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In a team,leadership must be shared.

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______ is a reciprocal belief that another person will consider how their intentions and behaviors will affect you.


A) Justice
B) Ethics
C) Trust
D) Integrity
E) Compassion

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What is the difference between formal and informal groups?


A) Informal teams get together socially; formal teams do not.
B) The purpose of a formal group is for friends to get together at a regularly schedule time.
C) An informal group is assigned by an organization or its managers to accomplish a specific purpose.
D) An informal group is a committee whose members share a common goal.
E) A formal group is assigned by an organization or its managers to accomplish specific goals.

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_________ teams are created with members from different disciplines within an organization,such as finance,operations,and R&D.


A) High extraversion
B) High introversion
C) Self-managed
D) Virtual
E) Cross-functional

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All work groups progress through the stages of group development to become effective teams.

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______ trust addresses the question: "How effectively do people meet or perform their responsibilities and acknowledge other people's skills and abilities?"


A) Character
B) Contractual
C) Disclosure
D) Competence
E) Expertise

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Teams are task groups that have matured to the _____ stage.


A) forming
B) storming
C) norming
D) performing
E) adjourning

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Which of the following statements is not about group development?


A) Tuckman's theory of group development stages has been strongly supported by empirical testing.
B) All the stages of group development are not necessarily of the same duration.
C) Effective groups and teams go through a maturation process.
D) All the stages of group development are not necessarily of the same intensity.
E) The storming stage may be particularly long, depending on the goal clarity and commitment and maturity of members.

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Which of the following statements about norms is not ?


A) Norms are shared phenomena and may apply to the group, team, or organizational level.
B) Norms are typically written down and discussed openly by groups.
C) Norms clarify behavioral expectations.
D) Norms help group members avoid being embarrassed.
E) Norms clarify central values and unique identity of a group.

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Claire takes on the role of ______; she tends to mediate conflict through humor.


A) follower
B) gatekeeper
C) commentator
D) harmonizer
E) compromiser

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A person in the ______ role will encourage all group members to participate.


A) compromiser
B) gatekeeper
C) commentator
D) encourager
E) harmonizer

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Which three roles are especially important to groups?


A) energizer, harmonizer, gatekeeper
B) initiator, orienter, energizer
C) coordinator, procedural technician, gatekeeper
D) compromiser, commentator, evaluator
E) opinion seeker/giver, standard setter, initiator

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Meghan is a member of a group that raises money for a homeless shelter.She feels that the group spends too much time arguing the merits of different fundraisers and needs to make a decision.She calls for a vote at today's meeting.Meghan has taken on the role of


A) energizer.
B) evaluator.
C) elaborator.
D) initiator.
E) recorder.

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As a manager,Laurel has established a new work group to tackle a particular project.She has introduced all the members to each other and the group has elected a leader.However,lately Laurel has noticed that some group members are procrastinating on their duties.Two cliques have formed within the group and they are frequently arguing with and challenging the group leader's opinions.Which of the following stages of group development process is Laurel observing?


A) storming
B) forming
C) performing
D) norming
E) adjourning

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Describe the group development process,listing the stages in order and discussing what goes on in each.Now,think of a team to which you belonged that did function effectively.Where in the development process did things break down? What happened? How could it have been fixed?

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Groups and teams go through a maturation...

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_____ are deliberate plans that outline exactly what the team is to do,such as goal setting and defining roles.


A) Charters
B) Team performance strategies.
C) Team adaptations
D) Strategic plans
E) Agendas

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Identify a group of which you are a member.It can be a work group,a class project team,a social organization,etc.Now answer the following questions: 1.What stage of development is that group in today 2.What are the individual and group issues facing the group during this stage of development? 3.How can these issues be addressed?

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The five stages are:
Stage 1: Forming
Du...

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A person who clarifies key issues for a group has taken on the role of


A) evaluator.
B) initiator.
C) information seeker/giver.
D) elaborator.
E) orienter.

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Communication trust is


A) trust of character.
B) trust of disclosure.
C) trust of capability.
D) trust of expertise.
E) trust of justice.

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What are the differences between "groups" and "teams"? Can you think of a situation in which a group serves a purpose becoming a team?

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A team is a small number of people with ...

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