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Exam 1: The Exceptional Manager: What You Do, How You Do It

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Question 31

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Tyler has coffee with one of his direct reports almost daily.He does this to inquire in an informal way about progress on the job, and to provide coaching and support, as well as appropriate congratulations for special efforts.Tyler is exhibiting which type of managerial skill?

A) Cohesion
B) Conceptual
C) Intuitive
D) Engagement
E) Human

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Question 32

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Most managers require lengthy, uninterrupted periods during the regular workday to accomplish their work and make themselves unavailable to subordinates to create them.

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Question 33

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An effective manager has a multiplier effect on the organization, meaning his or her influence is multiplied beyond the results achievable by just one person.

Matthew, the president of a diesel engine research firm, was welcoming potential partners from a large automobile corporation in Europe.Before handing them off to his technical counterpart, he gave them an extensive tour of his laboratory and field-testing operations as part of which managerial role?

When managing for competitive advantage, the first "law" of business is "take care of the shareholders."

The United Way and Nature Conservancy are examples of which type of organization?

Time and task management are major challenges for every manager.

Identify and describe the four managerial functions.Give a specific example of each.

In the traditional management pyramid, managers are classified into ______ levels.

List Mintzberg's findings about the nature of managerial work.

Entrepreneurs typically have a much higher need for achievement and a stronger belief in personal control of destiny than do typical managers.

Mingjin is a branch manager in Albuquerque who reports to the CEO in Denver and to whom three other managers at her facility report, so she would be termed a middle manager.

Meetings that are conducted via telecommuting use video and audio links along with computers to let people in different locations see, hear, and talk with one another.

Studying management is likely to help you once you are in a manager role, but is unlikely to be beneficial before then.

According to Peter Drucker, "knowledge workers" have very little technical skill.

One of the rewards of being a manager is that you can build a catalog of successful products or services.

John Hammergren's compensation of $145 million in 2010 as CEO of health care technology firm McKesson is typical for CEOs in North America today.

Because the various groups that help a manager reach company goals often have different needs and wants, resolving conflicts is an essential part of which management function?

Which of the following is one of the seven primary challenges facing managers today?

Derrick is a clinic director running a downtown Chicago facility for a large nonprofit health organization.He receives most of his strategic direction from the organization and supervises several department managers in his workplace.Derrick is a