FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 12: Power, Influence, and Politics

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 61

True/False

Review LaterAdd Note

Review Later

Organizational influence tactics are intentional acts of influence to enhance or protect the self-interest of individuals or groups that are not endorsed or aligned with those of the organization.

Correct Answer

verified

Show Answer

Question 62

Multiple Choice

Review LaterAdd Note

Review Later

In his annual performance review meeting with Eileen, who has been working at the company for two years, Ruben suggests that if she keeps up her good work she is likely to be offered a promotion within the next year. Ruben is exercising his _______ power.

A) Reward
B) Coercion
C) Referent
D) Legitimate
E) Expert

Correct Answer

verified

Show Answer

Question 63

Multiple Choice

Review LaterAdd Note

Which of the following statements about the effect of power is true?

Of the following, the most frequently used influence tactic is:

John leads a team of 10 salespersons. He informs the team members that the first member to achieve the year's target will be sent on an all-expenses-paid holiday to the Grand Canyon National Park. John is demonstrating __________ power.

Carl needs a day off from his work. But he is apprehensive that David, his manager, will not grant the leave. Carl knows that David wants to shed a few kilos and has been hitting the gym for the past month. Before asking for the leave, Carl compliments David on his build and physique. It comes as no surprise to Carl that David grants him the leave! What kind of an influence tactic did Carl use?

The basis of power that most people think of as authority is:

__________ are intentional acts of influence to enhance or protect the self-interest of individuals or groups that are not endorsed by or aligned with those of the organization.

Generally, coalitions are issue-oriented, while networks are people-oriented.

Alexis, a customer service supervisor at ABC Airlines, typically seeks the full participation of her team members when planning, making important decisions, and implementing changes. Which one of the nine generic influence tactics is she using?

Reward power is a form of personal power.

The highest level of empowerment is power sharing.

Uncertainty triggers political actions.

Ingratiation is considered one of the "hard" influence tactics.

Research has shown that generally expert and referent power have a positive effect on work outcomes, reward and legitimate power have a slightly positive effect, and coercive power has a slightly negative effect.

The field of public relations is impression management at the organizational level.

The type of influence a person exercises independent of his or her job or position is:

What is the relationship between justice and trust, on the one hand, and organizational politics, on the other? Explain.

____________ power tends to produce __________.

Conscious efforts to affect and change a specific behavior in others are called manipulation.