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Exam 12: Management Support Systems

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Question 21

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In the context of the features of a decision support system (DSS) ,_____ analysis enables you to apply different variables in decision making.

A) what-if
B) data 
C) sensitivity
D) exception reporting 

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Question 22

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Identify a true statement about unstructured decisions.

A) They are heavily influenced by the decision maker's intuitions.
B) They involve programmable tasks.
C) They have a standard operating procedure.
D) They are well supported by information technology.

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Question 23

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A(n) _____ system uses spatial and nonspatial data and specialized techniques for storing coordinates of networks of lines (roads,rivers,streets) and reporting zones (zip codes,cities,counties,states) .

Groupware is software that helps a group of decision makers work with the same application,provided they work in the same location.

List the major components of a decision support system (DSS).

A(n) _____ system is a branch of decision support systems (DSSs) that gives managers easy access to internal and external data and typically includes drill-down features and a digital dashboard for examining and analyzing information.

Real-time computer conferencing used in electronic meeting systems includes video capability.

Groupware is intended mainly for _____.

Identify a disadvantage of group support systems (GSSs) .

Provide an example of the type of activities that take place during the intelligence phase of the decision-making process.

Identify a true statement about a Web-based group support system (GSS) .

Semistructured decisions are often used in _____.

List any four benefits of a decision support system (DSS)as outlined by Peter G.Keen.

In the context of executive information systems (EISs) ,_____ allows managers to flag data that is unusual or out of normal boundaries.

What tasks do managers perform using an executive information system (EIS)?

Which module of an executive information system (EIS) is used by developers to configure data mapping and screen sequencing?

Which system performs tasks similar to a database management system (DBMS) ?

In the decision support system (DSS) environment,a _____ is responsible for supplying information on what a model does,what data inputs it accepts,how the model's output should be interpreted,and what assumptions go into creating and using the model.

Discuss the advantages of a group support system (GSS).

Briefly describe the choice phase of the decision-making process.