Question 1

Minutes must be a comprehensive report of the meeting that was scheduled.

Accepted Answer

A) True 
 B)False

Question 2

Which document describes where the project stands at a specific point in time?

Accepted Answer

A)   progress reports
B)   status reports
C)   forecasts
D)   lessons-learned reports

Question 3

As the number of people involved in a project _____, the complexity of communications _____.

Accepted Answer

A)   increases, decreases
B)   decreases, increases
C)   increases, stays constant
D)   increases, increases

Question 4

Which document describes what the project team has accomplished during a certain period?

Accepted Answer

A)   progress reports
B)   status reports
C)   forecasts
D)   lessons-learned reports

Question 5

The outputs of the _____ process are communications management plan and project documents updates.

Accepted Answer

planning c...

Question 6

An example of push communication is _____.

Accepted Answer

A)   meetings
B)   video conferencing
C)   voice mails
D)   blogs

Question 7

In a project, communicating badly exponentially increases the possibility of making mistakes.

Accepted Answer

A) True 
 B)False

Question 8

Which process involves determining the information and communications needs of the stakeholders?

Accepted Answer

A)   strategic planning
B)   systems management
C)   identifying stakeholders
D)   planning communications

Question 9

Which question is typically addressed by a project forecast?

Accepted Answer

A)   How much more money will be needed to complete the project?
B)   Does the quality of output match our goals?
C)   Are our clients satisfied with the speed and quality of work on this project?
D)   How comfortable are employees with the software and technology being used on the project?

Question 10

Which is a guideline that project managers should follow when communicating with teams through e-mail?

Accepted Answer

A)   Always reply to all the people to whom the initial message was sent.
B)   If the entire message can fit in the subject line, put it there.
C)   Minimize the total number of e-mails by including as many subjects as possible in a single e-mail.
D)   Continue replying to e-mail messages without changing the subject line to maintain continuity.

Question 11

All meetings must have a(n) _____ and intended outcome.

Accepted Answer

The answer of  All meetings must have a(n) _____ and...

Question 12

_____ are normally provided as status reports or progress reports.

Accepted Answer

The answer of  _____ are normally provided as status reports...

Question 13

Good information technology project managers must have strong technical and communication skills.

Accepted Answer

A) True 
 B)False

Question 14

An example of pull communication is _____.

Accepted Answer

A)   meetings
B)   video conferencing
C)   voice mails
D)   blogs

Question 15

_____ communication happens when two or more people to exchange information via meetings, phone calls, or video conferencing.

Accepted Answer

The answer of  _____ communication happens when two or more...

Question 16

The formula to determine the number of communication channels is _____, where n is the number of people involved.

Accepted Answer

A)   n (n-1) /2
B)   n(n+1) /2
C)   n (n+1) /n(n-1) 
D)   n(n-1) /n(n+1)

Question 17

What is e-mail communication is most suited for?

Accepted Answer

A)   assessing commitment to a project
B)   building consensus among disputing parties
C)   mediating a conflict between multiple parties
D)   communicating simple information

Question 18

The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.

Accepted Answer

The answer of  The main goal of controlling communications is...

Question 19

Improving an organization's ability to communicate is an easy process.

Accepted Answer

A) True 
 B)False

Question 20

Project members should either have strong technical skills or soft skills.

Accepted Answer

A) True 
 B)False

Exam 10: Project Communications Management

Improving an organization's ability to communicate is an easy process.

Correct AnswerverifiedShow Answer

The main goal of controlling communications is to ensure the optimal flow of information throughout the entire _____.

Correct AnswerverifiedShow Answer

All meetings must have a(n) _____ and intended outcome.

Correct AnswerverifiedShow Answer

Which document describes where the project stands at a specific point in time?

Correct AnswerverifiedShow Answer

In a project, communicating badly exponentially increases the possibility of making mistakes.

Correct AnswerverifiedShow Answer

An example of pull communication is _____.

Correct AnswerverifiedShow Answer

Good information technology project managers must have strong technical and communication skills.

Correct AnswerverifiedShow Answer

An example of push communication is _____.

Correct AnswerverifiedShow Answer

What is e-mail communication is most suited for?

Correct AnswerverifiedShow Answer

Which question is typically addressed by a project forecast?

Correct AnswerverifiedShow Answer

Which is a guideline that project managers should follow when communicating with teams through e-mail?

Correct AnswerverifiedShow Answer

The formula to determine the number of communication channels is _____, where n is the number of people involved.

Correct AnswerverifiedShow Answer

The outputs of the _____ process are communications management plan and project documents updates.

Correct Answerverifiedplanning c...View AnswerShow Answer

Minutes must be a comprehensive report of the meeting that was scheduled.

Correct AnswerverifiedShow Answer

Project members should either have strong technical skills or soft skills.

Correct AnswerverifiedShow Answer

As the number of people involved in a project _____, the complexity of communications _____.

Correct AnswerverifiedShow Answer

Which process involves determining the information and communications needs of the stakeholders?

Correct AnswerverifiedShow Answer

_____ are normally provided as status reports or progress reports.

Correct AnswerverifiedShow Answer

Which document describes what the project team has accomplished during a certain period?

Correct AnswerverifiedShow Answer

_____ communication happens when two or more people to exchange information via meetings, phone calls, or video conferencing.

Correct AnswerverifiedShow Answer

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planning c...
View Answer

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As the number of people involved in a project _, the complexity of communications _.

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