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Exam 9: Performance Management

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Question 31

Multiple Choice

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If a rater is asked to assess an employee's performance over a 6- to 12-month period,_____ ratings may result,especially if information has been stored in a rater's memory according to irrelevant,oversimplistic,or otherwise faulty categories.

A) objective
B) impartial
C) biased
D) neutral

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Question 32

Multiple Choice

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Which ratings format is likely to cause a great deal of employee resentment?

A) BARS
B) MBO
C) Critical incidents
D) Forced distribution

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Question 33

Multiple Choice

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Which of the following steps will NOT help to avoid legal difficulties in regard to performance appraisals?

Friendship bias is most likely to be a problem when performance ratings are provided by:

Defining performance requires all of the following EXCEPT:

List the steps a supervisor should take to help insure effective appraisal interviews (feedback sessions)with subordinates.

What are some of the obstacles that can inhibit maximum performance in performance facilitation?

Managers who are committed to managing for maximum performance recognize that one of their major responsibilities is to eliminate roadblocks to successful performance.

Which of the following statements about performance appraisal is false?

Performance appraisal is an exact,human process.

After a performance appraisal interview,supervisors should communicate frequently with subordinates about their performance.

Longitudinal research shows that managers who met with their direct reports to discuss their upward feedback improved more than other managers.

What rating method presents a declarative statement followed by several response categories that the rater checks,and then which are later weighted?

The simplest type of absolute rating system is _____,in which a rater describes,in writing,an employee's strengths,weaknesses,and potential,together with suggestions for improvement.

Performance facilitation includes eliminating roadblocks,providing adequate resources,and paying careful attention to selection.

One requirement of sound appraisal systems is _____,which refers to consistency of judgment.

The broad process of performance management requires that you do which things well:

Reliability implies that a performance appraisal system is capable of distinguishing effective from ineffective performers.

This can be thought of as a kind of compass,one that indicates a person's actual direction as well as a person's desired direction.

What type of team is assembled for a specific purpose and expected to disband after their task is completed?