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Describe the three intrapreneurial roles in large organizations.

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Vera Bradley makes fashion accessories.It releases four new patterns four times a year.The new patterns are an example of a(n) ____ innovation.


A) incremental
B) radical
C) diversified
D) functional
E) differentiated

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A(n) ____ is usually a middle manager who learns about a new product or service idea and becomes committed to it.This manager helps the inventor overcome resistance to change and convinces others to take the innovation seriously.


A) sponsor
B) venture capitalist
C) informational leader
D) product champion
E) transformational leader

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Which of the following actions exemplifies the first step in the comprehensive organization change model?


A) Setting standards for a new absenteeism control procedure
B) Gathering employee complaints and noticing a trend
C) Determining the probable causes of a recently detected drop in the level of employee job satisfaction
D) Determining different techniques for enhancing employee job satisfaction
E) Planning a set of meetings to help employees understand the procedures in the company's new MBO program

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Organization ____ is a planned effort that is organization-wide and managed from the top.It is intended to increase organizational effectiveness and health through planned interventions in the organization's processes using behavioral science knowledge.


A) change
B) design
C) development
D) theory
E) behavior

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Innovation is important because,without new products or services,every organization will fall behind its competition.

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Managers start by listing each set of forces and then trying to tip the balance so that the forces facilitating the change outweigh those hindering the change when they are doing ____________________.

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force-fiel...

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____________________ is the OD technique that focuses on classroom training.

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The systems concept of ____________________ can be used to explain why organizations engage in reengineering.

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Define the term organizational innovation.Briefly describe the stages of the innovation process.

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Organizational innovation refers to the ...

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The idea that organization change may have substantial effects extending far beyond the area in which the change actually takes place relates to one of the integrative management theories presented earlier in the text.What is that theory?


A) Systems theory
B) Contingency theory
C) Scientific management theory
D) Theory Z
E) Theory Y

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____________________ helps employees formulate their personal goals and evaluate strategies for integrating their goals with the goals of the organization.

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Life and c...

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The primary change required to convert to making pipe out of plastic rather than steel or copper is in the area of


A) information systems.
B) work process.
C) work sequences.
D) control systems.
E) enterprise resource planning.

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Google allows employees to use 20 percent of their time (one day per week)to work on their own side projects in order to foster ____________________.

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Intangibles threatened by ____________________ include power,status,security,familiarity with existing procedures,and self-confidence.

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Research into the health benefits of eating pomegranates led to many new items with pomegranates in them.This is an example of a(n) ____ innovation.


A) product
B) managerial
C) radical
D) application
E) process

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The organization development technique designed to enhance the effectiveness and satisfaction of individuals who have to work in groups is formally known as ____________________.

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The general environment is a more powerful force for change than the task environment.

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Which of the following factors is an internal force for change?


A) Increases in the prime lending rate
B) Increased attempts by unions to organize new companies
C) A change in attitude of workers toward unannounced layoffs
D) The development of new technology that makes your factory obsolete
E) A foreign competitor introducing a product similar to yours¾but less expensive¾into the U.S.market

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Match the following.You may use a response once,more than once,or not at all. Match the following.You may use a response once,more than once,or not at all.

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