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Negotiations with a positive settlement range are obvious from the beginning.

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The _____________________ tactic occurs when negotiators overwhelm the other party with so much information that they have trouble determining which information is real or important.

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The more you can do to convince the other party that his or her costs of delay or aborting negotiations will be costly,the more likely he or she will be to establish a modest resistance point.

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Starting points


A) are usually contained in the opening statements each negotiator makes.
B) are usually learned or inferred as negotiations get under way.
C) are not known to the other party.
D) are given up as concessions are made.
E) None of the above describes starting points.

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Define calculated incompetence.

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The negotiating agent is not g...

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______________________ reduces the likelihood of making verbal slips or presenting any clues that the other side could use to draw conclusions.

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A commitment statement should have a


A) low degree of finality.
B) high degree of specificity.
C) an indefinite statement of consequences.
D) a high degree of emotionality.
E) None of the above should be included in a commitment statement.

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A negative bargaining range occurs when:

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The seller's resista...

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Define selective presentation.

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Negotiators reveal o...

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A concession late in negotiations may indicate that there is little room left to move.

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Aggressive behavior tactics include


A) the relentless push for further concessions.
B) asking for the best offer early in negotiations.
C) asking the other party to explain and justify their proposals item by item.
D) forcing the other side to make many concessions to reach an agreement.
E) Aggressive behavior tactics include all of the above.

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Hardball tactics work most effectively against powerful,well-prepared negotiators.

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To prevent the other party from establishing a committed position,a negotiator could


A) give them the opportunity to evaluate the matter fully.
B) acknowledge the other's commitment.
C) reiterate the commitment.
D) make a joke about the commitment.
E) None of the above should be used to prevent the other party from establishing a committed position.

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____________ are important because they give the negotiator power to walk away from any negotiation when the emerging deal is not very good.

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If a major concession has been made on a significant point,it is expected that the return offer will be on the same item or one of similar weight and comparable magnitude.

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If one side is not prepared to make concessions,either the other must ____________ or the negotiations will ____________.

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Good distributive bargainers will


A) begin negotiations with the other party with an opening offer close to their own resistance point.
B) ensure that there is enough room in the bargaining range to make some concessions.
C) accept an offer that is presented as a fait accompli.
D) immediately identify the other party's target point.
E) All of the above are actions that good distributive bargainers will take.

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What can happen when one or both parties do not think they got the best agreement possible?

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One party or the other may try...

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It is important to signal to the other party with both actions and words that the concessions are almost over.

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Another way to strengthen a commitment is to ____________ with one or more allies.

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