) segmented market
E) market variable

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The final step in the target market selection process is


A) implementing the appropriate marketing mix for the target market.
B) evaluating relative market segments.
C) eliminating market segments that are cost prohibitive.
D) selecting specific target markets.
E) revising the final segmentation variables based on target selection.

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Dell segments its business markets into small business, corporate, government agencies, K-12 schools, and higher education institutions. The primary segmentation variable used in this example is


A) geographic location.
B) type of organization.
C) secondary product use.
D) customer size.
E) market potential.

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Brian works for a manufacturer of sports equipment and is currently developing a company sales forecast for golf clubs. While reviewing data, he discovered a pattern in sales volume over the past ten years that peaked during two months of each year. Brian likely used which sales forecasting technique?


A) the Delphi technique
B) Executive judgment
C) Time series analysis
D) Market tests
E) Regression analysis

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Justin Franklin's company is interested in locating areas where the average income is high, the average age range is 25-35 years, and the lifestyles of the people involve extreme adventures and dangerous leisure activities. His company would most likely find possible markets through


A) U.S. Census Bureau information.
B) geographic segmentation variables.
C) geodemographic segmentation.
D) climate information.
E) psychographic segmentation.

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Segmentation variables are usually grouped into four categories:


A) demographic, geographic, religion, and income.
B) geopolitical, income, behavioristic, and psychographic.
C) attitudes, lifestyles, behaviors, and gender.
D) geographic, demographic, psychographic, and attitudes.
E) demographic, geographic, psychographic, and behavioristic.

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Relying on executive judgment for forecasting may be adequate when


A) levels of marketing efforts put forth by competitors vary considerably.
B) recent events give the executive specific impressions of product demand.
C) product demand is erratic.
D) the executive conducts surveys.
E) the executive has considerable experience and product demand is relatively stable.

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​The marketer uses segmentation variables to divide a market into segments. All of the following statements are true about segmentation variables except:


A) The variables should be related to the customer's needs relative to the product being marketed.
B) The variables must be measurable.
C) The variables should be based solely on demographic characteristics.
D) The variables should be related to the customer's behavior relative to the product being marketed.
E) The variables should be related to the customer's uses of the product being marketed.

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The undifferentiated strategy can be effective for an organization that has a homogeneous market and can develop and maintain a single marketing mix.

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The psychographic variable that includes numerous characteristics related to people's activities, interests, and opinion is


A) motive.
B) social class.
C) personality.
D) stage in family life cycle.
E) lifestyle.

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One problem with using psychographic variables for segmentation purposes is that they are difficult to measure accurately.

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Yvonne and Garret are looking at information about how their organization's products could fit potential customers' needs. This information deals with demographic characteristics, product benefits sought, lifestyles, geographic factors, brand preferences, and usage rates. They are most likely looking at


A) the sales force survey results.
B) the results of sales forecasting.
C) a market trend analysis.
D) a market segmentation discrimination analysis.
E) a market segment profile.

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Compare and contrast the concentrated and differentiated targeting strategies of market segmentation.

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When an organization directs its marketi...

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​____________ is a useful sales forecasting method as long as a precise relationship between past sales figures and one or more variables can be established. Without these relationships, this method is useless in forecasting future sales.


A) Trend analysis
B) Random factor analysis
C) Delphi technique
D) Cycle analysis
E) Regression analysis

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Several conditions must exist for market segmentation to be successful. These conditions include all of the following except


A) the total market should be divided so that segments can be compared on sales potential, costs, and profits.
B) customers' needs for the product must be homogeneous.
C) the company must be able to reach the chosen segment with a particular marketing mix.
D) segments must be identifiable and divisible.
E) at least one segment must have enough profit potential to justify developing and maintaining a special marketing mix for that segment.

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