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The normative argument for the stakeholder theory of the firm says that the stakeholder view is simply a more realistic description of how companies really work.

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Which of the following examples best illustrates the boundary exchanges a company would encounter according to the general systems theory?


A) An industrial company installs new equipment in its plant to comply with environmental regulations.
B) A software company develops an application for a client.
C) A purchasing department employee negotiates a price on parts from a supplier.
D) All of the above.

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Supporters of the stakeholder theory of the firm make three core arguments for their position.Define and provide examples of each.

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The stakeholder theory of the firm argue...

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Customers can exercise economic stakeholder power by:


A) Voting on a proposed merger for the company and a competitor.
B) Boycotting products if they believe the goods are too expensive.
C) Attending the company's annual meeting.
D) Applying for a job with the company.

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Walmart has been called a "template for 21st century capitalism."

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Urgency refers to the extent to which a stakeholder's actions are seen as proper or appropriate by the broader society.

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The instrumental argument says stakeholder management is:


A) A more realistic description of how companies really work.
B) More effective as a corporate strategy.
C) Simply the right thing to do.
D) Determined by the amount of stock owned in the firm.

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Government can be considered both a market and nonmarket stakeholder.

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Which statement is not correct about the business-society interdependence?


A) Business is a part of society.
B) Business is separated from the rest of society by clear boundaries.
C) Business activities impact other activities in society.
D) Actions by governments rarely affect business.

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The main reason a number of European countries require public companies to include employee members on their boards of directors is so that:


A) The employees will be available to answer other board members' questions.
B) Management will not have to attend the meetings.
C) Employees interests will be explicitly represented.
D) Employees will have more power than any other stakeholder.

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Stakeholders stand out to managers when they exhibit:


A) Integrity, power, and legitimacy.
B) Power, legitimacy, and urgency.
C) Integrity, loyalty, and power.
D) Legitimacy, loyalty, and urgency.

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When a community group sues a company for health effects caused by the unsafe disposal of toxic chemicals,this is an exercise of a stakeholder's:


A) Legal power.
B) Voting power.
C) Economic power.
D) Political power.

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Describe and give examples of the external forces that shape the relationship between business and society.

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The relationship between business and so...

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A stakeholder map is a useful tool because:


A) It enables mangers to see quickly how stakeholders feel about an issue.
B) It allows managers to evaluate what outcomes are likely regarding an issue.
C) It helps managers discourage or dissolve stakeholder coalitions.
D) Both A and B, but not C.

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Which of the following is not an example of stakeholders' economic power?


A) A supplier halts shipments to a business customer that demanded very low prices.
B) A social group protests a government's decision to raise taxes.
C) A local community boycotts a grocery store suspected of inaccurate weight scales.
D) An equal rights group refuses to do business with a company that has a discriminatory hiring policy.

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Stakeholder groups can include:


A) Shareholders.
B) Business support groups.
C) Environmental activists.
D) All of the above.

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The five types of stakeholders' power recognized by most experts are:


A) Voting, economic, political, legal, and informational power.
B) Social, legal, environmental, economic, and political power.
C) Social, regulatory, voting, governance, and information power.
D) Economic, informational, legal, shareholder, and political power.

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Stakeholders involved with one part of a company often may have little or no involvement with another part of the company.

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Which of the following is the result of the inseparable relationship between business and society?


A) All business decisions have a social impact.
B) The vitality of business depends on society's actions and attitudes.
C) The survival of business is independent of society.
D) Both A and B, but not C.

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The interests of different stakeholders often coincide.

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