Correct Answer
verified
True/False
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verified
Multiple Choice
A) We speak at nearly the same rate we are able to listen.
B) We can listen 4-6 times faster than an average person speaks.
C) We are able to speak 2 times faster than an average person can listen.
D) We are able to listen slightly faster than an average person speaks.
E) We can listen twice as fast as an average person speaks.
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Multiple Choice
A) supporting
B) advising
C) questioning
D) paraphrasing
E) analyzing
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verified
Multiple Choice
A) linear communication.
B) insensitive listening.
C) selective perception.
D) defensive behavior.
E) perception checking.
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verified
True/False
Correct Answer
verified
Essay
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Multiple Choice
A) advising.
B) judging.
C) analyzing.
D) supporting.
E) questioning.
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Essay
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True/False
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Multiple Choice
A) "You're confused because there are as many reasons to stay as there are to leave, right?"
B) "Which alternative sounds best to you?"
C) "When you're this confused, it's best to go with your heart."
D) "You do sound mixed up.Maybe you ought to hold off making a decision for a while."
E) "Tell me more.I think we can get to the bottom of this if we talk it out.I'm listening."
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Essay
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True/False
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True/False
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True/False
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Multiple Choice
A) only to be used when paraphrasing fails.
B) helpful when it is correct or accurate.
C) best when preceded by your analysis of a situation.
D) actually unhelpful at least as often as it is helpful.
E) less helpful than either supporting or judging response styles.
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Multiple Choice
A) you can help the problem-holder to sort out the problem.
B) you can suggest the solution that's best for your partner.
C) you can point out your partner's good ideas.
D) you can share your own experiences and ideas.
E) All of these answers are correct.
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Multiple Choice
A) paraphrasing
B) judging
C) supporting
D) advising
E) analyzing
Correct Answer
verified
True/False
Correct Answer
verified
True/False
Correct Answer
verified
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