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Subway is one of the fastest growing __________.


A) product-distribution franchises
B) corporate chains
C) business-format franchises
D) independently owned retailers
E) horizontal marketing systems

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C

horizontal dimension of the retail positioning matrix is


A) depth of product line.
B) value added.
C) relative market share.
D) breadth of product line.
E) stage in the retail life cycle.

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B

and carry wholesalers refer to wholesalers who


A) furnish the racks or shelves that display merchandise in retail stores, perform all channel functions, and sell on consignment to retailers.
B) take title to merchandise but sell only to buyers who call on them, pay cash for merchandise, and furnish their own transportation for merchandise.
C) own the merchandise they sell but do not physically handle, stock, or deliver it.
D) have a small warehouse from which they stock their trucks for distribution to retailers.
E) work for several producers and carry noncompetitive, complementary merchandise in an exclusive territory.

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Direct-mail and catalog retailing are examples of __________.


A) nonstore retailing
B) intertype retailing
C) online retailing
D) print-media retailing
E) dual retailing

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Direct Marketing Association estimates that direct-mail and catalog retailing creates __________ in sales.


A) $100,000
B) $14,000,000
C) $190,000,000
D) $22,000,000,000
E) $669,000,000,000

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Stores that carry a considerable assortment (depth) of a related line of items are referred to as


A) limited-line stores.
B) general merchandise stores.
C) scrambled merchandise stores.
D) hypermarkets.
E) intertype outlets.

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neighborhood dry cleaner or florist is likely to be categorized as an independent retailer.This means it is owned by a(n) __________.


A) individual
B) conglomerate
C) consortium
D) corporation
E) cooperative

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Explain the difference between full-service and limited-service merchant wholesalers.List and describe the types of wholesalers that belong in each category.

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Merchant wholesalers are classified eith...

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indicator of how effectively retail space is used to generate revenue is called


A) net sales.
B) shareholders' equity.
C) market share.
D) sales per square foot.
E) return on investment.

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Currently,the three largest television home shopping programs in the United States are


A) QVC, HSN, and ShopNBC.
B) Shop at Home, QVC, and HSN.
C) Direct shopper, Shop at Home, and ShopNBC.
D) Valuevision, Shop at Home, and QVC.
E) Shop America, Direct shopper, and J.S. Global.

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McDonald's,Radio Shack,and Subway are all _________.


A) product-distribution franchises
B) business franchise venture
C) business-format franchises
D) manufacturing franchises
E) general service franchise

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Managing the breadth and depth of merchandise available from many manufacturers requires retail buyers who are


A) efficient and effective managers.
B) familiar with the needs of the target market.
C) experienced shoppers.
D) familiar with retail inventory management.
E) autocratic and intelligent.

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  Figure 16-2 -shown in Figure 16-2 above,the smallest dollar amount of retail sales in the United States is generated by __________. A)  automotive dealers B)  food and beverage stores C)  sporting goods, books, and music stores D)  electronic stores E)  furniture and home furnishing stores Figure 16-2 -shown in Figure 16-2 above,the smallest dollar amount of retail sales in the United States is generated by __________.


A) automotive dealers
B) food and beverage stores
C) sporting goods, books, and music stores
D) electronic stores
E) furniture and home furnishing stores

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Victoria's Secret,a nationwide chain,carries great depth in women's lingerie-the only type of merchandise it carries.Victoria's Secret is an example of a(n) __________.


A) limited-line stores
B) single-line store
C) intertype outlet
D) general merchandise store
E) scrambled merchandise store

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supercenter refers to


A) an auto service center that sells and leases cars as well as repairs them.
B) a type of specialty outlet.
C) a store that combines a typical merchandise store with a full-size grocery store.
D) a mall with more than 100 stores and several important anchor stores.
E) a store one step larger than a hypermarket.

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C

selling franchises,an organization __________ the cost of expansion and __________ its control compared to owning its own retail outlets.


A) increases; increases
B) increases; reduces
C) reduces; increases
D) increases; retains about the same
E) reduces; reduces

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Wholesalers who handle a limited assortment of fast-moving or perishable items that are sold for cash directly from trucks in their original packages are referred to as __________.


A) rack jobbers
B) drop shippers
C) truck jobbers
D) cash and carry wholesalers
E) manufacturer's representatives

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Online retail purchases by consumers can be the result of several very different approaches,which include: (1) paying dues to become a member of an online discount service; (2) using a shopping "bot" to search for a product at the best price; (3) going directly to online malls; and (4)


A) becoming a member of a research group that evaluates new products.
B) becoming a secret shopper.
C) participating in an online auction.
D) participating in a buying cooperative.
E) becoming a PURL.

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Intertype competition refers to competition between


A) very similar types of retail outlets that results from a single-product/single-line merchandising policy.
B) retailers when the items they sell are virtually indistinguishable from one another.
C) national and generic brands that are sold side-by-side in a retail outlet.
D) retailers located in separate quadrants of the retail positioning matrix.
E) very dissimilar types of retail outlets that results from a scrambled merchandising policy.

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music played in the grocery store has a slow tempo to get shoppers to stay longer and hopefully put more items in their cart.Music is part of the grocery store's __________.


A) atmosphere
B) image
C) psychological attributes
D) personality type
E) sociological profile

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