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Exam 5: Decision Making, Learning, Creativity, and Entrepreneurship

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Question 31

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The nominal group technique is especially useful when an issue is controversial and when different managers champion a similar course of action.

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Question 32

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Cameron,a plant manager,wants to initiate a diversity training program in his plant.He is considering whether his department has enough extra people to cover for the time his employees will be engaged in the classes.Which of the following criteria of decision making is Cameron implementing?

A) Legality
B) Ethicalness
C) Devil's advocacy
D) Economic feasibility
E) Practicality

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Question 33

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A group of managers meets face-to-face and generates and debates a wide variety of alternatives from which to make a decision.What is this process of decision making called?

Jack,a manager,allows Adam,his subordinate,to proceed on a work project even though Jack does not agree with how Adam wants to do the work.Jack is attempting to promote _____ to create a learning organization.

What do managers do to regulate routine activities?

Casey,an accountant for a small firm,pays the real estate taxes seven days before they are due.This represents which type of decision?

Patrick,a manager,is assessing possible alternatives for the solution of a problem.Patrick performs a cost-benefit analysis of several alternatives in order to determine the net financial payoff of each alternative.Which of the following criteria of decision making is Patrick implementing?

The classical model of decision making assumes that:

Diversity among decision makers can be used to help reverse the effects of devil's advocacy in group decision making.

To create a learning organization,managers should empower employees and allow them to experiment,create,and explore what they want through developing a sense of:

When fire chiefs manage firefighters battling hazardous,out-of-control fires,they frequently have to depend on their professional instincts to make on-the-spot decisions that will protect the lives of the firefighters and save the lives of others,control the fires,and preserve decisions made in emergency situations involving high ambiguity and rapidly changing conditions.This is an example of which of the following types of decision making?

Star,Inc.,is attempting to decide whether or not it should change its manufacturing process to a new type of technology.This represents which type of decision for the organization?

A manager of a charity asks the board of directors for permission to hire temporary help when the regular secretary goes on vacation.This is an example of which type of decision?

Identify the advantages and disadvantages of group decision making.

An organization decides to ask three advertising agencies to pitch a proposal to handle the organization's business,instead of asking all of the advertising agencies in the city where this organization's headquarters are located to pitch the account.What type of decision does this represent?

According to March and Simon,managerial decision making,especially when nonprogrammed decisions are involved,is frequently more of a science than an art.

The marketing managers of Rudolf Ltd.strive so hard to agree on an important decision to launch a product that they ignore information that a similar product already exists in the market and that the barriers to entry into the market are high.This refers to which of the following decision-making processes?

Programmed decisions are made in response to unusual or novel opportunities and threats.

An organization's accounting department decides to send out a bill to a new customer.What type of decision does this represent?

When an issue is controversial and when different managers might be expected to champion different courses of action,which of the following is the preferred technique for encouraging creativity?