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Managing consumer trust is not a challenge for ebusinesses participants as the Internet has numerous security technologies in place to completely protect consumers and their online transactions.

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Pay-per-call generates revenue each time a user clicks on a link to a retailer's website.

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What is the World Wide Web Consortium?


A) Delivers everything from animation to graphics and music to movies.
B) An international community that develops open standards to ensure the long-term growth of the Web.
C) A nonprofit organization that has assumed the responsibility for Internet Protocol (IP) address space allocation,protocol parameter assignment,and domain name system management.
D) The Internet protocol Web browsers use to request and display Web pages using universal resource locators.

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What are agents,software,or businesses that provide a trading infrastructure to bring buyers and sellers together?


A) Intermediaries
B) Disintermediation
C) Re-intermediation
D) Cybermediation

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Ebusiness was characterized by few companies or users posting content for the masses.What characterizes Business 2.0?


A) A select few posting content for high level executives only
B) The masses posting content for a select few
C) The masses posting content for the masses
D) A select few posting specific content for the masses

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What is the ebusiness model which applies to customers offering goods and services to each other over the Internet?


A) C2C
B) C2B
C) B2B
D) B2C

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Both individuals and organizations have embraced ebusiness to do which of the following?


A) Enhance productivity
B) Maximize convenience
C) Improve communication
D) All of these choices

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Which ebusiness tool plays a crucial role in getting site visitors to view more than just the home page by providing clear navigation choices?


A) URL
B) CMS
C) Open system
D) Open source

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Which of the following is a challenge facing an ebusiness?


A) Improving information content
B) Increasing convenience
C) Decreasing costs
D) Managing consumer trust

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Which of the following is not included in the top five companies that are expecting future growth to be generated from new investments?


A) Johnson & Johnson
B) Sears
C) Dell
D) None of these choices

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Which of the following terms could you use synonymously when referring to the Web?


A) Network,paradigm shift
B) URL,domain name
C) HTML,Internet
D) Web browser,blog

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The Innovator's Dilemma,a book by Clayton Christensen,discusses how established companies can take advantage of disruptive technologies without hindering existing relationships with customers,partners,and stakeholders.

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What is an online journal that allows users to post their own opinions,comments,graphics,and video?


A) Web masters
B) Folksonomy
C) Disintermediation
D) A Blog or Web log

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What is a locally stored URL,or the address of a file or Internet page saved as a shortcut?


A) Website bookmark
B) Social tag
C) Folksonomy
D) Taxonomy

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What is a magazine published only in electronic form on a computer network?


A) Selfie
B) Selfzine
C) Wiki
D) Ezine

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When evaluating the business value of disintermediation the more ____________ that are cut from the distribution chain,the lower the product price.


A) technology
B) customers
C) data streams
D) intermediaries

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Compare disruptive and sustaining technologies,and explain how the Internet and WWW caused business disruption.

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Disruptive technologies offer a new way ...

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What is one simplification that has occurred with Business 2.0?


A) By helping online users create anonymity
B) By limiting the sharing capabilities of devices
C) By improving access to information
D) By communicating via email

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eBay buyers voluntarily comment to other users and sellers on the quality of service,promptness of shipping,and their general satisfaction with the product.This is one of the most popular examples of user-generated content and is called ____________.


A) Reputation system
B) Knowledge system
C) Explicit system
D) User-generated sales cycle

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Ecommerce is the buying and selling of goods and services over the Internet.Ecommerce refers only to online transactions.

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