Question 1

The 3 Cs of effective teams include charters and strategies, composition, and capacity.

Accepted Answer

A) True 
 B)False

Question 2

A person in the standard setter role will:

Accepted Answer

A)   Foster group solidarity by accepting and praising various points of view
B)   Encourage all group members to participate
C)   Serve as a passive audience
D)   Mediate conflict through reconciliation or humor
E)   Evaluate the quality of group processes

Question 3

Identify and define the major types of group roles, and give examples of each. Why is each type of role important for managers to understand? What can a manager do to help a group that is missing some roles?

Accepted Answer

Two types of roles are particularly impo...

Question 4

In a self-managed team:

Accepted Answer

A)   Management retains the planning, scheduling, and monitoring activities, but allows teams to staff themselves
B)   Leadership is centralized
C)   There is no accountability
D)   Managers are entirely absent from team processes
E)   Leadership responsibilities often shift as members step up

Question 5

Teams are a cornerstone of work life in today's organizations.

Accepted Answer

A) True 
 B)False  True

Question 6

A _____ is a set of expected behaviors for a particular position.

Accepted Answer

A)   Role
B)   Norm
C)   Task role
D)   Maintenance role
E)   Competency

Question 7

Sarah and Bill were recently hired at the local manufacturing plant. Before being hired, they were interviewed by the team members with whom they were going to work. The team contained members from various areas of the manufacturing process. As part of the training process, Sarah and Bill met the other team members a number of times, and learned how to perform several administrative tasks, including scheduling work assignments for the team. Sarah and Bill's new team is an example of a _____.

Accepted Answer

A)   Project team
B)   Advice team
C)   Virtual team
D)   Self-managed team
E)   Centralized team

Question 8

All work groups progress through the stages of group development to become effective teams.

Accepted Answer

A) True 
 B)False

Question 9

Formal groups in organizations fulfill organizational functions but not individual functions.

Accepted Answer

A) True 
 B)False

Question 10

What are the steps in building effective teams quickly?

Accepted Answer

Six actions can help accelerate the deve...

Question 11

A person in the encourager role will:

Accepted Answer

A)   Foster group solidarity by accepting and praising various points of view
B)   Encourage all group members to participate
C)   Serve as a passive audience
D)   Mediate conflict through reconciliation or humor
E)   Evaluate the quality of group processes

Question 12

Teams that work together over time and distance via electronic media to combine efforts and achieve common goals are called:

Accepted Answer

A)   Internet teams
B)   Intranet teams
C)   Virtual teams
D)   Cross-functional teams
E)   Self-managing teams

Question 13

______ groups are assigned by organizations or managers, while _______ groups form when members' purpose of getting together is friendship or a common interest.

Accepted Answer

A)   Organizational; individual
B)   Departmental; divisional
C)   Formal; informal
D)   Focus; interest
E)   Task; maintenance

Question 14

A person who clarifies key issues for a group has taken on the role of:

Accepted Answer

A)   Evaluator
B)   Initiator
C)   Information seeker/giver
D)   Elaborator
E)   Orienter C

Question 15

Team capacity refers to a team's adaptability, that is, its ability to meet changing demands and to effectively transition members in and out.

Accepted Answer

A) True 
 B)False

Question 16

Teams composed of specialists from different areas are called self-managed teams.

Accepted Answer

A) True 
 B)False

Question 17

Discuss the competencies of being an effective team player.

Accepted Answer

Table 8.4 identifies the common teamwork...

Question 18

The stages of the group development process, in order, are:

Accepted Answer

A)   Forming, norming, storming, performing, adjourning
B)   Forming, conforming, storming, performing, adjourning
C)   Forming, storming, norming, performing, adjourning
D)   Forming, performing, storming, norming, adjourning
E)   Forming, storming, performing, norming, adjourning

Question 19

Describe the group development process, listing the stages in order and discussing what goes on in each. How does understanding this process make a manager more effective?

Accepted Answer

Groups and teams go through a maturation process. Bruce Tuckman formulated the most popular group development process with five stages-forming, storming, norming, performing, and adjourning.
• Stage 1: Forming. During this ice-breaking stage, group members tend to be uncertain and anxious about such things as their roles, the people in charge, and the group's goals.
• Stage 2: Storming is a time of testing. Individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure. Subgroups take shape, and subtle forms of rebellion, such as procrastination, occur.
• Stage 3: Norming. The group resolves its power struggles. A feeling of team spirit is sometimes experienced during this stage because members believe they have found their proper roles. Group cohesiveness, defined as the "we feeling" that binds members of a group together is the principal by-product of Stage 3.
• Stage 4: Performing. Activity during this vital stage is focused on solving task problems. This stage is often characterized by a climate of open communication, strong cooperation, and lots of helping behavior.
• Stage 5: Adjourning. The work is done; it is time to move on to other things. The return to independence can be eased by rituals celebrating "the end" and "new beginnings."
Understanding this process will enable a manager to more effectively manage individual- and group-level outcomes in the Integrative Framework, and perform more successfully in work and school groups.

