Question 1

Who are the primary users of SCM systems?

Accepted Answer

A)   Sales, marketing, customer service
B)   Accounting, finance, logistics, and production
C)   Customers, resellers, partners, suppliers, and distributors
D)   All of the above

Question 2

Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting,production scheduling,job cost accounting,and quality control.

Accepted Answer

The answer of Production and materials management components handle the...

Question 3

Shell Canada's ERP system handles operations for:

Accepted Answer

A)   Wells and mines
B)   Processing plants
C)   Oil trucks and gas pumps
D)   All of the above

Question 4

Product profitability analysis is a feature that is available in the:

Accepted Answer

A)   Accounting and Finance ERP component
B)   Production and Materials Management ERP component
C)   Human Resources ERP component
D)   All of the above

Question 5

An ERP's main purpose is to provide support and __________ to a business process.

Accepted Answer

The answer of An ERP's main purpose is to provide...

Question 6

The six best practices of innovation include:

Accepted Answer

A)   Reward risk takers and celebrate diversity.
B)   buy more technology
C)   adopt ERP systems
D)   Look around and hire only practitioners

Question 7

The newest and most exciting extended ERP component is the:

Accepted Answer

A)   CRM component
B)   SCM component
C)   Business Intelligence component
D)   E-business component

Question 8

The tracking of online training usage is a feature that is available in the:

Accepted Answer

A)   Accounting and Finance ERP component.
B)   Production and Materials Management ERP component
C)   Human Resources ERP component
D)   All of the above

Question 9

Microsoft,Oracle,and PAS are the three leading ERP vendors.

Accepted Answer

A) True 
 B)False

Question 10

Innovation is the introduction of new equipment or methods.

Accepted Answer

A) True 
 B)False

Question 11

Which extended ERP component collects information used throughout an organization,organizes it,and applies analytical tools to assist managers with decisions?

Accepted Answer

A)   Business intelligence
B)   E-business
C)   Customer relationship management
D)   Supply chain management

Question 12

Most companies do not carry a high degree of ERP software __________ on their staff.

Accepted Answer

The answer of Most companies do not carry a high...

Question 13

____________ manages the transportation and storage of goods.

Accepted Answer

The answer of ____________ manages the transportation and storage of...

Question 14

The first challenge when investing in an ERP system is that ERP is a product that comes in many __________.

Accepted Answer

The answer of The first challenge when investing in an...

Question 15

What represents a new approach to middleware by packaging together commonly used functionality,such as providing prebuilt links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?

Accepted Answer

A)   Middleware
B)   Enterprise application integration middleware
C)   Automated business process
D)   e-business infrastructure

Question 16

Which channels do ERP vendors need to build for access into the ERP system?

Accepted Answer

A)   One channel for customers (B2
B)  
B)   One channel for suppliers
C)   One channel for partners
D)   All of the above

Question 17

Describe the primary users and primary business benefits of CRM,SCM,and ERP applications.

Accepted Answer

CRM applications primary users are sales...

Question 18

The business intelligence component of an ERP system typically collects information used throughout the organization,organizes it,and applies analytical tools to assist managers with ________.

Accepted Answer

The answer of The business intelligence component of an ERP...

Question 19

A well-fitting ERP has:

Accepted Answer

A)   Some major process gaps and some minor ones.
B)   No minor process gaps and very few major ones.
C)   No major process gaps and very few minor ones.
D)   Some major processing gaps but it can be tailored to fit.

Question 20

Sales,marketing,and customer service are the primary users of ______ systems.

Accepted Answer

The answer of Sales,marketing,and customer service are the primary users...

Exam 4: Decisions and Processes

What represents a new approach to middleware by packaging together commonly used functionality,such as providing prebuilt links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?

Correct AnswerverifiedShow Answer

An ERP's main purpose is to provide support and __________ to a business process.

Correct AnswerverifiedShow Answer

The six best practices of innovation include:

Correct AnswerverifiedShow Answer

Shell Canada's ERP system handles operations for:

Correct AnswerverifiedShow Answer

Who are the primary users of SCM systems?

Correct AnswerverifiedShow Answer

A well-fitting ERP has:

Correct AnswerverifiedShow Answer

Sales,marketing,and customer service are the primary users of ______ systems.

Correct AnswerverifiedShow Answer

Which extended ERP component collects information used throughout an organization,organizes it,and applies analytical tools to assist managers with decisions?

Correct AnswerverifiedShow Answer

Which channels do ERP vendors need to build for access into the ERP system?

Correct AnswerverifiedShow Answer

The first challenge when investing in an ERP system is that ERP is a product that comes in many __________.

Correct AnswerverifiedShow Answer

Microsoft,Oracle,and PAS are the three leading ERP vendors.

Correct AnswerverifiedShow Answer

The tracking of online training usage is a feature that is available in the:

Correct AnswerverifiedShow Answer

____________ manages the transportation and storage of goods.

Correct AnswerverifiedShow Answer

Most companies do not carry a high degree of ERP software __________ on their staff.

Correct AnswerverifiedShow Answer

Product profitability analysis is a feature that is available in the:

Correct AnswerverifiedShow Answer

The newest and most exciting extended ERP component is the:

Correct AnswerverifiedShow Answer

Innovation is the introduction of new equipment or methods.

Correct AnswerverifiedShow Answer

The business intelligence component of an ERP system typically collects information used throughout the organization,organizes it,and applies analytical tools to assist managers with ________.

Correct AnswerverifiedShow Answer

Production and materials management components handle the various aspects of production planning and execution such as __________ forecasting,production scheduling,job cost accounting,and quality control.

Correct AnswerverifiedShow Answer

Describe the primary users and primary business benefits of CRM,SCM,and ERP applications.

Correct AnswerverifiedCRM applications primary users are sales...View AnswerShow Answer

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CRM applications primary users are sales...
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