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A sales clerk at an electronics store scanned the bar code for a low cost set of headphones and then substituted a high cost set of headphones for his friend,who paid the lower price.Which of the following controls would best help to prevent this sort of fraud?


A) Use of RFID tags
B) Physical inventory count
C) Segregation of duties
D) Limited physical access to bar codes

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Describe the two methods to manage accounts receivable.

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Open invoice system customers pay the in...

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A method for tracking accounts receivable that matches specific invoices and payments from the customer is called a(n) ________ method.


A) specific identification
B) balance forward
C) cycle billing
D) open-invoice

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Explain how to effectively segregate duties in the sales order activity.

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Sales orders should be recorded by sales...

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The shipping department at Squishy Things Toy Company follows policies that determine which carrier will deliver orders according to the size,weight,and destination of the shipment.It maintains standing agreements with shippers that specify legal responsibility for the shipment while it is in transit.The terms of the agreements are documented on


A) picking tickets.
B) bills of lading.
C) packing slips.
D) RFID tags.

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What is a typical procedure for processing sales orders from new customers or customers making a purchase that causes their credit limit to be exceeded?


A) General authorization to approve the order is given to sales clerks.
B) Specific authorization must be granted by the credit manager.
C) The sale should be rejected.
D) The sales clerk should order a report from a credit bureau before approving the order.

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It has been discovered that credit sales have been made to customers with a poor credit rating.If this continues,the company will face increasing uncollectible receivables and losses due to bad debts.Separation of duties between ________ and ________ should help resolve the problem.


A) shipping; billing duties
B) credit approval; marketing
C) billing; credit approval
D) marketing; accounts receivable

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Which of the following documents normally triggers the billing process in the revenue cycle?


A) Packing slip received from the shipping department
B) Sales order received from the sales department
C) Picking ticket received from the sales department
D) Journal voucher received from the shipping department

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Describe typical credit approval procedures.

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Most business-to-business sales are made...

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Two documents usually accompany goods shipped to a customer.What are the two documents?


A) a bill of lading and an invoice
B) a packing slip and a bill of lading
C) an invoice and a packing slip
D) an invoice and a sales order

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A company uses the method for tracking accounts receivable where customers pay according to individual sales invoices.This describes the ________ method.


A) monthly statement
B) open-invoice
C) balance forward
D) cycle billing

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Matching customer account numbers and inventory item numbers to the numbers in the customer and inventory master files is an example of a


A) completeness test.
B) field check.
C) reasonableness test.
D) validity check.

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Which of the following would be the least effective control to minimize the loss of inventory?


A) Secure the storage location of inventory.
B) Release inventory only with proper documentation.
C) Periodically back up all perpetual inventory records.
D) Reconcile the physical counts with and perpetual records.

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Which of the following is not a basic activity of the revenue cycle?


A) sales order entry
B) shipping
C) receiving
D) billing

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For sales returns,the least effective control to prevent fraudulent processing of a credit memo is to


A) reconcile total of credit memos to total debits posted to customers' subsidiary ledgers.
B) require approval for each credit memo by the credit manager.
C) sequentially prenumber all credit memos and perform a sequence check at the end of each day.
D) match each credit memo with a receiving report.

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The benefits of a lockbox arrangement with a bank are maximized when


A) the bank is located nearby to the company, so remittance advices can be delivered to the company every day.
B) several banks around the country are used, in order to minimize the time payments spend in the mail.
C) an arrangement is made with only one bank, so all remittance advices can be batched for processing.
D) the bank deposits the payments and accesses the customer's information system to record the payments.

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You have been hired by a catalog company to computerize its sales order entry process.Approximately 70% of all orders are received over the telephone by a sales person.The other 30% of orders are received by a sales person through mail or fax.The catalog company wants the phone orders processed real-time.The mail and fax orders will be processed in batches of 50 orders.The following attributes are collected for every sales order: Customer number (if the order is from a new customer,a new number needs to be assigned) Customer name Address Payment method (credit card for phone and fax orders and check for mailed orders) Credit card number and expiration date Items ordered and quantity of each Unit price of each item ordered Identify and describe at least ten specific control policies and procedures you will implement for the sales order process.Be very specific describing the controls and number each new control you suggest.

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1.Validity check on customer number
2.Au...

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Customers that send their payments electronically directly to the company's bank are using


A) electronic data interchange (EDI) .
B) electronic funds transfer (EFT) .
C) procurement cards.
D) an electronic lockbox.

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Which of the following poses an internal control problem?


A) Physical inspection of inventory quantity and condition is outsourced to a firm that specializes in this service.
B) Products are released from inventory after a warehouse employee and a shipping clerk both sign the pick list.
C) Sales representatives have authority to increase customers' credit limits in $1,000 increments.
D) When customer payments are received in the mail, checks are sent to the cashier's office and remittance advices are sent to the accounts receivable department.

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A ________ system prepares and mails monthly statements to customers throughout the entire month,instead of just at the end of the month.


A) continuous
B) open-invoice
C) cycle billing
D) balance forward

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