Question 20

Identify at least 4 group task roles, and describe the function each serves in a group.

Accepted Answer

Task roles enable the work group to defi...

Exam 8: Groups and Teams

The 3 Cs of effective teams include charters and strategies, composition, and capacity.

Correct Answer
verified

A person in the standard setter role will:

Correct Answer
verified

Identify and define the major types of group roles, and give examples of each. Why is each type of role important for managers to understand? What can a manager do to help a group that is missing some roles?

Correct Answer
verified
Two types of roles are particularly impo...
View Answer

In a self-managed team:

Correct Answer
verified

Teams are a cornerstone of work life in today's organizations.

Correct Answer
verified
True

A _____ is a set of expected behaviors for a particular position.

Correct Answer
verified

Correct Answer
verified

All work groups progress through the stages of group development to become effective teams.

Correct Answer
verified

Formal groups in organizations fulfill organizational functions but not individual functions.

Correct Answer
verified

What are the steps in building effective teams quickly?

Correct Answer
verified
Six actions can help accelerate the deve...
View Answer

A person in the encourager role will:

Correct Answer
verified

Teams that work together over time and distance via electronic media to combine efforts and achieve common goals are called:

Correct Answer
verified

groups are assigned by organizations or managers, while _ groups form when members' purpose of getting together is friendship or a common interest.

Correct Answer
verified

A person who clarifies key issues for a group has taken on the role of:

Correct Answer
verified
C

Team capacity refers to a team's adaptability, that is, its ability to meet changing demands and to effectively transition members in and out.

Correct Answer
verified

Teams composed of specialists from different areas are called self-managed teams.

Correct Answer
verified

Discuss the competencies of being an effective team player.

Correct Answer
verified
Table 8.4 identifies the common teamwork...
View Answer

The stages of the group development process, in order, are:

Correct Answer
verified

Describe the group development process, listing the stages in order and discussing what goes on in each. How does understanding this process make a manager more effective?

Identify at least 4 group task roles, and describe the function each serves in a group.

Correct Answer
verified
Task roles enable the work group to defi...
View Answer

Exam 8: Groups and Teams

The 3 Cs of effective teams include charters and strategies, composition, and capacity.

Correct AnswerverifiedShow Answer

A person in the standard setter role will:

Correct AnswerverifiedShow Answer

Identify and define the major types of group roles, and give examples of each. Why is each type of role important for managers to understand? What can a manager do to help a group that is missing some roles?

Correct AnswerverifiedTwo types of roles are particularly impo...View AnswerShow Answer

In a self-managed team:

Correct AnswerverifiedShow Answer

Teams are a cornerstone of work life in today's organizations.

Correct AnswerverifiedTrue

A _____ is a set of expected behaviors for a particular position.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

All work groups progress through the stages of group development to become effective teams.

Correct AnswerverifiedShow Answer

Formal groups in organizations fulfill organizational functions but not individual functions.

Correct AnswerverifiedShow Answer

What are the steps in building effective teams quickly?

Correct AnswerverifiedSix actions can help accelerate the deve...View AnswerShow Answer

A person in the encourager role will:

Correct AnswerverifiedShow Answer

Teams that work together over time and distance via electronic media to combine efforts and achieve common goals are called:

Correct AnswerverifiedShow Answer

______ groups are assigned by organizations or managers, while _______ groups form when members' purpose of getting together is friendship or a common interest.

Correct AnswerverifiedShow Answer

A person who clarifies key issues for a group has taken on the role of:

Correct AnswerverifiedC

Team capacity refers to a team's adaptability, that is, its ability to meet changing demands and to effectively transition members in and out.

Correct AnswerverifiedShow Answer

Teams composed of specialists from different areas are called self-managed teams.

Correct AnswerverifiedShow Answer

Discuss the competencies of being an effective team player.

Correct AnswerverifiedTable 8.4 identifies the common teamwork...View AnswerShow Answer

The stages of the group development process, in order, are:

Correct AnswerverifiedShow Answer

Describe the group development process, listing the stages in order and discussing what goes on in each. How does understanding this process make a manager more effective?

Identify at least 4 group task roles, and describe the function each serves in a group.

Correct AnswerverifiedTask roles enable the work group to defi...View AnswerShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Two types of roles are particularly impo...
View Answer

Correct Answer
verified

Correct Answer
verified
True

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Six actions can help accelerate the deve...
View Answer

Correct Answer
verified

Correct Answer
verified

groups are assigned by organizations or managers, while _ groups form when members' purpose of getting together is friendship or a common interest.

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Table 8.4 identifies the common teamwork...
View Answer

Correct Answer
verified

Correct Answer
verified
Task roles enable the work group to defi...
View Answer