Question 1

Define total quality management.

Accepted Answer

the use of quality p...

Question 2

What is the term for the entire sequence of procuring inputs, producing goods and services, and delivering goods and services to customers?

Accepted Answer

A)   material requirements planning
B)   inventory management
C)   supply chain
D)   enterprise resource planning

Question 3

The activities of operations managers are best described by which of the following?

Accepted Answer

A)   They face the challenge of combining people and other resources to produce high-quality products.
B)   They do not decide which products the company should produce but act on the decisions of upper management.
C)   They work closely with people in the marketing and production departments only.
D)   They control about one-quarter of a company's assets.

Question 4

Which of the following is an important scheduling tool for large projects that breaks the projects into a sequence of events and smaller tasks?

Accepted Answer

A)   the crucial task system
B)   the sequence of elements
C)   project sequencing
D)   the critical path method

Question 5

Mass production relies heavily standardization, mechanization, and which of the following?

Accepted Answer

A)   reliability
B)   efficiency
C)   specialization
D)   uniformity

Question 6

There are four important decisions that must be made during production planning. What are they?

Accepted Answer

the type of production process...

Question 7

What are the two key aspects of production control?

Accepted Answer

A)   inventory and raw material availability
B)   raw material availability and scheduling
C)   routing and inventory management
D)   routing and scheduling

Question 8

What is the first step in controlling production?

Accepted Answer

A)   routing
B)   finding suppliers
C)   production planning
D)   streamlining the production process

Question 9

Production converts inputs into outputs by changing the inputs in some way.

Accepted Answer

A) True 
 B)False

Question 10

A university hired a catering company to run its cafeteria rather than operating the facility itself. What does this purchase of services exemplify?

Accepted Answer

The answer of A university hired a catering company to...

Question 11

What is a production process in which the basic input is broken down into one or more outputs?

Accepted Answer

A)   process manufacturing
B)   continuous process
C)   intermittent process
D)   assembly process

Question 12

Products that require a continuous or repetitive production process use which of the following type of facility layout?

Accepted Answer

A)   continuous layout
B)   process layout
C)   fixed-position layout
D)   product layout

Question 13

A flexible manufacturing system is a production system that can be easily changed from continuous to repetitive to intermittent.

Accepted Answer

A) True 
 B)False

Question 14

The just-in-time system schedules arrival of inventory so that it can be used almost immediately and will not need to be stored on site.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is a list of components and the number of each needed for file cabinets to be produced by a manufacturing company?

Accepted Answer

A)   bill of lading
B)   bill of materials
C)   material plan
D)   finished product

Question 16

Process layout is almost always designed as a continuous, assembly-line layout.

Accepted Answer

A) True 
 B)False

Question 17

List the three most commonly used scheduling tools for complex production situations.

Accepted Answer

Gantt charts, the cr...

Question 18

The set of technical standards designed by the International Organization for Standardization to promote clean production processes to protect the environment is ISO 9000.

Accepted Answer

A) True 
 B)False

Question 19

When are Gantt charts most helpful?

Accepted Answer

A)   when production routes are long and complex
B)   when bottlenecks do not exist
C)   when task times are less than one hour
D)   when only a few tasks are involved

Question 20

Product layout is also called assembly-line layout.

Accepted Answer

A) True 
 B)False

Exam 15: Achieving World-class Operations Management

Product layout is also called assembly-line layout.

Correct AnswerverifiedShow Answer

Which of the following is an important scheduling tool for large projects that breaks the projects into a sequence of events and smaller tasks?

Correct AnswerverifiedShow Answer

The set of technical standards designed by the International Organization for Standardization to promote clean production processes to protect the environment is ISO 9000.

Correct AnswerverifiedShow Answer

What is a production process in which the basic input is broken down into one or more outputs?

Correct AnswerverifiedShow Answer

Which of the following is a list of components and the number of each needed for file cabinets to be produced by a manufacturing company?

Correct AnswerverifiedShow Answer

Define total quality management.

Correct Answerverifiedthe use of quality p...View AnswerShow Answer

List the three most commonly used scheduling tools for complex production situations.

Correct AnswerverifiedGantt charts, the cr...View AnswerShow Answer

There are four important decisions that must be made during production planning. What are they?

Correct Answerverifiedthe type of production process...View AnswerShow Answer

The just-in-time system schedules arrival of inventory so that it can be used almost immediately and will not need to be stored on site.

Correct AnswerverifiedShow Answer

Mass production relies heavily standardization, mechanization, and which of the following?

Correct AnswerverifiedShow Answer

Production converts inputs into outputs by changing the inputs in some way.

Correct AnswerverifiedShow Answer

Products that require a continuous or repetitive production process use which of the following type of facility layout?

Correct AnswerverifiedShow Answer

A flexible manufacturing system is a production system that can be easily changed from continuous to repetitive to intermittent.

Correct AnswerverifiedShow Answer

A university hired a catering company to run its cafeteria rather than operating the facility itself. What does this purchase of services exemplify?

Correct AnswerverifiedShow Answer

The activities of operations managers are best described by which of the following?

Correct AnswerverifiedShow Answer

What is the first step in controlling production?

Correct AnswerverifiedShow Answer

What are the two key aspects of production control?

Correct AnswerverifiedShow Answer

What is the term for the entire sequence of procuring inputs, producing goods and services, and delivering goods and services to customers?

Correct AnswerverifiedShow Answer

When are Gantt charts most helpful?

Correct AnswerverifiedShow Answer

Process layout is almost always designed as a continuous, assembly-line layout.

Correct AnswerverifiedShow Answer

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the use of quality p...
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Gantt charts, the cr...
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the type of production process...
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