Filters
Question type

Study Flashcards

Logistics is most closely related to which element of the marketing mix?


A) product
B) place
C) production
D) promotion
E) price

Correct Answer

verifed

verified

Most Apple retail stores have a Genius Bar staffed with highly trained personnel that can help customers with their purchases of iPads, iPhones, and other Apple products and services. Which buying requirement is Apple satisfying with its Genius Bar?


A) context
B) information
C) variety
D) pre- and postsale services
E) adaptation

Correct Answer

verifed

verified

Having a product or service where consumers want it is __________ utility.


A) form
B) place
C) time
D) possession
E) location

Correct Answer

verifed

verified

Hewlett-Packard is taking a proactive role in reducing the amount of electronic merchandise dumped in landfills by using __________ to reclaim recyclable and reusable materials.


A) reverse materials handling
B) reverse logistics
C) cause-related marketing
D) vendor-managed inventory
E) materials transformation

Correct Answer

verifed

verified

There are four popular types of franchising: (1) manufacturer-sponsored retail franchise systems, (2) __________; (3) service-sponsored retail franchise systems; and (4) service-sponsored franchise systems.


A) service-sponsored retail franchise systems
B) manufacturer-sponsored wholesale franchise systems
C) horizontal-marketing franchise systems
D) contractual-sponsored franchise systems
E) customer-oriented franchise systems

Correct Answer

verifed

verified

In logistics, a two-way link between buyer and seller that helps in monitoring service and anticipating future needs is referred to as


A) inventory management.
B) dependability.
C) communication.
D) reverse logistics.
E) accountability.

Correct Answer

verifed

verified

In terms of distribution, when marketing channel members are engaged in financing, grading, and providing marketing information and research, they are performing the __________ function.


A) logistical
B) transformational
C) implementing
D) facilitating
E) transactional

Correct Answer

verifed

verified

The lag from ordering an item until it is received and ready for use or sale is referred to as


A) order cycle time.
B) order handling time.
C) order-to-ship duration.
D) purchase cycle.
E) logistics cycle

Correct Answer

verifed

verified

Pharmaceutical companies sell some of their products to hospitals and clinics directly. They also market other products to large retail chains like Walgreens that distribute them to their stores across the nation. In addition, they sell products to drug wholesalers that sell to the remaining independent drugstores in the U.S. What method of distribution best describes the method used by pharmaceutical companies in this example?


A) dual distribution
B) vertical distribution
C) horizontal distribution
D) direct distribution
E) exclusive distribution

Correct Answer

verifed

verified

A wholesaler refers to


A) independent firms or individuals whose principal function is to bring buyers and sellers together.
B) any intermediary who takes ownership of a manufacturer's products or services and then finds multiple buyers for those products or services.
C) an intermediary who sells to other intermediaries, usually to retailers in consumer markets.
D) an intermediary who sells to consumers.
E) a manufacturing matchmaker who actively seeks out potential consumers and brings them to retailers.

Correct Answer

verifed

verified

Dual distribution refers to


A) a level of distribution density whereby a firm selects a few retailers in a specific geographical area to carry its products.
B) an arrangement whereby a firm reaches different buyers by employing two or more different types of channels for the same basic product.
C) the blending of different communication and delivery channels that are mutually reinforcing in attracting, retaining, and building relationships with consumers who shop and buy in traditional intermediaries and online.
D) professionally managed and centrally coordinated marketing channels designed to achieve channel economies and maximum marketing impact.
E) a practice whereby one firm's marketing channel is used to sell another firm's products.

Correct Answer

verifed

verified

Tylenol and Advil are two brands of over-the-counter products for ailments such as colds, headaches, sore throats, arthritis aches, and general pain and fever. Their manufacturers seek distribution of these products through drugstores such as Walgreens and CVS that have many options for customer, satisfying a buyer's desire for


A) variety.
B) information.
C) pre-or postsale service.
D) convenience.
E) adaptability.

Correct Answer

verifed

verified

    -Figure 12-9 above indicates that supply chain managers must balance total logistics cost factors against customer service factors. The six total logistics cost factors (A, B, C, D, E, and F)  include all of the following EXCEPT: A) order processing. B) materials handling and warehousing. C) time. D) inventory. E) transportation. -Figure 12-9 above indicates that supply chain managers must balance total logistics cost factors against customer service factors. The six total logistics cost factors (A, B, C, D, E, and F) include all of the following EXCEPT:


A) order processing.
B) materials handling and warehousing.
C) time.
D) inventory.
E) transportation.

Correct Answer

verifed

verified

Breath mints, bottled water, and batteries would most likely use which type of distribution density?


A) extensive distribution
B) intensive distribution
C) selective distribution
D) exclusive distribution
E) concentrated distribution

Correct Answer

verifed

verified

Candy bars should most likely be sold using which type of target market coverage?


A) exclusive distribution
B) direct distribution
C) intensive distribution
D) dual distribution
E) selective distribution

Correct Answer

verifed

verified

Cross-docking refers to


A) organizing the cost-effective flow of raw materials, in-process inventory, finished goods, and information from point of origin to point of consumption to satisfy customer requirements.
B) the practice of storing finished goods in the same trucks from which they will be dispensed and sold to consumers.
C) using large cargo containers that will be loaded to trucks and then to barges or ships that sail from port to port and then unloaded back to trucks for final transport and delivery.
D) a practice that involves unloading products from suppliers, sorting products for individual stores, and quickly reloading products onto trucks for a particular store.
E) the practice of transporting retail goods from a centralized warehouse to the loading docks of regionally located satellite warehouses.

Correct Answer

verifed

verified

There are three variations of contractual vertical marketing systems: retailer-sponsored cooperatives, franchising, and __________.


A) service-oriented voluntary chains
B) channel-dominated voluntary chains
C) wholesaler-sponsored voluntary chains
D) distributorship cooperatives
E) reseller franchising

Correct Answer

verifed

verified

A commonly used indirect channel moves product from producer to retailer to consumer. This channel is used when


A) the retail outlets are regionally located.
B) the cost of maintaining inventory is low.
C) there is little if any seasonal demand.
D) the risk lies solely with the manufacturer.
E) the retailer is large and can buy in large quantities from a producer.

Correct Answer

verifed

verified

Franchising is one form of a(n) __________.


A) corporate vertical marketing system
B) horizontal marketing system
C) administered vertical marketing system
D) wholesaler-sponsored voluntary system
E) contractual vertical marketing system

Correct Answer

verifed

verified

   -Based on the information presented in the Channel Sales and Profit Marketing Dashboard above, which channel of distribution should the furniture manufacturer consider dropping? A) department store chains B) furniture store chains C) independent furniture stores D) warehouse clubs E) mass merchandisers -Based on the information presented in the Channel Sales and Profit Marketing Dashboard above, which channel of distribution should the furniture manufacturer consider dropping?


A) department store chains
B) furniture store chains
C) independent furniture stores
D) warehouse clubs
E) mass merchandisers

Correct Answer

verifed

verified

Showing 81 - 100 of 324

Related Exams

Show Answer