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According to Fiedler's contingency model,______ situation control favors a leader who is ______-oriented.


A) low;relationship
B) low;transformational
C) moderate;task
D) moderate;relationship
E) high;transformational

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The three dimensions of situational control include leader-member relations,position power,and


A) level of efficiency.
B) level of seniority.
C) organizational culture.
D) task structure.
E) organizational environment.

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In Fiedler's contingency leadership model,________ is the amount of influence a leader has in his or her immediate work environment.


A) coercive power
B) situational control
C) readiness
D) leadership style
E) task structure

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Reward power results from managers' authority to punish their employees.

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House's revision of his theory puts more emphasis on the need for leaders to foster


A) concrete rewards.
B) intrinsic motivation through empowerment.
C) achievement.
D) an external locus of control.
E) personal growth in management knowledge.

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Trina is outgoing,warm,and truly inspirational when she talks about where she wants to lead her division.Her employees seem eager to do anything she asks.Because of her personality and not her position,Trina has ______ power.


A) legitimate
B) coercive
C) reward
D) referent
E) expert

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Suppose that you are managing a large retail store,such as a Macy's or Nordstrom,and want to convince several department managers to join a task force to make recommendations for marketing through social media.The department managers are already very busy,so you know it is going to be difficult to convince them to join the task force.Explain how you might use the five of the nine most relevant influence tactics discussed in the text.

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The nine tactics described,in descending order of frequency of use,are:

Starbucks CEO Howard Schultz has made sure his employees have health insurance and work in a positive environment.He could best be described as which type of leader?


A) leader-member exchange
B) situational
C) shared
D) servant
E) transactional

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This question contains two parts;be sure to answer both.First,define transformational leadership and explain the four key leader behaviors that constitute transformational leadership.Second,imagine that you are the team leader for a student project that is worth 15 percent of your grade.You have five members in your group,and the performance of the group is averaging about 82 percent through the first half of the semester.Explain how you might use the four leader behaviors underlying transformational leadership to improve the project team's performance over the remainder of the semester.

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Transformational leadership transforms e...

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____ is the model that requires a manager to assess her own leadership orientation and the level of her situational control.


A) LMX model of leadership
B) Shared leadership model
C) Fiedler's contingency model
D) House's path-goal theory
E) Charismatic leadership theory

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According to the contingency model,a relationship-oriented leadership style works best in ______ situations.


A) moderate-control
B) high-control
C) low-control
D) uncontrolled
E) both high- and low-control

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Passive leaders inspire trust in their followers because they express their integrity by being consistent,single-minded,and persistent in pursuit of their goal.

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"Do my subordinates accept me as a leader?" This question reflects which of the following dimensions of situational control?


A) leader-member relations
B) task structure
C) position power
D) charisma
E) influence

Correct Answer

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Using threats or intimidation to persuade someone is which influence tactic?


A) legitimating
B) pressure
C) ingratiating
D) exchange
E) personal appeals

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Strategic skills-to draft an organization's mission,vision,strategies,and implementation plans

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Students should propose open-ended interview questions that will help interviewers determine whether job applicants have these skills.

According to House's revised path-goal theory,a leader's style should vary depending on


A) employee characteristics and environmental factors.
B) position power.
C) situational control.
D) organizational readiness.
E) leader-member relations.

Correct Answer

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Organizations may apply trait theory by


A) considering the relationships among employees.
B) doing a job audit.
C) hiring only from top-ranked business schools.
D) empowering the HR department.
E) using personality assessments.

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E

Which of the following is characteristic of men in the workplace,compared with women?


A) being more collaborative
B) producing higher-quality work
C) being more effective
D) generating more new ideas
E) using a more autocratic style

Correct Answer

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In the leader-member exchange model,the relationship between leader and follower that is characterized by mutual trust,respect,and liking is known as a(n) ________ exchange.


A) preferred coworker
B) in-group
C) servant
D) special
E) socialized

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One of three dimensions of situational control in the contingency leadership model,______ is the extent to which tasks are routine,unambiguous,and easily understood.


A) job mastery
B) task identity
C) position power
D) task structure
E) job design

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