A) increase in waiting time
B) less excess inventory
C) increased frequency of quality inspections
D) employing more quality control personnel
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A) the improvement of business operations
B) the introduction of product and process innovations
C) the improvement of business models
D) the implementation of creative thinking
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A) muri
B) mura
C) muda
D) kaizen
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A) level schedules
B) frozen windows
C) underuse of capacity
D) uneven production quantities
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A) Workflow is the sequence of connected steps or operations necessary to complete a task.
B) Dependence is the idea that adjustments to one element in the workflow have no implications for other elements.
C) Independence with regard to workflow is the idea that an element in the workflow is not subject to government regulation.
D) Throughput is a measure of speed applied to processes in the service industry.
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A) Shipping numerous small quantities of products is less cost-effective over long distances.
B) Communication is not as important as it is replaced by Kanban.
C) JIT can increase the number of suppliers.
D) JIT can decrease the quality of goods supplied.
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A) greater frequency of quality inspections
B) vendor-managed inventory
C) increased amount of rework
D) increased quantity of scrapped materials
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A) sort,sweep,sustain,standardize,straighten
B) sort,straighten,sweep,sustain,standardize
C) straighten,sort,sweep,sustain,standardize
D) sort,straighten,shine,standardize,sustain
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A) making right turns only when driving trucks
B) making multiple drop-offs
C) using full truckloads in transportation
D) avoiding of water transport
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A) reduce production costs
B) level out the workload
C) prevent errors before they occur
D) identify the weakest link in the production chain
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A) fewer suppliers
B) increase in number of employees
C) reduced sustainability
D) increase in cash flows
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A) eliminating disruptions
B) keeping the system flexible
C) eliminating waste
D) improving sustainability
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A) the extent to which the service delivery system can be standardized
B) the frequency at which services are delivered
C) the consistency of services that are delivered
D) the cost of services that are delivered
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A) include just-in-time (JIT) practices
B) is a philosophy of radical improvement
C) benefit all employees in an organization
D) are easy to implement in a global supply chain
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A) pull
B) push
C) assemble-in-anticipation-of-order
D) engineer-in-anticipation-of-order
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A) good planning is necessary
B) there is potential for sustainable operations
C) there is no need to maintain inventory
D) government regulation is minimized
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A) much more narrowly defined in relation to a process flow
B) particularly useful for processes showing a high degree of variation
C) a communication tool
D) a tool for reducing the carbon footprint
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A) is a solution to the physical separation of suppliers from the manufacturer
B) is particularly appropriate for areas with sparse populations
C) is one way to improve the quality of manufactured products
D) can lead to price increases
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A) mura-waste from the underutilization of workers
B) heijunka-the uneven levels of production resulting from poor management
C) muri-waste from producing products not truly required by society
D) poke yoke-design of product or service such that it is sustainable
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