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Marcel supervises a group of paralegals serving the firm's lawyers.He gets along well with his employees,and he has created detailed procedures for all the types of legal document they encounter.Marcel hires and fires;he also gives work assignments,performance appraisals,and promotions.The optimal leadership style for Marcel is _____ according to the contingency model.


A) transformational
B) task-oriented
C) transitional
D) relationship-oriented
E) consideration

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Which of the following would be considered a negative interpersonal trait often found in leaders?


A) openness to experience
B) Machiavellianism
C) competitiveness
D) extraversion
E) conscientiousness

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Leadership is the ability to influence employees to voluntarily pursue organizational goals.

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As a manager,when you provide rewards or reprimand your subordinates,you are practicing transactional leadership.

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The three dimensions of situational control are leader-member relations,the task structure,and


A) psychological empowerment.
B) environment.
C) position power.
D) personality.
E) organizational culture.

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Describe what leaders do and do not want from their followers.

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Whatever their type,leaders need followe...

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Leaders manage and managers lead,but the two activities are not synonymous.

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The primary purpose of task-oriented leadership behaviors is to ensure that people,equipment,and other resources are used efficiently to accomplish a mission.

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A _______ leader is one who focuses on providing increased service to others.


A) servant
B) transformational
C) transactional
D) charismatic
E) situational

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Transformational leadership is positively associated with all the following except


A) measures of organizational effectiveness.
B) measures of leadership effectiveness and employee job satisfaction.
C) more employee identification with their leaders and with their immediate work groups.
D) less commitment to organizational change.
E) higher levels of intrinsic motivation,group cohesion,and work engagement.

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Judith supervises a call center department that receives stress-producing calls from unhappy customers.Turnover has increased by 33 percent over the last four months.Judith is understanding and patient with her staff,and tells them she knows what they're going through since it wasn't so long ago that she took those calls.According to revised path-goal theory,Judith is using a(n) ______ leadership style.


A) supportive
B) interaction facilitation
C) work facilitation
D) achievement-oriented
E) value-based

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Fiedler's contingency leadership model determines if a leader's style is


A) task-oriented or relationship-oriented.
B) directive,supportive,participative,or achievement-oriented.
C) transactional or transformational.
D) telling,selling,participating,or delegating.
E) charismatic or noncharismatic.

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Which of the following is not one of the five sources of power?


A) legitimate
B) reward
C) coercive
D) appearance
E) expert

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Erin,a department manager,is struggling trying to lead a cross-functional team.Most members are other department managers at her level,and they see no reason to do what she asks.Here,Erin has


A) low tolerance for ambiguity.
B) high task structure.
C) weak position power.
D) poor leader-member relations.
E) weak referent power.

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Legitimating tactics-basing a request on authority or right,organizational rules or policies,or explicit/implied support from superiors

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Students should explain how th...

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James manages his employees by carefully monitoring their production,comparing what they do to predicted schedules and desired budgets.James can best be described as a ______ leader.


A) relationship-oriented
B) charismatic
C) transformational
D) task-oriented
E) servant

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This question has two parts;be sure to answer both.First,list and describe the four basic skills leaders need to have.Next,imagine that you are the manager of a technology (IT)help desk at a large law firm.Propose open-ended interview questions you might ask potential applicants to assess whether or not they possess these four basic skills.

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Leaders ne...

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Which of the following is not an employee characteristic of relevance in path-goal theory?


A) position power
B) experience
C) need for achievement
D) task ability
E) locus of control

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Research indicates that women tend to display more _____,while men tend to display more ______.


A) autocratic leadership;democratic leadership
B) task leadership;social leadership
C) democratic leadership;servant leadership
D) relationship leadership;task leadership
E) ineffective leadership;effective leadership

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Lamar brought his proposal to Lindsay before the meeting saying,"I'm sure you have some ideas on this,and we could try to get them incorporated upfront." Which influence tactic is Lamar using?


A) consultation
B) inspirational appeals
C) ingratiating tactics
D) personal appeals
E) legitimating tactics

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