Question 1

To develop the Chevy Volt, General Motors had to determine how many engineers and designers it needed to ensure that such a complex product was ready for a December 2010 U.S. launch. According to the text, this is an example of GM's

Accepted Answer

A)   Demand forecasts.
B)   Internal labor supply.
C)   External labor supply.
D)   Job analysis.
E)   Job specifications.

Question 2

Training that provides employees with the skills and perspectives they need to collaborate with others is known as

Accepted Answer

A)   Orientation training.
B)   Team training.
C)   Group training.
D)   Diversity training.
E)   Needs training.

Question 3

The termination interview

Accepted Answer

A)   Is usually easier than a selection interview since both participants know each other.
B)   Should be conducted by the immediate superior.
C)   Should be conducted away from company premises for security purposes.
D)   Must not be put in writing in order to avoid a lawsuit.
E)   Should allow time for a lengthy question and answer period.

Question 4

Which of the following statements is TRUE regarding the scenario described here?

Accepted Answer

A)   Given the available information, the company is guilty of affirmative action.
B)   The company is not guilty of discrimination.
C)   Given the available information, the company is guilty of adverse impact.
D)   The company is acting in a completely legal manner.
E)   The WARN Act is being violated.

Question 5

In statement 2, which of the following laws is the organization most likely violating?

Accepted Answer

A)   The Americans with Disabilities Act.
B)   The Pregnancy Discrimination Act.
C)   The Family and Medical Leave Act.
D)   The Fair Labor Standards Act.
E)   The Equal Pay Act.

Question 6

A test that measures a range of intellectual abilities, including verbal comprehension (vocabulary and reading)  and numerical aptitude (mathematical calculations) , is a(n)

Accepted Answer

A)   Personality test.
B)   Interest inventory test.
C)   Cognitive ability test.
D)   Mechanical dexterity test.
E)   Job analysis.

Question 7

Adverse impact refers to the disproportionately negative effect

Accepted Answer

A)   Of disciplining a troublesome employee.
B)   Of firing an employee without cause.
C)   Of an employment practice upon a protected group.
D)   On workers forced to work with chemical abusers.
E)   Of being forced to hire based on quotas.

Question 8

__________ is a process in which objectives set by a subordinate and a supervisor must be reached within a given time period.

Accepted Answer

A)   TMQ
B)   MBO
C)   JIT
D)   ACT
E)   BARS

Question 9

A significant advantage associated with external recruiting is that it

Accepted Answer

A)   Brings in "new blood" to inspire innovation.
B)   Is the most cost-effective method.
C)   Limits the applicant pool, easing selection decisions.
D)   It motivates current employees.
E)   Draws more ethical people to the company.

Question 10

The majority of companies perform drug testing on all applicants.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is an appropriate guideline to follow when conducting performance appraisals with an underperforming employee?

Accepted Answer

A)   For legal reasons, avoid documenting the process.
B)   Summarize the employee's performance with generalizations.
C)   Describe specific expectations and standards.
D)   Avoid getting into discussion of solutions to any problems.
E)   Do not be concerned if employees react by being extremely upset or violent.

Question 12

The human resources planning process has three stages:

Accepted Answer

A)   Planning, executing, and delivering.
B)   Hiring, training, and firing.
C)   Planning, programming, and evaluating.
D)   Planning, delivering, and evaluating.
E)   Recruiting, screening, and hiring.

Question 13

An assessment center is a testing area for lower-level employees used to examine work abilities like, for example, finger dexterity and proper lifting.

Accepted Answer

A) True 
 B)False

Question 14

The most common type of incentive plan, which compares a worker's performance against an objective standard with pay determined by his or her own performance, is known as

Accepted Answer

A)   A profit-sharing plan.
B)   A stock plan.
C)   A gainsharing plan.
D)   An individual plan.
E)   A particularized plan.

Question 15

Outplacement is

Accepted Answer

A)   Recruiting from external sources.
B)   Hiring from external applicants.
C)   Illegal under the WARN Act of 1989.
D)   Dismissing people from the company.
E)   Helping displaced workers find other employment.

Question 16

Training is the term used for teaching managers and professional employees broader skills needed for their present and future jobs.

Accepted Answer

A) True 
 B)False

Question 17

Federal law requires employers to follow the comparable worth doctrine.

Accepted Answer

A) True 
 B)False

Question 18

The process of helping people who have been dismissed from the company to gain employment elsewhere is known as

Accepted Answer

A)   Exit interviewing.
B)   Outplacement.
C)   Employment at will.
D)   Content validity.
E)   Downsizing.

Question 19

When the HR department implemented activities such as recruitment and pay system revisions, which stage of the HR planning process were they in?

Accepted Answer

A)   Implementation.
B)   Execution.
C)   Delivery.
D)   Effecting.
E)   Programming.

Question 20

Firms can create a competitive advantage when human resources are

Accepted Answer

A)   Valuable.
B)   Rare.
C)   Inimitable.
D)   Organized.
E)   All of these.

Exam 10: Human Resources Management

When the HR department implemented activities such as recruitment and pay system revisions, which stage of the HR planning process were they in?

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The most common type of incentive plan, which compares a worker's performance against an objective standard with pay determined by his or her own performance, is known as

Correct AnswerverifiedShow Answer

Outplacement is

Correct AnswerverifiedShow Answer

The process of helping people who have been dismissed from the company to gain employment elsewhere is known as

Correct AnswerverifiedShow Answer

Federal law requires employers to follow the comparable worth doctrine.

Correct AnswerverifiedShow Answer

A significant advantage associated with external recruiting is that it

Correct AnswerverifiedShow Answer

A test that measures a range of intellectual abilities, including verbal comprehension (vocabulary and reading) and numerical aptitude (mathematical calculations) , is a(n)

Correct AnswerverifiedShow Answer

Training is the term used for teaching managers and professional employees broader skills needed for their present and future jobs.

Correct AnswerverifiedShow Answer

Firms can create a competitive advantage when human resources are

Correct AnswerverifiedShow Answer

The termination interview

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The majority of companies perform drug testing on all applicants.

Correct AnswerverifiedShow Answer

Training that provides employees with the skills and perspectives they need to collaborate with others is known as

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In statement 2, which of the following laws is the organization most likely violating?

Correct AnswerverifiedShow Answer

To develop the Chevy Volt, General Motors had to determine how many engineers and designers it needed to ensure that such a complex product was ready for a December 2010 U.S. launch. According to the text, this is an example of GM's

Correct AnswerverifiedShow Answer

Adverse impact refers to the disproportionately negative effect

Correct AnswerverifiedShow Answer

Which of the following statements is TRUE regarding the scenario described here?

Correct AnswerverifiedShow Answer

Which of the following is an appropriate guideline to follow when conducting performance appraisals with an underperforming employee?

Correct AnswerverifiedShow Answer

The human resources planning process has three stages:

Correct AnswerverifiedShow Answer

An assessment center is a testing area for lower-level employees used to examine work abilities like, for example, finger dexterity and proper lifting.

Correct AnswerverifiedShow Answer

__________ is a process in which objectives set by a subordinate and a supervisor must be reached within a given time period.

Correct AnswerverifiedShow Answer

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