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Exam 11: Organizational Design: Structure, Culture, and Control

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Question 31

Multiple Choice

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An organization is characterized as having a flexible division of labor,distributed decision making,and generalized knowledge of how to accomplish strategic goals valued.This organization is most likely _____ in nature.

A) specialized
B) organic
C) mechanistic
D) formalized

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Question 32

Multiple Choice

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Why does a functional structure rely on a flat organizational structure?

A) The work in the organization is centrally coordinated by the CEO.
B) It allows for a higher degree of specialization and domain expertise.
C) It allows for efficient bottom-up and top-down communication.
D) It allows for the implementation of a differentiation strategy.

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Question 33

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Kolt Inc.,a large and successful retail chain on the West Coast,decides to expand its operations across the U.S.Which of the following organizational structures should Kolt Inc.use?

In which of the following ways does Zappos achieve organizational control?

Fast Call Inc.is a pharmaceutical company that has many breakthroughs in medicine to its credit.Unlike many other pharmaceutical companies,Fast Call has a relaxed work environment where employees are free to discuss projects with each other.Employees are encouraged to choose the projects that interest them; communication between team members and their supervisors is open and easy.Because of the company's work culture,its employees feel motivated to work harder and display more entrepreneurial behaviors.In this scenario,Fast Call Inc.is most likely an organization that is

Flight Stream Inc.,a toy manufacturing company,encourages its employees to enjoy their work by taking on additional responsibilities or switching jobs with each other.It allows its employees immense flexibility in charting their own career path within the organization.Chris has worked at Flight Stream for eight years,but has never had a boss or supervised an employee.Which of the following is most likely true in this scenario?

Which of the following characteristics of McDonald's best supports the fact that it is a mechanistic organization?

W.L.Gore & Associates is organized in such a way that it has no formal job titles,job descriptions,or chains of command.This implies that it has

Which of the following real-world scenarios best exemplifies the use of organizational culture to build competitive advantage?

The most important yet least visible element of organizational culture is

W.L.Gore has four product divisions: electronic products,industrial products,medical products,and fabrics division.It also has manufacturing facilities in the U.S.,China,Germany,Japan,and Scotland,and business activities in 30 countries across the globe.Based on this information,which of the following statements is most accurate?

Why did W.L.Gore reorganize itself into a functional structure from a simple structure?

An organization that is organized according to strategic business units (SBUs) and also along organizational structures is most likely using a _____ structure.

Which of the following is a feature of an organic organization?

Why is the optimal organizational structure a multidivisional structure?

Employees learn about an organization's culture through the process of

Which of the following statements about W.L.Gore & Associates best supports the fact that it is organized in an informal and decentralized manner?

GM's insistence on sticking to a bureaucratic culture combined with its M-form structure and its subsequent failure to adapt to changing customer preferences for more fuel-efficient cars,produce higher quality,and create innovative designs best exemplifies

Which of the following statements about an organization's culture is not true?

While working a night job at a call center,Carlos creates an app called DineSmart,which can be used to place orders at restaurants,rate the restaurants,and make reservations.Because he receives good responses for his app,he quits his current job to focus his efforts on DineSmart.He creates a start-up called TYOP and hires three people to help him improve DineSmart and maintain the servers that run it.In this scenario,TYOP most likely has a _____ structure.