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What refers to the creation of new kinds of intermediaries that simply could not have existed before the advent of ebusiness,including comparison-shopping sites such as Froogle and bank account aggregation services such as Citibank?


A) Intermediaries
B) Disintermediation
C) Re-intermediation
D) Cybermediation

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Which of the following identifies Business 2.0 communication and collaboration tools?


A) Microblogs,Tweets,RSS
B) API,RSS,tacit knowledge
C) Blogs,wikis,mashup
D) Tags,Web logs,RSS

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A knowledge management system (KMS)supports the capturing,organization,and dissemination of knowledge (i.e.,know-how)throughout an organization.KMS can distribute an organization's knowledge base by interconnecting people and digitally gathering their expertise.

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Which of the following began as an essential emergency military communications system operated by the U.S.Department of Defense (DARPA) ?


A) Internet
B) Ecommerce
C) Ebusiness
D) WWW

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Which social media site works by allowing content to find the users,instead of the users having to search for the content?


A) MySpace
B) Facebook
C) Google
D) StumbleUpon

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A hashtag is a keyword or phrase used to identify a topic and is preceded by a hash or pound sign (#).For example,the hashtag #sandiegofire helped coordinate emergency responses to a fire.

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A universal resource locator (URL)identifies a URL address and in the previous example,apple.com is the domain name.

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A videoconference allows people at two or more locations to interact via two-way video and audio transmissions simultaneously as well as share documents,data,computer displays,and whiteboards.Point-to-point videoconferences connect two people,and multipoint conferences connect more than two people at multiple locations.

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A selfie is a self-photograph placed on a social media website.

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Which of the following represents the categories for ebusiness models?


A) Email,instant messaging,podcasting,content management systems,and video and Web conferencing
B) Content providers,infomediaries,online marketplaces,portals,service providers,transaction brokers
C) B2B,B2C,C2C,C2B
D) Advertising fees,license fees,subscription fees,transaction fees,value-added services fees
The categories for ebusiness models include B2B,B2C,C2C,and C2B.

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What is a selfie?


A) A self-photograph placed on a social media website
B) The practice of sending brief posts to a personal blog
C) A Web format used to publish frequently updated works
D) A magazine published only in electronic form on a computer network

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Which of the following is an ebusiness marketing technique?


A) Cookies
B) Pop-up ad
C) Banner ad
D) All of these choices

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What describes how products in a network increase in value to users as the number of users increase?


A) Network effect
B) RSS
C) Mashup editor
D) Mcommerce

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Hypertext markup language (HTML)links documents,allowing users to move from one to another simply by clicking on a hot spot or link.

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Which of the following is one of the largest wikis on the Web and one of the 10 most popular Web destinations?


A) Google
B) eBay
C) Wikipedia
D) Yahoo

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Which of the following is not an example of explicit knowledge?


A) Patent
B) Trademark
C) Employee opinion
D) Marketing research

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What is any proprietary software licensed under exclusive legal right of the copyright holder?


A) Closed source
B) Open source
C) Code source
D) Network source

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Open source and sharing are both advantages and disadvantages of Business 2.0.

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What is the ability of an organization to tailor its products or services to the customers' specifications?


A) Personalization
B) Long tail
C) Mass customization
D) Information reach

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What are websites that rely on user participation and user-contributed content,such as Facebook,LinkedIn,and YouTube?


A) Synchronous communication
B) Social media
C) Social networking
D) Asynchronous communication

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