Question 1

Identify the term used for statements/techniques that really help continue conversations focused on creative problem solving and stimulate further creative ideas.

Accepted Answer

A)   P-P-C
B)   Part changing
C)   Innovation chambers
D)   Idea growers

Question 2

Which of the following would be included in the "act" step of the PDCA cycle?

Accepted Answer

A)   Identifying potential solutions for problems
B)   Ensuring the problem is solved
C)   Developing an action plan
D)   Defining the problem

Question 3

Convergent thinking involves generating new ways to view a problem and seeking novel alternatives to the problem.

Accepted Answer

A) True 
 B)False

Question 4

Which stage of creative problem solving is sometimes called the "Aha! stage"?

Accepted Answer

A)   Verification
B)   Preparation
C)   Illumination
D)   Incubation

Question 5

Which of the following is required for successful collaborative decision making?

Accepted Answer

A)   Being rigid when looking at the situation.
B)   Prioritizing self-interest or emotional attachments.
C)   Sharpening communication skills.
D)   Relying solely on a logical approach to decision making.

Question 6

The process of building consensus through _____ begins with a brainstormed list of topics or a pared down list of affinitized categories.

Accepted Answer

A)   affinitizing
B)   multivoting
C)   prioritization matrix
D)   nominal group technique

Question 7

List the guidelines for brainstorming.

Accepted Answer

Some of the guidelines for brainstorming...

Question 8

Which of the following should be considered while evaluating various options in the decision making process?

Accepted Answer

A)   Widening the number of alternatives.
B)   Being non-judgmental while evaluating options.
C)   Assessing all options,that is,both realistic and unrealistic options.
D)   Reducing the risk factors by hypothesizing potential scenarios.

Question 9

Mabel feels she needs to work on her creativity in order to make her more competitive at her job.Which of the following would help Mabel increase her creativity?

Accepted Answer

A)   Sticking to traditional perspectives
B)   Relying on her senses
C)   Labeling a person she has met for the first time
D)   Opting for quick,tried and true solutions

Question 10

Which of the following is one of the five principles of collaboration devised by David Straus to deal with the problems of collaborative decision making?

Accepted Answer

A)   Harnessing the power of individual memory
B)   Designing a process map
C)   Involving relevant and non relevant stakeholders
D)   Designating an in-house process facilitator

Question 11

What is collaborative decision making? Explain the five principles of collaboration devised by David Straus,to help with the challenges associated with collaborative decision making.

Accepted Answer

Collaborative decision making involves i...

Question 12

_____ is a cyclical process composed of four steps referred to as PDCA.

Accepted Answer

A)   Decision making
B)   Facilitating
C)   Empowering
D)   Problem solving

Question 13

A process by which several possibilities are considered,prioritized,and which results in an outcome of a clear choice or option over others is known as:

Accepted Answer

A)   part changing.
B)   decision making.
C)   facilitating.
D)   empowering.

Question 14

Which of the following has increased the need for more effective decision making?

Accepted Answer

A)   The increased use of individual decision making.
B)   The change from flatter to more hierarchical organizational structures.
C)   The increased speed of technology and information.
D)   The scarcity of readily available information.

Question 15

The international expansion division of Core Solution Inc. ,has become overwhelmed by the options for expansion and is unable to proceed toward selecting an option.This condition relates to:

Accepted Answer

A)   satisficing.
B)   analysis paralysis.
C)   self-censorship.
D)   scenario planning.

Question 16

_____ decision making involves identifying the priorities of both parties involved and determining the option(s) available that meet both sets of needs.

Accepted Answer

A)   Collaborative
B)   Empowered
C)   Independent
D)   Zero based

Question 17

The marketing team of Arc Inc. ,needs to critically analyze the ideas and options provided by the team.Brainstorming is an appropriate tool for this process.

Accepted Answer

A) True 
 B)False

Question 18

Shelley's company is in the process of merging with another company.In order to make it easy for the employees from both corporate cultures to blend,Shelley tries to develop strategies for the merger by comparing it to a marriage.She is using the _____ method to find creative solutions to the problem.

Accepted Answer

A)   part changing
B)   checkerboard
C)   checklist
D)   analogy

Question 19

The process of generating new ideas by dropping all assumptions about a topic or issue in the illumination stage of creative problem solving is called ____.

Accepted Answer

A)   checkerboard
B)   assumption smashing
C)   prioritization matrix
D)   part changing

Question 20

Problem solving is a cyclical process comprising of:

Accepted Answer

A)   assessing and empowering organizational employees.
B)   sharpening one's communication skills and relying on one's intuition.
C)   checking to see if the changes result in immediate improvements.
D)   defining and identifying potential solutions.

Exam 14: Making Decisions and Solving Problems Creatively

The process of generating new ideas by dropping all assumptions about a topic or issue in the illumination stage of creative problem solving is called ____.

