Question 1

Tammy Watson had surgery 3 weeks ago, and her charge was $7,200, which covers the procedure and 6 weeks of follow-up.What will her charge be for her visit today if the normal limited office visit is $110? She is an established patient.

Accepted Answer

No charge
Zero
0
Non...

Question 2

Funds paid out are called __________.

Accepted Answer

disburseme...

Question 3

Amy Moore pays $200 on her account, which had a previous balance of $652.What does she owe on the account?

Accepted Answer

$452
$652 ...

Question 4

Legal and appropriate procedures the medical assistant can use to try to locate patients with outstanding balances who move and leave no forwarding address include all of the following except:

Accepted Answer

A)  informing the patient's employers that money is owed to the physician
B)  calling the emergency contact listed on the patient information sheet
C)  calling references listed on patient registration cards
D)  asking neighbors for information about patients' new locations

Question 5

One of the most valuable tools for tracing skips is the Internet.

Accepted Answer

A) True 
 B)False

Question 6

When accounts are grouped together according to the length of time they have been open or held a balance, the process is called aging the accounts receivable.

Accepted Answer

A) True 
 B)False

Question 7

Patients who are unable to afford medical bills are sometimes said to be medically __________.

Accepted Answer

indigent
Patients un...

Question 8

Patients appreciate discussion of fees before a procedure is performed.

Accepted Answer

A) True 
 B)False

Question 9

The column in the pegboard system used to enter charges is the _____ column.

Accepted Answer

A)  credit
B)  debit
C)  adjustment
D)  balance

Question 10

When working under a managed care plan, physicians agree to:

Accepted Answer

A)  base fees on national trends
B)  charge fees that are based on local community averages
C)  accept fees that are predetermined by the plan
D)  set fees within certain ranges provided by the plan

Question 11

The guarantor is not always the patient.

Accepted Answer

A) True 
 B)False

Question 12

The slips attached to charts while the patient is in the office that are used for billing are called __________ forms.

Accepted Answer

encounter
Encounter forms are used by ph...

Question 13

Paula Bailey paid $50 on her balance of $450.If insurance pays $122 and Paula makes another $50 payment, what is her balance?

Accepted Answer

$228
$450 ...

Question 14

All payments that come to the office after an account has been placed with a collection agency must be accepted and added to the patient's account.

Accepted Answer

A) True 
 B)False

Question 15

Most medical offices accept which of the following forms of payment?

Accepted Answer

A)  Debit cards
B)  Credit cards
C)  Checks
D)  All of the above

Question 16

The medical assistant cannot sign a collection letter; the physician's name must be the signature at the bottom.

Accepted Answer

A) True 
 B)False

Question 17

The physician is the only person who should sign collection letters.

Accepted Answer

A) True 
 B)False

Question 18

If a patient tells the medical assistant that a close friend will pay his medical bills if he is unable to do so, the medical assistant must:

Accepted Answer

A)  orally verify this arrangement with the friend
B)  request that the patient give his friend power of attorney
C)  secure a written agreement from the friend
D)  meet with the friend in person

Question 19

Janeen has a previous balance of $157 for an office visit.She wants to pay her part of the bill, which is 20%.What should her insurance pay?

Accepted Answer

$125.60
20% of $157 ...

Question 20

Giving a patient an encounter form is not a billing procedure.

Accepted Answer

A) True 
 B)False

Exam 22: Professional Fees, Billing, and Collecting

Patients appreciate discussion of fees before a procedure is performed.

Correct AnswerverifiedShow Answer

Paula Bailey paid $50 on her balance of $450.If insurance pays $122 and Paula makes another $50 payment, what is her balance?

Correct Answerverified$228$450 ...View AnswerShow Answer

Janeen has a previous balance of $157 for an office visit.She wants to pay her part of the bill, which is 20%.What should her insurance pay?

Correct Answerverified$125.6020% of $157 ...View AnswerShow Answer

The medical assistant cannot sign a collection letter; the physician's name must be the signature at the bottom.

Correct AnswerverifiedShow Answer

The guarantor is not always the patient.

Correct AnswerverifiedShow Answer

If a patient tells the medical assistant that a close friend will pay his medical bills if he is unable to do so, the medical assistant must:

Correct AnswerverifiedShow Answer

Legal and appropriate procedures the medical assistant can use to try to locate patients with outstanding balances who move and leave no forwarding address include all of the following except:

Correct AnswerverifiedShow Answer

When working under a managed care plan, physicians agree to:

Correct AnswerverifiedShow Answer

The slips attached to charts while the patient is in the office that are used for billing are called __________ forms.

Correct AnswerverifiedencounterEncounter forms are used by ph...View AnswerShow Answer

Funds paid out are called __________.

Correct Answerverifieddisburseme...View AnswerShow Answer

The column in the pegboard system used to enter charges is the _____ column.

Correct AnswerverifiedShow Answer

Patients who are unable to afford medical bills are sometimes said to be medically __________.

Correct AnswerverifiedindigentPatients un...View AnswerShow Answer

The physician is the only person who should sign collection letters.

Correct AnswerverifiedShow Answer

When accounts are grouped together according to the length of time they have been open or held a balance, the process is called aging the accounts receivable.

Correct AnswerverifiedShow Answer

Most medical offices accept which of the following forms of payment?

Correct AnswerverifiedShow Answer

One of the most valuable tools for tracing skips is the Internet.

Correct AnswerverifiedShow Answer

All payments that come to the office after an account has been placed with a collection agency must be accepted and added to the patient's account.

Correct AnswerverifiedShow Answer

Tammy Watson had surgery 3 weeks ago, and her charge was $7,200, which covers the procedure and 6 weeks of follow-up.What will her charge be for her visit today if the normal limited office visit is $110? She is an established patient.

Correct AnswerverifiedNo chargeZero0Non...View AnswerShow Answer

Amy Moore pays $200 on her account, which had a previous balance of $652.What does she owe on the account?

Correct Answerverified$452$652 ...View AnswerShow Answer

Giving a patient an encounter form is not a billing procedure.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
$228
$450 ...
View Answer

Correct Answer
verified
$125.60
20% of $157 ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
encounter
Encounter forms are used by ph...
View Answer

Correct Answer
verified
disburseme...
View Answer

Correct Answer
verified

Correct Answer
verified
indigent
Patients un...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
No charge
Zero
0
Non...
View Answer

Correct Answer
verified
$452
$652 ...
View Answer

Correct Answer
verified