Question 1

According to the Myers-Briggs Type Indicator,individuals with a Sensing (S) preference:

Accepted Answer

A)   enjoy surprises.
B)   tend to rush into decision making.
C)   tend to focus less on possibilities and relationships among facts.
D)   focus on interpersonal relationships.
E)   tend to gather the facts and details to prepare for a decision.

Question 2

Approaches to employee development fall into four broad categories: formal education,assessment,job experiences,and interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a component of a basic career management system?

Accepted Answer

A)   Stress management
B)   Goal setting
C)   Externship
D)   Team building
E)   Workplace ethics

Question 4

_____ help(s) employees select development activities that prepare them to meet their career goals.

Accepted Answer

A)   Career path
B)   Training
C)   Policy analysis
D)   Job sharing
E)   Career management

Question 5

Using job experiences for development assumes that:

Accepted Answer

A)   development occurs only when job demands involve obstacles.
B)   development occurs only through promotions.
C)   development is most likely to occur when employees experience high levels of negative stress in their jobs.
D)   development is most likely to occur when employee's skills and experiences do not entirely match the skills required for the current job.
E)   development is most likely to occur when the employee has the prerequisite skills to perform the job.

Question 6

The decision-making dimension of the Myers-Briggs Type Indicator relates to the:

Accepted Answer

A)   steps or actions individuals take when making decisions.
B)   amount of consideration given to others' feelings when making a decision.
C)   individuals' tendency to be flexible and adaptable.
D)   confidence and speed with which decisions are reached.
E)   individual's interpersonal strength and vitality.

Question 7

The final step in the career management process is:

Accepted Answer

A)   self-assessment.
B)   reality check.
C)   goal setting.
D)   action planning.
E)   feedback.

Question 8

According to the Myers-Briggs Type Indicator,individuals with a Perceiving (P) preference:

Accepted Answer

A)   are conclusive and focused on goals.
B)   are comfortable with changing a decision.
C)   like deadlines.
D)   focus more on possibilities and relationships among facts.
E)   do not like surprises.

Question 9

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called:

Accepted Answer

A)   self-assessment.
B)   feedback.
C)   goal setting.
D)   action planning.
E)   data gathering.

Question 10

In goal setting,it is the employee's responsibility to identify the goal and the method of determining his/her progress toward that goal.

Accepted Answer

A) True 
 B)False

Question 11

Employees on sabbatical generally do not receive their salary or benefits.

Accepted Answer

A) True 
 B)False

Question 12

The measurement tool Benchmarks focuses on measuring:

Accepted Answer

A)   an organization's performance against major competitors.
B)   a manager's use of skills associated with success in managing.
C)   the output of a group or team of employees.
D)   performance differences among employees.
E)   employees' progress in carrying out their action plans.

Question 13

Job rotation involves:

Accepted Answer

A)   adding challenges or new responsibilities to the employee's current job.
B)   moving the employee through a series of job assignments in one or more functional areas of the company.
C)   allowing the employee to work full-time in a temporary position at another company.
D)   allowing the employee to switch between two different jobs within the company on a daily or weekly basis.
E)   assigning an employee to a position with less responsibility and authority.

Question 14

The development of high-potential employees is a slow process.

Accepted Answer

A) True 
 B)False

Question 15

A peer or manager who works closely with an employee to motivate him/her,help him/her develop skills,and provide reinforcement and feedback is known as a:

Accepted Answer

A)   protégé.
B)   coach.
C)   moderator.
D)   high-potential employee.
E)   facilitator.

Question 16

The primary use of assessment centers is to identify:

Accepted Answer

A)   whether employees have the personality characteristics and skills needed for managerial positions.
B)   the strengths and weaknesses of the organization.
C)   the decision processes and communication styles that inhibit production.
D)   the opportunities and threats of an organization.
E)   the factors that inhibit group performance.

Question 17

The glass ceiling is likely caused by:

Accepted Answer

A)   a lack of developmental relationships.
B)   the presence of a diverse workforce.
C)   the presence of too many mentors for the female employees.
D)   the presence of women with technical skills.
E)   providing challenging job assignments to high-potential employees.

Question 18

Usually the employer conducts the reality check as part of a performance appraisal or as the _____ stage of performance management.

Accepted Answer

A)   self-assessment
B)   action planning
C)   goal setting
D)   data gathering
E)   feedback

Question 19

During the action planning and follow-up step of the career management process,the employer:

Accepted Answer

A)   has the responsibility of communicating the performance evaluation.
B)   should identify opportunities and personal areas needing improvement.
C)   should ensure that the goal is specific.
D)   is responsible for identifying the steps and timetable to reach the goals.
E)   should identify resources needed.

Question 20

The career management process starts with:

Accepted Answer

A)   self-assessment.
B)   goal setting.
C)   reality checking.
D)   identifying the steps and timetable to reach a goal.
E)   specifying competencies to be developed.

Exam 9: Developing Employees for Future Success

According to the Myers-Briggs Type Indicator,individuals with a Sensing (S) preference:

Correct AnswerverifiedShow Answer

Which of the following is a component of a basic career management system?

Correct AnswerverifiedShow Answer

The primary use of assessment centers is to identify:

Correct AnswerverifiedShow Answer

The glass ceiling is likely caused by:

Correct AnswerverifiedShow Answer

Approaches to employee development fall into four broad categories: formal education,assessment,job experiences,and interpersonal relationships.

Correct AnswerverifiedShow Answer

Job rotation involves:

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The development of high-potential employees is a slow process.

Correct AnswerverifiedShow Answer

During the action planning and follow-up step of the career management process,the employer:

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The measurement tool Benchmarks focuses on measuring:

Correct AnswerverifiedShow Answer

The career management process starts with:

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In goal setting,it is the employee's responsibility to identify the goal and the method of determining his/her progress toward that goal.

Correct AnswerverifiedShow Answer

Using job experiences for development assumes that:

Correct AnswerverifiedShow Answer

The final step in the career management process is:

Correct AnswerverifiedShow Answer

_____ help(s) employees select development activities that prepare them to meet their career goals.

Correct AnswerverifiedShow Answer

According to the Myers-Briggs Type Indicator,individuals with a Perceiving (P) preference:

Correct AnswerverifiedShow Answer

Employees on sabbatical generally do not receive their salary or benefits.

Correct AnswerverifiedShow Answer

Usually the employer conducts the reality check as part of a performance appraisal or as the _____ stage of performance management.

Correct AnswerverifiedShow Answer

The decision-making dimension of the Myers-Briggs Type Indicator relates to the:

Correct AnswerverifiedShow Answer

The step in the career management process in which employees receive information about their skills and knowledge and where these assets fit into the organization's plans is called:

Correct AnswerverifiedShow Answer

A peer or manager who works closely with an employee to motivate him/her,help him/her develop skills,and provide reinforcement and feedback is known as a:

Correct AnswerverifiedShow Answer

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