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The original ideas about organizational design formulated by Fayol and Weber are now largely obsolete.

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Functional departmentalization groups jobs by ________.


A) tasks they perform
B) territories they serve
C) products or services they manufacture or produce
D) type of customer they serve

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Organizational learning can't take place without ________.


A) complete privacy for employees
B) a clear chain of command
C) a shared vision of the future
D) a stable structure or hierarchy

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Authority gives an individual the right to do this.


A) give orders
B) reprimand employees
C) command respect
D) obey orders

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A virtual organization is essentially ________ who come together for a particular project.


A) a group of employees from a single company
B) a group of free agents
C) a team of employees from different departments of a company
D) a group of top managers and CEOs

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The advantage of work specialization is that it tends to result in high employee motivation and high productivity.

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Global competition forces firms to ________.


A) become lean, fast, and flexible
B) build up enormous cash reserves
C) think locally
D) become more hierarchical

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When employees in a matrix structure finish a project, they go back to their functional department.

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Traditional organizational designs tend to be more mechanistic and include ________.


A) simple, complex, and divisional structures
B) simple, functional, and dysfunctional structures
C) functional, divisional, and vertical structures
D) simple, functional, and divisional structures

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In a short essay, list and explain three key elements in designing an organization's structure.

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(any three of the following)
Work specia...

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Which of the following are NOT basic elements of organizational structure?


A) work specialization, span of control
B) chain of command, line authority
C) centralization, decentralization
D) departmentalization, formalization

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Joan Woodward attempted to view organizational structure from a technological perspective.

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A strength of a functional structure is that it avoids duplication.

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Which term best describes an organic organization?


A) hierarchical
B) pyramid-shaped
C) flexible
D) fixed

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Organizational design requires a manager to ________.


A) organize groups within an organization
B) change the culture of an organization
C) change or develop the structure of an organization
D) change the logo of an organization

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State motor vehicle offices usually use this kind of departmentalization.


A) product
B) functional
C) customer
D) process

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An organic organization tends to be flexible and have few formal rules.

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Woodward concluded that mass production worked best with an organic organization structure.

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What is a weakness of a simple structure?


A) Duplication of activities and resources increases costs and reduces efficiency.
B) Functional specialists become insulated and have little understanding of what other units are doing.
C) Pursuit of functional goals can cause managers to lose sight of what is best for the overall organization.
D) Reliance on a single person is risky.

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Which word best characterizes a mechanistic organization?


A) hierarchical
B) collaborative
C) adaptable
D) informal

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