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Internal recruitment,hiring from the inside,means making people already employed by the organization aware of job openings.

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Describe two ways in which performance feedback can be affected.

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Performance feedback can be affected in ...

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For years,a mathematics professor experienced abusive behavior at a community college where he taught.It began with a group of managers spreading rumors and false accusations that threatened his job.It was emotionally draining and took time and focus away from his job.This is an example of __________.


A) reverse discrimination
B) bullying
C) disparate treatment
D) quid pro quo
E) adverse impact

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__________________ includes aspects such as goodwill,mutual respect,trust,cooperation,and teamwork.


A) Relational capital
B) Social capital
C) Personal capital
D) Productivity capital
E) Human capital

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A(n) ______________ is susceptible to legal attack because some questions may infringe on non-job-related matters such as privacy,diversity,or disability.


A) realistic job preview
B) situational interview
C) performance interview
D) behavioral-description interview
E) unstructured interview

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Describe the three parts of compensation.

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Compensation has three parts:wages or sa...

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The Equal Employment Opportunity Commission was established by the _________________ Act.


A) Equal Pay
B) Wagner
C) Title VII of the Civil Rights
D) Occupational Safety and Health
E) Social Security

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Compared to internal recruiting which of the following is true of external recruiting?


A) It encourages greater employee loyalty.
B) The process is more expensive and takes longer.
C) It creates the need for multiple recruitments.
D) The pool of talent is more limited.
E) The process is cheaper.

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Recruiting is the process of screening job applicants to hire the best candidate.

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HR professionals distinguish between training and development.

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In giving performance feedback to employees,a manager should __________.


A) use other employees as examples
B) describe a subordinate's current performance in general terms
C) concentrate on "stretch goals"
D) rely on impressions
E) use both formal and informal appraisals

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An employee can be dismissed permanently "for cause" for absenteeism.

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Which of the following is not one of the soft skills employers often find lacking in many Millennial applicants?


A) professional appearance
B) familiarity with social media
C) manners
D) punctuality
E) ability to communicate

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The Family and Medical Leave Act requires employers to provide 12 weeks of unpaid leave for medical and family reasons,including for childbirth,adoption,or family emergency.

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A job analysis gives a candidate a picture of both positive and negative features of the job and the organization before he or she is hired.

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LinkedIn,a business-oriented social network,accounts for 94% of the people hired via social media.

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The ______________ enforce(s) procedures so employees may vote to have an union and for collective bargaining.


A) Fair Labor Standards Act
B) National Labor Relations Board
C) Civil Rights Acts
D) Occupational Safety and Health Department
E) Equal Employment Opportunity Commission

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Define forced ranking.

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An evaluation technique,forced ranking p...

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The three types of dismissals are layoffs,downsizings,and __________.


A) outsourcings
B) resourcings
C) firings
D) closings
E) transfers

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Mary,a HR manager,is designing a training class for those working on the new cross-functional teams within her company.This class is aimed at improving group decision-making and interpersonal relations.What method of delivery should she choose?


A) lectures
B) computer-aided training
C) workbooks
D) videotapes
E) role-playing,practice,and discussion

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