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Exam 20: Introduction to Systems Development Systems Analysis

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Question 1

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A Logical model used to gather information about an existing system

A) comes only after a physical model of the existing system is created.
B) describes how a system actually works, rather than how it should work.
C) illustrates how a system functions by describing the flow of documents and computer processes.
D) illustrates what is being done, regardless of how that flow is actually accomplished.

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Question 2

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Which group of professionals is responsible for planning and monitoring a project to ensure timely and cost-effective completion?

A) information systems steering committee
B) management
C) project development team
D) system analysts

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Question 3

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The question of what the project should and should not accomplish is determined in what step of systems analysis?

An antiquated information system used by an office supply manufacturer caused customer dissatisfaction since it took two days to process a telephone order.After the system was upgraded and redesigned,the time to process a telephone order was reduced to three minutes.This is a prime example of

The system objective concerned that crucial information be produced first,and then less important items as time permits is known as

Which data gathering method is most helpful to deal with the question: "Why?"

A system change that results in an improved product or service and helps lower costs provided a(n)

Who is responsible for preparing the specifications that are used to create the programs?

Refer to the diagram below,where the numbers next to the arrows refer to the number of days required for completion of the corresponding activity.What is the critical path?

What is the basic model used to create a framework for economic feasibility analysis?

In which phase of the systems development life cycle is the feasibility study first performed?

The capital budgeting technique where estimated future cash flows are discounted back to the present is referred to as

Major resistance to change takes one of several forms.What is the name of the form of resistance where the new system is blamed for any and every unpleasant occurrence?

A project development team at Midwest Construction was assigned the task of improving the efficiency of the firm's accounting information system.As part of the ________ step in the systems development life cycle,the team has determined that the objectives of the project can be accomplished by installing a new computer system or by upgrading the existing system.

The type of user resistance in which data are erroneously entered into a system is called

There are several important aspects to be considered during a feasibility study.The aspect that asks the question,"Can people use the system and will they use it?" is called

In which systems analysis step do analysts conduct an extensive study of the present system to gain a thorough understanding of how it works?

Who makes up the project development team and what is the team's purpose?

The ________ method of gathering information helps to determine how a system actually works.

A project development team at Midwest Construction was assigned the task of improving the efficiency of the firm's accounting information system.As part of the ________ step in the systems development life cycle,the team defined the procedures to back up and secure system data.