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How do societal expectations affect corporations and their ethical initiatives? Give an example of a company that had to alter a product or service because of society's concerns about its health, moral, or social impacts.

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Students can use the entire chapter to d...

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The ability to influence the behavior of others by offering them something desirable is best described as


A) coercive power.
B) reward power.
C) expert power.
D) legitimate power.
E) referent power.

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Over the years, scholars have developed more than 100 definitions of culture. According to the text, all have the following common elements:


A) Culture is shared, relatively stable, and is formed over a long period of time.
B) Culture is unique, stable, and is formed over a long period of time.
C) Culture is shared, fluctuating, and is formed over a long period of time.
D) Culture is shared, stable, and is formed over a short period of time.
E) Culture is man-made, stable, and is formed over a short period of time.

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Expert power usually stems from


A) a superior's credibility with his or her subordinates.
B) the belief that a certain person has the right to exert influence and that certain others have an obligation to accept it.
C) a person's ability to influence the behavior of others by offering them something desirable.
D) a person's ability to penalize the actions or behavior of another.
E) a person's perceptions that his or her goals or objectives are similar to another's.

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_____ bring together the functional expertise of employees from several different areas of the organization on a single project.


A) Quality circles
B) Informal groups
C) Teams
D) Work groups
E) Committees

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_____ are satisfied by social and interpersonal relationships, and _____ are satisfied by creative or productive activities.


A) Growth needs; relatedness needs
B) Personal needs; group needs
C) Coercive needs; ethical needs
D) Relatedness needs; growth needs
E) Group needs; personal needs

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The exacting organizational culture is interested in


A) performance but has little concern for employees.
B) investors' impressions of profitability.
C) maintaining a strong corporate culture.
D) employees and performance.
E) employees' impressions.

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_______ includes shared values, norms, and artifacts that influence employees and determine behavior.


A) Corporate compliance
B) Promotions, programs, management
C) Organizational culture
D) Ethical culture
E) Apathetic culture

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A high concern for people but minimal concern for performance can best describe the _____ culture.


A) caring
B) apathetic
C) exacting
D) shareholder
E) employee

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Individuals, often from the same department, who have a common interest but not an explicit organizational structure are known as


A) quality circles.
B) informal groups.
C) teams.
D) work groups.
E) committees.

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In the past 50 years, scholars developed and attempted to measure at least 164 distinct definitions of culture with recent reviews indicating that the number of definitions has been increasing. While these definitions of culture vary greatly, they share common elements. Which of these is NOT one of them?


A) Culture is shared among individuals belonging to a group or organization.
B) Culture is formed over a relatively short period of time.
C) Culture is shared among individuals belonging to a society.
D) Culture is relatively stable.
E) Culture is formed over a relatively long period of time.

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The ____ rule explains variation in employee conduct through generalizing on the percentage of employees in any given organization who will seek to do right versus how many will be indifferent.


A) 10-30-40-20
B) 20-30-30-20
C) 40-10-10-40
D) 10-40-40-10
E) 80-20

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