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A business ____________ is a standardized set of activities that accomplish a specific task,such as processing a customer's order.

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Business process management (BPM)integrates all of an organization's business process to make individual processes more efficient.BPM can be used to solve a single glitch or to create one unifying system to consolidate a myriad of processes.

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Compare the continuous process improvement model and business process reengineering.

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Many organizations began business proces...

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What is the activity of creating a detailed flow chart or process map of a work process showing its inputs,tasks,and activities,in a structured sequence?


A) Business process modeling
B) Business process model
C) Business process management
D) Business process reengineering

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A

Explain business process management along with the reason for its importance to an organization.

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The latest area to discover the power of...

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Describe business processes and their importance to an organization.

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A business process is a standardized set...

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Describe business process models and their importance to an organization.

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Business process modeling (or mapping)is...

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Which of the following is not a business process term?


A) Business process
B) Business process model
C) Business process model tools
D) Business process reengineering

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What integrates all of an organization's business process to make individual processes more efficient?


A) Business process modeling
B) Business process model
C) Business process management
D) Business process reengineering

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C

Business process reengineering is the analysis and redesign of _________ within and between enterprises.

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workflow

Which of the following is not one of the three key steps involved in business process improvement?


A) Measure what matters to most customers.
B) Monitor the performance of key individuals.
C) Assign accountability for process improvement.
D) Monitor the performance of key business processes.

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What is a standardized set of activities that accomplishes a specific task,such as processing a customer's order?


A) Transaction
B) Business process
C) Expense
D) Marketing

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What is a business process?


A) A standardized set of activities that accomplish a specific task, such as processing a customer's order.
B) The result in a product or service that is received by an organization's external customer.
C) An invisible process to the external customer but essential to the effective management of the business which includes goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.
D) The attempts to understand and measure the current process, and make performance improvements accordingly.

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What is used to create an application that is helpful in designing business process models and also helpful in simulating,optimizing,monitoring,and maintaining various processes that occur within an organization?


A) Business process modeling
B) Business process model
C) Business process management tools
D) Business process reengineering

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Which of the following is one of the important characteristics of business processes?


A) The process is cross-departmental
B) The process is based on how work should be done across organizations
C) The process occurs only within organizations
D) The process has internal users only

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What is a graphic description of a process,showing the sequence of process tasks,which is developed for a specific purpose and from a selected viewpoint?


A) Business process modeling
B) Business process model
C) Business process management
D) Business process reengineering

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Continuous process improvement model attempts to understand and _________ the current process,and make performance improvements accordingly.

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Business processes transform a set of inputs into a set of ___________ for another person or process by using people and tools.

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A set of one or more process models details the many functions of a system or subject area with graphics and text and its purpose is to:


A) Focus attention on the process model interfaces
B) Expose process detail quickly and in a controlled manner
C) Encourage inaccuracies in describing the process model
D) All of these

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Business process reengineering is the analysis and redesign of workflow within and between enterprises.

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