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Exam 14: Organizational Culture, Socialization, and Mentoring

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Question 61

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Different types of organizational cultures represent opposing core values.

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Question 62

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Clan organizations:

A) Empower employees to take risks
B) Drive toward productivity, profit, and customer satisfaction
C) Have been shown to be generally ineffective
D) Devote considerable resources to hiring and developing employees
E) Assess effectiveness with measures of efficiency, timeliness, quality, safety, and reliability

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Question 63

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One of the things that drives organizational culture is the organization's structure.

Which of the following mechanisms for changing organizational culture addresses all three levels of culture?

A(n) _______ culture encourages collaboration, trust, and mutual support among employees.

The levels at which organizational culture operates differ from each other in terms of outward visibility and resistance to change.

The set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments is called:

Briefly describe at least six mechanisms that leaders can use to create culture change. For each, identify what level of culture is being addressed.

Troy had received a job offer straight out of college and had moved to Omaha a year ago. He has been introduced to numerous people in his workplace, his community, and his church. Although it's nice to see a familiar face, he doesn't see them too often and feels like he doesn't know them very well. Which type of developmental network best describes Troy's situation?

Artifacts are easier to change than the less visible aspects of organizational culture.

Acme Movers is a company that ships goods and cargo to all locations in the United States. The employees understand that the company's primary vision of timeliness, efficiency and low-cost services is important to maintain the competitive edge over other movers in the business. They constantly work to ensure that all deliveries reach their destinations on schedule, and the company, in turn, rewards the employees with performance-based awards and profit sharing. Which function of organizational culture is exemplified here?

Social system stability reflects the extent to which the work environment is resistant to change.

According to research, quality of products and services is about equal in clan, adhocracy, and market cultures.

Which type of organizational culture has been shown by research to be most strongly related to job satisfaction?

Which of the following statements about organizational culture is true?

According to research, there is a strong positive relationship between objective profit and clan and market cultures.

Which of the following statements about culture change is false?

A(n) _______ culture exhibits a strong desire to deliver results and accomplish goals.

What is organizational socialization? Why is this topic important for managers?

Define organizational culture, and describe the four important characteristics of organizational cultures. What factors influence the formation of organizational culture?