Question 1

What is a computer-simulated environment that can be a simulation of the real world or an imaginary world?

Accepted Answer

A)   Virtual reality
B)   Augmented reality
C)   Virtual workforce
D)   All of these choices

Question 2

MIS support systems rely on models for computational and analytical routines that mathematically express relationships among variables.

Accepted Answer

A) True 
 B)False

Question 3

What is the analysis and redesign of workflow within and between enterprises?

Accepted Answer

A)   Critical success factors (CSFs) 
B)   Benchmarking metrics
C)   Business process reengineering (BPR) 
D)   Decision support interfaces (DSI)

Question 4

Which of the below represents business processes you would find in the human resources department?

Accepted Answer

A)   Hiring employees
B)   Enrolling employees in benefit plans
C)   Tracking vacation and sick time
D)   All of these choices

Question 5

Online transaction processing (OLTP) and online analytical processing (OLAP) are similar MIS strategies used to help with business decision making.What is the primary difference between OLTP and OLAP?

Accepted Answer

A)   OLTP is used at the operational level; OLAP is used at the managerial level.
B)   OLTP is used to capture transactional and event data; OLAP is used to manipulate information.
C)   OLTP is used to support structured decisions; OLAP is used to support semi-structured decisions.
D)   All of these choices

Question 6

Which of the following are examples of static processes?

Accepted Answer

A)   Employee layoffs
B)   Order level changes based on currency rates
C)   Canceling business travel due to extreme weather
D)   Creating financial statements

Question 7

Fuzzy logic is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

Accepted Answer

A) True 
 B)False

Question 8

Which of the below is offered by a digital dashboard?

Accepted Answer

A)   Consolidation
B)   Drill-down
C)   Slice-and-dice
D)   All of these choices

Question 9

Augmented reality is the viewing of the physical world with computer-generated layers of information added to it.

Accepted Answer

A) True 
 B)False

Question 10

What can a manager use a model to do?

Accepted Answer

A)   Calculate risk
B)   Change variables
C)   Understand uncertainty
D)   All of these choices

Question 11

Effectiveness MIS metrics include throughput,transaction speed,and system availability.

Accepted Answer

A) True 
 B)False

Question 12

What types of metrics measure customer satisfaction?

Accepted Answer

A)   Efficiency MIS metrics
B)   Effectiveness MIS metrics
C)   Both efficiency and effectiveness MIS metrics
D)   Both ROI and market share

Question 13

Unstructured decisions occur in situations in which no procedures or rules exist to guide decision makers towards the correct choice.

Accepted Answer

A) True 
 B)False

Question 14

What is the science of fact-based decision making?

Accepted Answer

A)   Analytics
B)   Structured decisions
C)   Unstructured decisions
D)   Semi-structured decisions

Question 15

What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?

Accepted Answer

A)   Models
B)   Digital dashboards
C)   Neural networks
D)   Verified graphs

Question 16

A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure.Which type of metrics do they focus on?

Accepted Answer

A)   Effectiveness MIS metrics
B)   Efficiency MIS metrics
C)   Endurance MIS metrics
D)   Product sales metrics

Question 17

The proportion of the market that a firm captures is called market share.

Accepted Answer

A) True 
 B)False

Question 18

Efficiency MIS metrics include throughput,speed,and availability.

Accepted Answer

A) True 
 B)False

Question 19

What is the difference between customer-facing processes and business-facing processes?

Accepted Answer

A)   Business-facing processes are front-office processes,customer-facing processes are back-office processes.
B)   Customer-facing processes are front-office processes,business-facing processes are back-office processes.
C)   Customer-facing processes are back-office processes,and industry-specific customer-facing processes are back-office processes.
D)   Customer-facing processes are back-office processes,and industry-specific customer-facing processes are front-office processes.

Question 20

A business process model and notation (BPMN)activity is a task in a business process.

Accepted Answer

A) True 
 B)False

Exam 2: Decisions Processes: Value Driven Business

What types of metrics measure customer satisfaction?

Correct AnswerverifiedShow Answer

Which of the following are examples of static processes?

Correct AnswerverifiedShow Answer

What can a manager use a model to do?

Correct AnswerverifiedShow Answer

Effectiveness MIS metrics include throughput,transaction speed,and system availability.

Correct AnswerverifiedShow Answer

What is the science of fact-based decision making?

Correct AnswerverifiedShow Answer

Which of the below represents business processes you would find in the human resources department?

Correct AnswerverifiedShow Answer

Online transaction processing (OLTP) and online analytical processing (OLAP) are similar MIS strategies used to help with business decision making.What is the primary difference between OLTP and OLAP?

Correct AnswerverifiedShow Answer

A common mistake that many managers tend to make is focusing on only one type of metrics because they are easier to measure.Which type of metrics do they focus on?

Correct AnswerverifiedShow Answer

Fuzzy logic is the process within a genetic algorithm of randomly trying combinations and evaluating the success (or failure)of the outcome.

Correct AnswerverifiedShow Answer

Efficiency MIS metrics include throughput,speed,and availability.

Correct AnswerverifiedShow Answer

What is the difference between customer-facing processes and business-facing processes?

Correct AnswerverifiedShow Answer

A business process model and notation (BPMN)activity is a task in a business process.

Correct AnswerverifiedShow Answer

The proportion of the market that a firm captures is called market share.

Correct AnswerverifiedShow Answer

What is a computer-simulated environment that can be a simulation of the real world or an imaginary world?

Correct AnswerverifiedShow Answer

What is a common tool that is used to support visualizations and tracks KPIs and CSFs by compiling information from multiple sources?

Correct AnswerverifiedShow Answer

Which of the below is offered by a digital dashboard?

Correct AnswerverifiedShow Answer

MIS support systems rely on models for computational and analytical routines that mathematically express relationships among variables.

Correct AnswerverifiedShow Answer

Unstructured decisions occur in situations in which no procedures or rules exist to guide decision makers towards the correct choice.

Correct AnswerverifiedShow Answer

Augmented reality is the viewing of the physical world with computer-generated layers of information added to it.

Correct AnswerverifiedShow Answer

What is the analysis and redesign of workflow within and between enterprises?

Correct AnswerverifiedShow Answer

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