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Exam 10: Enterprise Resource Planning

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Question 1

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What does an ERP vendor's future success depend on?

A) Its ability to incorporate Internet, ebusiness, and wireless technology
B) Its ability to incorporate Internet, interface, and wireless technology
C) Its ability to incorporate Interface, ebusiness, and wireless technology
D) None of the above

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B

Question 2

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SCM, CRM, and ERP are all extended ERP components.

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Question 3

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Explain the benefits and risks associated with enterprise resource planning systems.

Redefining processes is a common ERP ___________.

_____________ ERP components are the traditional components included in most ERP systems and they primarily focus on internal operations.

According to Meta Group, what is the average savings from a successful ERP implementation?

Which three basic attributes do successful ERP projects share?

Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting, production scheduling, job cost accounting, and quality control.

Oracle and SAP are the biggest ERP vendors.

Production and materials management is a core ERP component.

Which component is a credit-management feature typically included?

Which of the following is a common ERP benefit?

Which of the following is an associated ERP cost?

Which extended ERP component collects information used throughout an organization, organizes it, and applies analytical tools to assist managers with decisions?

The business intelligence component of an ERP system typically collects information used throughout the organization, organizes it, and applies analytical tools to assist managers with ________.

What is the single most important force reshaping the architecture and functionality of ERP systems?

Business intelligence is both a core and extended ERP component.

According to Meta Group, what is the average time it takes for the average company to see results from an ERP solution?

Human resource components have the ability to identify employees that are likely to ________ the company.

Enterprise resource planning ____________ all departments and functions through an organization into a single IT system so that employees can make enterprise wide decisions by viewing enterprise wide information on all business operations.