FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 13: Leadership: Power and Negotiation

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 21

Multiple Choice

Review LaterAdd Note

Review Later

Major types of power can be grouped along two dimensions:

A) internal and external.
B) personal and social.
C) organizational and personal.
D) professional and organizational.
E) upward and downward.

Correct Answer

verified

Show Answer

Question 22

True/False

Review LaterAdd Note

Review Later

Collaboration is seen as a win-win form of conflict resolution.

Correct Answer

verified

Show Answer

Question 23

Multiple Choice

Review LaterAdd Note

Some employees are willing to manipulate and deceive others to acquire power.Which of the following tendencies do such employees have?

"Using sincere forms of ingratiation" is a suggested guideline for using _____ power.

_____ occurs when the targets of influence are willing to do what the leader asks, but they do it with a degree of ambivalence.

_____ power exists when someone has control over the resources another person wants.

High assertiveness and high cooperation represent which style of conflict resolution?

Influence most frequently occurs downward in organizations.

_____ power is generally regarded as a poor form of power to use regularly, because it tends to result in negative feelings toward those that wield it.

Which of the following occurs when the requestor clearly explains why performing a request will benefit the target personally?

Laura heads the administrative department in a hospital.Her job involves ensuring that work in the hospital runs smoothly, managing the staff, inventory management, and maintaining the requisite standard in hospital hygiene and patient care.As her work often involves situations that demand the use of coercive power, which of the following guidelines must Laura follow?

Which type of power operates primarily on the principle of fear?

Distinguish between internalization and compliance.

_____ represents how important a person's job is and how many people depend on that person to accomplish their tasks.

Which form of conflict resolution requires the complete sharing of information by both parties, a full discussion of concerns, relatively equal power between parties, and a lot of time investment to arrive at a resolution?

To influence others using _____, leaders must have insight into the kinds of things are important to the target.

Leaders that control resources to which no one else has access can use their power to gain greater influence.This is associated with which of the following contingency factors?

Which of the following is a suggested guideline for using expert power?

Which type of power exists when a person has control over punishments in an organization?

The tendency to observe others and accurately interpret their behavior is termed as _____.