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Under the "right to be heard" protection,the consumer is to be assured satisfactory quality and service at fair prices.

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Consumer advocacy groups in the United States actively promote and speak for the interests of millions of consumers.

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Before deregulation,government agencies frequently:


A) Held prices artificially high, shielding businesses from competition.
B) Held prices artificially low, shielding consumers from selection.
C) Encouraged overseas trade, shielding businesses from competition.
D) Discouraged overseas trade, shielding consumers from selection.

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The law requiring that toys and infant products be tested before sale is called the:


A) Child Safety Act.
B) Strong Product Safety Bill.
C) Consumer Product Safety Improvement Act.
D) Uniform Safety Testing Bill.

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Under proposals to establish uniform federal standards for determining liability:


A) Plaintiffs would be discouraged from proceeding to trial.
B) Companies would not have to go through repeated trials on the same charges in different states.
C) Judges rather than juries would determine the original amount of punitive damages.
D) Consumers would have to prove that a manufacturer knew or should have known that a product design was defective.

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Which of the following departments was established in 1914 and has been given additional powers to protect consumers over the years,including in the area of online privacy?


A) Federal Trade Commission.
B) Food and Drug Administration.
C) Consumer Product Safety Commission.
D) Antitrust Division of the Department of Justice.

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Consumers make less rational choices when they have accurate information about a product.

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In the United States,which of the following agencies enforces the laws prohibiting deceptive advertising?


A) Congress.
B) Consumer Product Safety Commission.
C) Federal Trade Commission.
D) Department of Justice.

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C

Which of the following statements is not true about the organization Consumer Reports?


A) It is involved in activities promoting the interests of consumers.
B) It conducts extensive tests on selected consumer products and services.
C) It is supported by the federal government.
D) It publishes the results of tests, with ratings on brand-name basis, in its magazine.

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C

The "right to be heard" assures that consumers' interests will:


A) Receive full and sympathetic consideration.
B) Be protected against fraudulent or misleading information.
C) Be assured satisfactory quality and service at a fair price.
D) Be given all the facts to make an informed choice.

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The Environmental Protection Agency's mission is to assure the safety and effectiveness of a wide range of consumer products including pharmaceutical drugs and foods.

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Managing for product quality is an attempt by business to address its suppliers' needs.

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An identifying marker placed on a user's computer hard drive during visits in order to identify the user during each subsequent visit and to build profiles of their behavior over time is called a:


A) Spy.
B) Virus.
C) Cookie.
D) Firewall.

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Under what legal doctrine does a firm bear legal responsibility for injuries caused by something it made or sold,whether or not it was negligent or breached a warranty?


A) Strict liability.
B) Product liability.
C) Consumer liability.
D) Supplier liability.

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One alternative to product liability lawsuits is called:


A) Limited resolution.
B) Punitive damages reform.
C) Alternative dispute resolution.
D) Consumerism.

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A prime social responsibility of business is to safeguard consumers:


A) While continuing to supply them with goods and services they want.
B) While maintaining high profit margins.
C) By supplying consumers with products at the lowest possible cost.
D) By providing new technology.

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As business firms grow in size and market power,they have increasingly lost the ability to dominate marketplace transactions with their customers.

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Consumer advocates argue that consumers are entitled to five core rights.What are they? Explain each.

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Consumer advocates argue that consumers ...

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The Latin phrase,caveat emptor,meaning "let the seller beware" has put sellers on alert to look after their own interests.

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False

The Children's Online Privacy Protection Act limits the collection of information online from and about children under the age of 13.

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