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The stage to prepare for evaluating a training program is:


A) before the request for proposal is developed.
B) when the organization ensures readiness.
C) after the program has been developed.
D) during the implementation of the program.
E) when the program is being developed.

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The difference between adventure learning and cross-training is that:


A) adventure learning is a team activity, while cross-training is an organization-wide activity.
B) adventure learning helps team members understand themselves and each other, while cross-training helps team members learn each other's job roles.
C) adventure learning focuses on improving job-related skills of employees, while cross-training is focused on a person's behavior.
D) adventure learning is easier but more expensive to conduct than cross-training.
E) adventure learning is a team program, while cross-training is an experiential program.

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In the context of planning a training program,even though it is time consuming,putting together a _____ is worthwhile because it helps an organization clarify training objectives,compare vendors,and measure results.


A) cohabitation agreement
B) letter of intent
C) certificate of occupancy
D) requirements specification document
E) request for proposal

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The most accurate way to assess training effectiveness is to conduct pretests and posttests and then train all the employees.

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Roger,the manager of a car dealership,finds it impossible to train his mechanics on the details of every potential repair problem because of the increasing complexity and variety of today's automobiles.Hence,he provides them with a training program to familiarize them with the basics of engine,emission,and other types of repair,and in case of a particular problem,seek expert advice through an online computer application program.Which of the following learning approaches is being implemented by Roger?


A) E-learning simulation
B) Electronic performance support system
C) Experiential behavior modeling program
D) Virtual reality-based simulation program
E) Myers-Briggs simulation program

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Which step of the instructional design process is an organization in control of the least?


A) Assessing needs for training
B) Ensuring readiness for training
C) Planning a training program
D) Implementing a training program
E) Evaluating the results of training

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Brown Industries,a consumer electronics manufacturer,has six-week on-the-job training programs for employees who move laterally between departments.The aim of the training programs is to educate employees about their new job roles and departments.Brown Industries uses instructional design programs aided by a learning management system to train its employees.Which of the following accurately describes the learning management system utilized at the company?


A) Performa, an application used by the HR department to evaluate job performance
B) Recruit Plus, an application used by the HR department to administer tests to candidates attending interviews at Max and Brown
C) Crimson, an application that automates the process of administering and delivering training to Max and Brown's employees
D) K-Rating, a metric used to evaluate the effectiveness of training programs
E) E-Valuate, a psychometric assessment that evaluates the readiness of employees to learn new skills

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Identify the purpose of implementing diversity training programs that focus on attitudes.


A) To identify incidents that discourage employees from working up to their potential
B) To teach employees to be effective at different tasks and roles
C) To change organizational policies that inhibits employees' personal growth and productivity
D) To improve participants' ability to interact effectively with people both up and down the organization's hierarchy
E) To increase participants' awareness of cultural, ethnic, personal, and physical differences in the workforce

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Openze Technology,a firm that manufactures mobile phones,has a three-week training program for all of its new recruits.During the training program,the new employees are constantly encouraged to express their thoughts and ideas.Good ideas are rewarded immediately by the trainers,thereby encouraging active participation.This scenario exemplifies _____.


A) situational constraints
B) employee orientation
C) benchmarking
D) social support
E) experiential programs

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Identify the correct statement regarding case studies.


A) Case studies stimulate learning by actively involving participants and the competitive nature of business.
B) Cases encourage trainees by giving them practice in weighing and acting on uncertain outcomes after evaluating a case.
C) Trainees play a passive role while being trained with case studies.
D) Case studies do not encourage trainees to take risks.
E) Training with case studies does not require any interaction among trainees.

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Define apprenticeship.Explain the merits of apprenticeship.

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An apprenticeship is a work-study traini...

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Which of the following best describes a learning management system?


A) A team of trainers and human resource professionals who are responsible for planning and conducting the training programs in an organization
B) The process of evaluating the organization, individual employees, and employees' tasks to determine what kinds of training, if any, are necessary
C) A software application that automates the administration, development, and delivery of training programs
D) A process for determining the appropriateness of training by evaluating the characteristics of the organization
E) The process of determining individuals' needs and readiness for training

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