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_____ provide(s) important guidelines for employees on how to act in different situations.


A) Leader-exchange theory
B) Small group communication
C) Interpersonal communication
D) Codes of ethics
E) Leader-follower congruence

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Gossip, manipulation, playing favorites, and taking credit for another's work are all examples commonly associated with


A) organizational politics
B) political skills
C) competitiveness
D) groupthink
E) ethical conflict

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What is not a necessity for strong ethical leaders to make good decisions?


A) Pertinent information
B) Courage
C) Experience making the right decisions
D) Knowledge
E) The ability to coerce subordinates

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The four categories of communication include all of the following except


A) reporting
B) small group communication
C) nonverbal communication
D) interpersonal communication
E) listening

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_____ are a primary influence on employee's ethical behavior because they are role models for the organizations' values.


A) Friends
B) Parents
C) Peers
D) Coworkers
E) Leaders

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Which of the following is not a characteristic of authentic leaders?


A) They negotiate for desired levels of performance.
B) They align employees behind a common vision.
C) They are passionate about the firm.
D) They are concerned with stakeholders' interests.
E) They display principle-centered power.

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Describe and differentiate between a compliance-based approach and an integrity-based approach to leadership. Which approach is preferred?Justify your response.

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​A compliance approach is more focusedup...

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Sherry's leadership style often creates a negative working climate because of the high standards she sets. Sherry is most likely a(n) _____ leader.


A) autocratic
B) democratic
C) pacesetting
D) empathetic
E) coercive

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_____ occurs when one or more group members feel pressured to conform to the group's decision even if they personally disagree.


A) Group polarization
B) Leader-follower congruence
C) Groupthink
D) Normative myopia
E) Conflict

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Apathetic leaders are not necessarily unethical.

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Many managers are reluctant to engage in this step of the RADAR model because they fear doing so will uncover questionable conduct that could put the firm in an unfavorable light.


A) Avoid
B) Recover
C) Answer
D) Detect
E) Recognize

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Former Sunbeam CEO Al Dunlap, known as "Chainsaw Al," had a reputation for aggressive tactics and cutting the workforce. He most likely had a competing style of management.

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Leaders having a(n) _____ conflict management style are highly assertive and not very cooperative.


A) accommodating
B) avoiding
C) collaborating
D) competing
E) compromising

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_____ leaders communicate a sense of mission, stimulate new ways of thinking, and enhance as well as generate new learning experiences.


A) Authentic
B) Democratic
C) Transformational
D) Transactional
E) Cooperative

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Which of the following types of leaders have a strong influence on coworker support and building an ethical culture through increasing employee commitment and fostering motivation?


A) Transformational leaders
B) Transactional leaders
C) Coercive leaders
D) Pacesetting leaders
E) Authoritative leaders

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_____ can be used to promote organizational goals and help rather than hinder other employees.


A) Office politics
B) Political skills
C) Ethical conflict
D) Democracy
E) Coercion

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Strong ethical leaders have a passion for all of the following except to


A) do the right thing.
B) be proactive
C) consider stakeholder interests
D) be role models for the organization and its employees.
E) satisfy shareholders before other stakeholder groups.

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Discuss the differences between the five styles of conflict management and provide an example for each conflict management style.

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A competing style of conflict management...

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Leaders having an accommodating conflict management style are


A) highly assertive and not very cooperative.
B) not effective because they avoid conflict at any costs - even if it leads to misconduct.
C) highly cooperative but non-assertive.
D) in between the assertiveness and cooperativeness dimensions.
E) cooperative and assertive.

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