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Exam 7: Creating a Flexible Organization

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Question 81

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Dramatic Expressions Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers. Wanda is the CEO of the company. She feels that there is not enough specialization within the company and wants to organize the business in a different way. Wanda thinks that the company would be more effective if it were to switch to a new way of organization. For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on. Another issue that Wanda wants to resolve is that of delegation. She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do. There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it. -Refer to Dramatic Expressions. Wanda could best improve delegation by

A) increasing specialization.
B) explaining the purpose of each task.
C) investing the capital necessary for success.
D) changing each job station.
E) decreasing job specialization.

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Question 82

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Why would the decentralization of a firm result from delegation of authority?

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Question 83

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A committee created to investigate a major problem or pending decision is called a(n)

Carl Smith overheard that Joe Dunn was blowing the whistle on managers at XYZ Company and that a full story would appear in Sunday's paper. Carl quickly alerted the managers, who were able to stop the newspaper from printing the article. This is an example of managers'

Legal services and public affairs are ____ types of jobs, so they do not fit directly into the chain of command.

What is the informal organization? Where is it shown on the organization chart?

In an organization with a matrix structure, authority flows both

Dramatic Expressions Dramatic Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers. Wanda is the CEO of the company. She feels that there is not enough specialization within the company and wants to organize the business in a different way. Wanda thinks that the company would be more effective if it were to switch to a new way of organization. For example, there could be a manager in charge of the candles, a different manager in charge of the entertainment centers, and so on. Another issue that Wanda wants to resolve is that of delegation. She believes that if she could improve her delegating, employees would feel more empowered and want to go above and beyond what they are required to do. There are certain reasons that Wanda has a hard time delegating to others, but she is confident that the problem will be overcome if she works on it. -Refer to Dramatic Expressions. What would be an alternative to specialization if negative consequences were to develop at Dramatic Expressions?

Delegation consists of giving a subordinate all of the following except

Executives from several departments at Ford Motor Company were brought together more than a decade ago to discuss the advantages and disadvantages of acquiring Jaguar. This type of committee is known as a(n)

An organization chart reveals

The most appropriate, short-term committee to provide a recommendation for a health care benefit plan for a medium size corporation would be a task force.

A small restaurant with wait staff that reports to staff manager who reports to a floor manager who report to the restaurant manager is a clear example of a ____ organizational structure.

Another term used to refer to a formal organization's network of communication is grapevine.

When managers attempt to spread authority widely in the lower levels of an organization, they are attempting to centralize authority.

A(n) ____ has been appointed to investigate the pending merger of your company and the Tandy Corporation.

A firm may be departmentalized by function, product, location, or customer. Explain how each method groups jobs into units.

A firm organized on the basis of retail customers and wholesale customers utilizes the concept of departmentalization by

Ted Landry finds he has less and less energy to go to work each day. On average he misses two days a week. Ted may be suffering from boredom, which is one negative side effect of job

In a furniture factory, one worker cuts the wood according to the design, another glues the furniture together, and another stains and finishes the furniture. This is an example of