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Unethical managerial behavior tends to be driven by such factors as


A) a lack of training in what is ethical and what is not.
B) overzealous or obsessive pursuit of personal gain, wealth, and other self interests; a company culture that puts the profitability and good business performance ahead of ethical behavior; and heavy pressures on company managers to meet or beat performance targets.
C) widespread managerial belief in the ethical relativism school of thinking.
D) widespread managerial belief in the ethical universalism school of thinking.
E) confusing differences between what is ethical behavior in one's personal life and what is ethically permissible in business.

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B

In July 2018, the Papa John's pizza chain decided to distance itself from John Schnatter, its founder and pitchman, after it was reported that he had used a racial slur in a comment about black people. Mr. Schnatter apologized and resigned as chairman. The company said Mr. Schnatter's image, a fixture on its marketing materials, would be removed as the "first of several key steps to rebuild trust from the inside-out." Papa John's suddenly faced the tricky task of disentangling itself from its founder and convincing its customers and investors to move on, and also began considering whether or not to rebrand itself. Papa John's strategy needs to be ethical because


A) of the dangers that Papa John's top management will become embarrassed if the company does not take action.
B) it is good business and in the best interest of shareholders.
C) everyone in the media is an ethics watchdog and somebody is sure to blow the whistle on the company's unethical behavior.
D) of the inevitable risks of being boycotted by customers of major corporate affiliates including Major League Baseball and the National Football League if an unethical strategy is used.
E) unethical strategies boost long-termism in corporate culture.

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The degree of cross-country variability in paying bribes and kickbacks to grease business transactions


A) violates ethical principles of right and wrong in all countries.
B) is ethically acceptable according to the principle of ethical universalism and ethically unacceptable according to the principle of ethical relativism.
C) is acceptable to immoral managers but not to amoral managers.
D) is one of the thorniest ethical problems that multinational companies face because paying bribes is normal and customary in some countries and ethically or legally forbidden in others.
E) is more acceptable in dealing with a company's suppliers than in dealing with a company's customers.

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The strength of the beliefs underlying the moral case for an ethical strategy relates to all EXCEPT which of the following?


A) It begins with managers who themselves have strong character (for example, who are honest, have integrity, and truly care about how they conduct a company's business) .
B) It starts with managers who walk the walk in displaying the company's stated values.
C) It involves managers with high ethical principles and standards who are advocates of a corporate code of ethics and strong ethics compliance and are genuinely committed.
D) It starts with managers who understand there is a big difference between adopting values statements superficially and truly accepting a company's actual strategy and business conduct.
E) It starts with managers that involve themselves in creating strategies based on risks and loss of reputation that implementing an unethical strategy can cost.

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How do good corporate citizens function?


A) They pursue discretionary activities that contribute to the betterment of society, especially in areas where government has chosen not to focus its efforts or has fallen short.
B) They are active participants in the political processes.
C) They identify up-and-coming managers who have a future in local- or state-level politics.
D) They create a democratic workplace where the voices of lower-level employees are heard through representation on the board of directors.
E) They seek to replace government functions with more efficient, market-driven solutions.

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Unilever is recognized on GlobeScan's Global Sustainability Survey for sustainable companies with a score 2.5 times higher than its closest competitor. Which practices and actions has Unilever deployed to implement its sustainability plan?

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Unilever's focus on sustainability isn't...

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The three dimensions of performance are often referred to in terms of the "three pillars" and include all of the following EXCEPT


A) a company's efforts to improve the lives of its internal and external stakeholders.
B) the various social initiatives that make up the CSR strategies.
C) a firm's ecological impact and environmental practices.
D) the economic impact (value and costs) that the company has on society.
E) a company's efforts to reduce research and development funding to boost profits.

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E

Notions of right and wrong, fair and unfair, moral and immoral, ethical and unethical


A) are governed mainly by religious views held in different geographic regions of the world.
B) are present in all societies, organizations, and individuals.
C) vary enormously from country to country across the world.
D) ultimately depend on the circumstances-nothing is really black or white when it comes to ethical standards.
E) ultimately depend on a person's own values and beliefs.

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Integrated social contracts theory DOES NOT apply


A) to those situations where most all societies-endowed with rationality and moral knowledge-have common moral agreement on what is wrong and thereby place limits on which actions and behaviors fall inside the boundaries of what is right, and which ones fall outside.
B) to commonly held views about what is morally right and wrong that constitute a "social contract" (contract with society) that is binding on all individuals, groups, organizations, and businesses in terms of establishing the line between ethical and unethical behaviors.
C) to principles or norms that provide some "moral free space" for the people in a particular country (or local culture or even a company) to make specific interpretations of how certain actions may or may not be permissible within the bounds defined by universal ethical principles.
D) to the principle that universal ethical norms take precedence over local ethical norms.
E) to the slippery slope of ethical relativism.

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Triple-bottom-line (TBL) reporting is emerging as an important way for companies to


A) conceal their initiatives and accomplishments in the areas of diversity, environment, community, and ethics to increase profitability.
B) make the results of their CSR strategies apparent to stakeholders and for stakeholders to hold companies accountable for their impact on society.
C) minimize transparency and facilitate benchmarking CSR efforts across firms and industries.
D) minimize the use of standard reporting frameworks and metrics.
E) attract profit-oriented investors.

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According to the ethical relativism school of thinking,


A) there can be no one-size-fits-all template (set of authentic ethical norms) against which to gauge the conduct of company personnel, due to cross-cultural differences in ethical standards.
B) a company should have a different set of ethical standards for each country in which it operates.
C) only respected religious experts can provide companies with a higher order moral compass.
D) the best source of ethical standards in each country where the company operates is that country's adopted Code of Required Ethical Conduct.
E) since there can be no one-size-fits-all set of authentic ethical norms, it is appropriate for each company to hold company personnel to observing the company's code of ethical conduct.

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According to the school of ethical universalism


A) concepts of what constitute ethical behavior and unethical behavior are dictated by subjectively provable moral principles but not by objectively provable moral principles.
B) concepts of right and wrong are universal within countries/societies but not across countries or cultures.
C) concepts of what is ethical and what is unethical are socially determined, leaving room for variation from country to country or circumstance to circumstance.
D) to the extent there is common moral agreement about right and wrong actions and behaviors across multiple cultures and countries, there exists a set of universal ethical standards to which all societies and all individuals can be held accountable.
E) all societies and countries are obligated to apply universally defined ethical principles of right and wrong as set forth by a global body that formulates the Code of Ethical Behavior for the world.

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PepsiCo's Global Code of Conduct plays a pivotal role in ensuring that PepsiCo's employees, managers, and directors around the world are complying with the company's high ethical standards. Which of the three schools of thought are reflected in PepsiCo's Global Code of Conduct? Please explain your answer.

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PepsiCo's Global Code of Conduct primari...

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PepsiCo's Global Code of Conduct provides specific guidance concerning how to make decisions, how to treat others, and how to conduct business globally, organized around four key operating principles


A) respect in the workplace, ethics in business activities, dealing with situations that call for bribery, and integrity in the marketplace.
B) integrity in the marketplace, ethics in business activities, global compliance, and whistleblowing.
C) whistleblowing, global compliance, integrity in the marketplace, and responsibility to shareholders.
D) global compliance, dealing with situations that call for bribery, integrity in the marketplace, and responsibility to shareholders.
E) respect in the workplace, integrity in the marketplace, ethics in business activities, and responsibility to shareholders.

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Imagine you were asked to work for a residential construction company. How would you build a moral case for this company to engage in corporate social responsibility and environmentally sustainable business practices?


A) Socially responsible actions and sustainable business practices can lower the construction firm's costs and enhance employee recruiting and workforce retention.
B) Opportunities for revenue enhancement may also come from CSR and environmental sustainability strategies by the construction firm.
C) Well-conceived CSR strategies and sustainable business practices are in the best long-term interest of the owners of the construction firm.
D) Like any business, the construction firm must engage in practices that reflect ordinary decency and civic-mindedness, and contribute to society's well-being.
E) If the construction firm makes a strong commitment to socially responsible behavior, doing so will reduce the risk of reputation-damaging incidents.

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Ethical principles as they apply to the conduct of personnel and business decisions


A) deal chiefly with standards a company has about what is right and wrong insofar as the conduct of its business is concerned and about what behaviors are expected of company personnel.
B) deal chiefly with the behaviors that a company's board of directors expects of all company personnel in both their conduct on the job and off the job.
C) involve the rules a company's top management and board of directors make about "what is right" and "what is wrong."
D) deal primarily with the company's duty to comply with legal requirements and conform to ethical norms of society, in general.
E) are generally less stringent than the ethical principles for society at large because it is well understood that businesses should not be expected to operate any differently than what the law requires of them.

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A company that promotes carpooling among its employees, has cut its printer-paper usage in half, and has installed solar panels on its roof is an example of a corporate social responsibility action to


A) promote workforce diversity.
B) ensure the company operates honorably and ethically.
C) support philanthropy and participate in community service.
D) protect and sustain the environment.
E) enhance workplace amenities and employee well-being.

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How do ethical principles apply to businesses?


A) They chiefly deal with the actions and behaviors required to operate companies in a socially responsible manner.
B) They chiefly deal with the rules each company's top management and board of directors make about "what is right" and "what is wrong."
C) They are not materially different from ethical principles in general.
D) They are generally less stringent than the ethical principles for society at large.
E) They are generally more stringent than the ethical principles for society at large.

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What is the case for why business strategies should be ethical?

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There are two reasons why a company's strategy should be ethical: (1)because a strategy that is unethical is morally wrong and reflects badly on the character of the company and its personnel, and (2)because an ethical strategy can be good business and serve the self-interest of shareholders.

Which actions would Blair Kellison, CEO of Traditional Medicinals Inc., a California-based manufacturer of herbal medicines and teas, NOT typically consider in crafting his company's strategy of social responsibility?


A) actions to benefit Traditional Medicinals' shareholders such as raising the dividend or boosting the stock price
B) making charitable contributions, supporting community service endeavors by Traditional Medicinals' employees, and reaching out to make a difference in the lives of the disadvantaged
C) actions to ensure that Traditional Medicinals has an ethical strategy and operates honorably and ethically
D) actions that promote good stewardship (by protecting and enhancing) the environment
E) actions to enhance Traditional Medicinals' workforce diversity

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