Correct Answer
verified

_____ decision making involves identifying the priorities of both parties involved and determining the option(s) available that meet both sets of needs.

Correct Answer
verified

Which stage of creative problem solving is sometimes called the "Aha! stage"?

Correct Answer
verified

Convergent thinking involves generating new ways to view a problem and seeking novel alternatives to the problem.

Correct Answer
verified

What is collaborative decision making? Explain the five principles of collaboration devised by David Straus,to help with the challenges associated with collaborative decision making.

Correct Answer
verified
Collaborative decision making involves i...
View Answer

_____ is a cyclical process composed of four steps referred to as PDCA.

Correct Answer
verified

Identify the term used for statements/techniques that really help continue conversations focused on creative problem solving and stimulate further creative ideas.

Correct Answer
verified

Which of the following is required for successful collaborative decision making?

Correct Answer
verified

Which of the following is one of the five principles of collaboration devised by David Straus to deal with the problems of collaborative decision making?

Correct Answer
verified

The international expansion division of Core Solution Inc. ,has become overwhelmed by the options for expansion and is unable to proceed toward selecting an option.This condition relates to:

Correct Answer
verified

The process of building consensus through _____ begins with a brainstormed list of topics or a pared down list of affinitized categories.

Correct Answer
verified

Problem solving is a cyclical process comprising of:

Correct Answer
verified

Mabel feels she needs to work on her creativity in order to make her more competitive at her job.Which of the following would help Mabel increase her creativity?

Correct Answer
verified

Correct Answer
verified

List the guidelines for brainstorming.

Correct Answer
verified
Some of the guidelines for brainstorming...
View Answer

A process by which several possibilities are considered,prioritized,and which results in an outcome of a clear choice or option over others is known as:

Correct Answer
verified

Which of the following would be included in the "act" step of the PDCA cycle?

Correct Answer
verified

Which of the following should be considered while evaluating various options in the decision making process?

Correct Answer
verified

Which of the following has increased the need for more effective decision making?

Correct Answer
verified

The marketing team of Arc Inc. ,needs to critically analyze the ideas and options provided by the team.Brainstorming is an appropriate tool for this process.

Correct Answer
verified

Exam 14: Making Decisions and Solving Problems Creatively

The process of generating new ideas by dropping all assumptions about a topic or issue in the illumination stage of creative problem solving is called ____.

Correct AnswerverifiedShow Answer

_____ decision making involves identifying the priorities of both parties involved and determining the option(s) available that meet both sets of needs.

Correct AnswerverifiedShow Answer

Which stage of creative problem solving is sometimes called the "Aha! stage"?

Correct AnswerverifiedShow Answer

Convergent thinking involves generating new ways to view a problem and seeking novel alternatives to the problem.

Correct AnswerverifiedShow Answer

What is collaborative decision making? Explain the five principles of collaboration devised by David Straus,to help with the challenges associated with collaborative decision making.

Correct AnswerverifiedCollaborative decision making involves i...View AnswerShow Answer

_____ is a cyclical process composed of four steps referred to as PDCA.

Correct AnswerverifiedShow Answer

Identify the term used for statements/techniques that really help continue conversations focused on creative problem solving and stimulate further creative ideas.

Correct AnswerverifiedShow Answer

Which of the following is required for successful collaborative decision making?

Correct AnswerverifiedShow Answer

Which of the following is one of the five principles of collaboration devised by David Straus to deal with the problems of collaborative decision making?

Correct AnswerverifiedShow Answer

The international expansion division of Core Solution Inc. ,has become overwhelmed by the options for expansion and is unable to proceed toward selecting an option.This condition relates to:

Correct AnswerverifiedShow Answer

The process of building consensus through _____ begins with a brainstormed list of topics or a pared down list of affinitized categories.

Correct AnswerverifiedShow Answer

Problem solving is a cyclical process comprising of:

Correct AnswerverifiedShow Answer

Mabel feels she needs to work on her creativity in order to make her more competitive at her job.Which of the following would help Mabel increase her creativity?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

List the guidelines for brainstorming.

Correct AnswerverifiedSome of the guidelines for brainstorming...View AnswerShow Answer

A process by which several possibilities are considered,prioritized,and which results in an outcome of a clear choice or option over others is known as:

Correct AnswerverifiedShow Answer

Which of the following would be included in the "act" step of the PDCA cycle?

Correct AnswerverifiedShow Answer

Which of the following should be considered while evaluating various options in the decision making process?

Correct AnswerverifiedShow Answer

Which of the following has increased the need for more effective decision making?

Correct AnswerverifiedShow Answer

The marketing team of Arc Inc. ,needs to critically analyze the ideas and options provided by the team.Brainstorming is an appropriate tool for this process.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Collaborative decision making involves i...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Some of the guidelines for brainstorming...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified