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Which of the following is one of the important characteristics of business processes?


A) The process is cross-departmental.
B) The process has external users only.
C) The process occurs only within organizations.
D) The process has internal users only.

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Business process modeling (or mapping) is the activity of creating a detailed flow chart or process map of a work process showing its inputs, tasks, and activities in a structured sequence.

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A business process can be viewed as a "value chain." By contributing to the creation or delivery of a product or service, each step in a process should add value to the preceding step.

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Compare the continuous process improvement model and business process reengineering.

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Many organizations began business proces...

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Business process management tools are used to create an application that is helpful in designing business process models and also helpful in simulating, optimizing, monitoring, and maintaining various processes that occur within an organization.

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What represents the current state of the operation that has been mapped without any specific improvements or changes to existing processes?


A) Business process model
B) As-Is process model
C) To-Be process model
D) Business process mapping (or modeling)

Correct Answer

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The continuous process improvement model is the analysis and redesign of workflow within and between enterprises.

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Describe business processes and their importance to an organization.

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Business process modeling (or mapping) i...

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A business process model is a graphic description of a process, showing the sequence of process tasks, which is developed for a specific purpose and from a selected viewpoint.

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What shows the results of applying change improvement opportunities to the current process model?


A) Business process model
B) As-Is process model
C) To-Be process model
D) Business process mapping (or modeling)

Correct Answer

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The As-Is process model displays how the process problem will be solved or implemented.

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Explain business process management along with the reason for its importance to an organization.

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The latest area to discover the power of...

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The continuous process improvement model attempts to understand and measure the current process and make performance improvements accordingly.

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