Question 1

The final stage of a work-flow analysis is identifying the work _____.

Accepted Answer

A)  outputs
B)  inputs
C)  processes
D)  relationships
E)  finances

Question 2

As a manager, you decide to design a job based on the principles of the mechanistic approach. Based on existing research, which of the following outcomes should you least expect?

Accepted Answer

A)  Increased job satisfaction
B)  Decreased skill requirements
C)  Increased efficiency of production
D)  Lower wage rates
E)  Decreased leadership

Question 3

Discuss the six dimensions covered by the position analysis questionnaire.

Accepted Answer

The six dimensions include:
(1)Informati...

Question 4

Which of the following refers to the knowledge, skills, abilities, and other characteristics that an individual must have to perform the job?

Accepted Answer

A)  Job specification
B)  Job description
C)  Job standardization
D)  Job design
E)  Job evaluation

Question 5

Compare the functional structure to that of the divisional structure on the basis of their respective advantages and disadvantages.

Accepted Answer

Functional structures are very efficient...

Question 6

Which of the following refers to a list of the tasks, duties, and responsibilities that a job entails?

Accepted Answer

A)  Job specification
B)  Job description
C)  Job standardization
D)  Job design
E)  Job evaluation

Question 7

Which of the following is true about job designs emphasizing the motivational approach?

Accepted Answer

A)  They tend to focus on increasing the complexity of jobs.
B)  Much of the work on task specialization had its roots in motivational approach.
C)  Leadership is the sole prerogative of one person.
D)  Distribution of leadership affects group performance.
E)  Interventions emphasizing motivational approach may have dramatic effects on employee motivation.

Question 8

Functional structures tend to be less flexible, but more innovative than divisional structures.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following approaches to job design focuses on efficiency as the major outcome of interest?

Accepted Answer

A)  Motivational approach
B)  Mechanistic approach
C)  Biological approach
D)  Perceptual-motor approach
E)  Administrative approach

Question 10

Which of the following approaches to job design focuses on job satisfaction as the major outcome of interest?

Accepted Answer

A)  Administrative approach
B)  Mechanistic approach
C)  Biological approach
D)  Perceptual-motor approach
E)  Motivational approach

Question 11

The goal of the biological approach to job design is to:

Accepted Answer

A)  make the work simple so that anyone can be trained quickly and easily to perform it.
B)  minimize physical strain on the worker by structuring the physical work environment around the way the human body works.
C)  focus on increasing the meaningfulness of jobs.
D)  design jobs in a way that ensures they do not exceed people's mental capabilities and limitations.
E)  distribute leadership in a group workforce.

Question 12

The ProMES system is most relevant to what part of work-flow analysis?

Accepted Answer

A)  Analyzing work finances
B)  Analyzing work processes
C)  Analyzing work inputs
D)  Analyzing work relationships
E)  Analyzing work outputs

Question 13

The mechanistic approach to job design has its roots in classical engineering.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following refers to the process of defining the way work will be performed and the tasks that will be required in a given job?

Accepted Answer

A)  Job specification
B)  Job evaluation
C)  Job description
D)  Job design
E)  Job redesign

Question 15

The way in which a firm competes has little relationship to the way it is structured and how work tasks are organized.

Accepted Answer

A) True 
 B)False

Question 16

The extent to which the job has an important impact on the lives of other people is _____.

Accepted Answer

A)  task identity
B)  skill variety
C)  autonomy
D)  task significance
E)  task discretion

Question 17

Due to technological changes in the nature of work, global competition, and a shift from stable, fixed manufacturing jobs to a more flexible, dynamic service-based economy, the Dictionary of Occupational Titles has been replaced by O * NET, the Occupational Information Network.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following structures are most appropriate when demands for resources can be well anticipated?

Accepted Answer

A)  Functional
B)  Divisional
C)  Project-based
D)  Team-based
E)  Monetary-based

Question 19

Once the output of a work unit has been identified, it is important to specify the quality and quantity standards for these outputs.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following structures helps support organizations that compete on differentiation?

Accepted Answer

A)  Functional
B)  Team-based
C)  Project-based
D)  Divisional
E)  Monetary-based

Exam 4: The Analysis and Design of Work

The goal of the biological approach to job design is to:

Correct AnswerverifiedShow Answer

Once the output of a work unit has been identified, it is important to specify the quality and quantity standards for these outputs.

Correct AnswerverifiedShow Answer

The mechanistic approach to job design has its roots in classical engineering.

Correct AnswerverifiedShow Answer

Which of the following approaches to job design focuses on efficiency as the major outcome of interest?

Correct AnswerverifiedShow Answer

Compare the functional structure to that of the divisional structure on the basis of their respective advantages and disadvantages.

Correct AnswerverifiedFunctional structures are very efficient...View AnswerShow Answer

Which of the following refers to a list of the tasks, duties, and responsibilities that a job entails?

Correct AnswerverifiedShow Answer

Which of the following refers to the process of defining the way work will be performed and the tasks that will be required in a given job?

Correct AnswerverifiedShow Answer

Due to technological changes in the nature of work, global competition, and a shift from stable, fixed manufacturing jobs to a more flexible, dynamic service-based economy, the Dictionary of Occupational Titles has been replaced by O * NET, the Occupational Information Network.

Correct AnswerverifiedShow Answer

The ProMES system is most relevant to what part of work-flow analysis?

Correct AnswerverifiedShow Answer

The extent to which the job has an important impact on the lives of other people is _____.

Correct AnswerverifiedShow Answer

Functional structures tend to be less flexible, but more innovative than divisional structures.

Correct AnswerverifiedShow Answer

Which of the following refers to the knowledge, skills, abilities, and other characteristics that an individual must have to perform the job?

Correct AnswerverifiedShow Answer

Which of the following is true about job designs emphasizing the motivational approach?

Correct AnswerverifiedShow Answer

Which of the following structures helps support organizations that compete on differentiation?

Correct AnswerverifiedShow Answer

As a manager, you decide to design a job based on the principles of the mechanistic approach. Based on existing research, which of the following outcomes should you least expect?

Correct AnswerverifiedShow Answer

Which of the following approaches to job design focuses on job satisfaction as the major outcome of interest?

Correct AnswerverifiedShow Answer

The final stage of a work-flow analysis is identifying the work _____.

Correct AnswerverifiedShow Answer

The way in which a firm competes has little relationship to the way it is structured and how work tasks are organized.

Correct AnswerverifiedShow Answer

Discuss the six dimensions covered by the position analysis questionnaire.

Correct AnswerverifiedThe six dimensions include:(1)Informati...View AnswerShow Answer

Which of the following structures are most appropriate when demands for resources can be well anticipated?

Correct AnswerverifiedShow Answer

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Functional structures are very efficient...
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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The six dimensions include:
(1)Informati...
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Correct Answer
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