Question 1

A fact about job satisfaction is

Accepted Answer

A)   longevity does not correlate with job satisfaction.
B)   the U.S. leads the world in the provision of childcare.
C)   a lack of job satisfaction can create mental health problems.
D)   worker participation and improved QWL always boost productivity.

Question 2

Notification of employee monitoring constitutes consent on the part of the employee to be monitored.

Accepted Answer

A) True 
 B)False  False

Question 3

When employees at all occupational levels are asked to rank what is important to them, the order that put them in is:

Accepted Answer

A)   good pay; enough authority to carry out the work; sufficient help, support, and information; and interesting work.
B)   interesting work; sufficient help, support, and information to accomplish the job; enough authority to carry out the work; and good pay
C)   sufficient help, support, and information to accomplish the job; interesting work; enough authority to carry out the work,and good pay
D)   enough authority to carry out the work; good pay; interesting work; and sufficient help, support, and informationTo accomplish the job

Question 4

No set of assumptions about human nature is absolutely correct or incorrect, nor is there one perfectly right way to manage.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is true?

Accepted Answer

A)   a company is never permitted to test for legal drugs
B)   drugs can't harm employee performance
C)   business writers agree that drug testing is more cost effective than voluntary drug assistance programs
D)   media sensationalism and political posturing can get in the way of sensible answers to the drug problem

Question 6

One of the three chief sources for dissatisfaction in the workplace is

Accepted Answer

A)   lack of opportunities to be promoted faster.
B)   lack of opportunities to have a company vehicle.
C)   lack of opportunities to have one's own office.
D)   lack of opportunities to be one's own boss. D

Question 7

Which of the following is a true statement about the information gained from polygraph tests?

Accepted Answer

A)   The information the organization seeks does not have to be related to the job.
B)   The organization has used the polygraph as the easiest way to gather the information it wants.
C)   Test results should be made public.
D)   Not only should the organization have job-related grounds for using the polygraph, but these must be compelling enough to justify violating the individual's privacy and psychic freedom.

Question 8

Polygraph tests

Accepted Answer

A)   are extraordinarily accurate contrary to what the critics say.
B)   can produce false positives.
C)   cannot reveal with certainty whether a person is or is not telling the truth.
D)   are totally reliable because lying always triggers an involuntary response that truth telling does not. C

Question 9

The proper approach to promote safety is to change the "hidden culture" to

Accepted Answer

A)   pay employees more.
B)   be proactively oriented toward safety.
C)   hides injuries.
D)   refuse to talk openly about safety.

Question 10

The breaking up of jobs into smaller and smaller units, with each worker performing fewer tasks but repeating them thousands of times a day, has contributed to health problems in manufacturing.

Accepted Answer

A) True 
 B)False

Question 11

According to published statistics, each year in the United States nearly 100,000 workers are killed on the job.

Accepted Answer

A) True 
 B)False

Question 12

OSHA requires safeguards whether or not they are "feasible."

Accepted Answer

A) True 
 B)False

Question 13

A study published in the Journal of the American Medical Association showed that postal workers who tested positive for drug use in a pre-employment urine test were at least 50 percent more likely to be

Accepted Answer

A)   promoted.
B)   transferred.
C)   honored for community service.
D)   fired, injured, disciplined, or absent than those who tested negative.

Question 14

Any drug-testing program, assuming it is warranted, must be careful to respect the dignity and rights of the persons to be tested.

Accepted Answer

A) True 
 B)False

Question 15

The general proposition that a firm has a legitimate interest only in employee behavior that significantly influences work performance applies equally to off-the-job conduct.

Accepted Answer

A) True 
 B)False

Question 16

The most accurate statement about workplace safety is:

Accepted Answer

A)   workers are often unaware of the hazards they face on the job
B)   employees, not their employers, are responsible for creating a safe workplace
C)   in an average year, 150 workers are killed on the job
D)   according to experts, industrial accidents "just happen"

Question 17

Granting workers new responsibilities and respect can benefit the entire organization.

Accepted Answer

A) True 
 B)False

Question 18

The Hawthorne effect shows that

Accepted Answer

A)   quality control circles are important.
B)   middle managers are affected by the satisfaction and dissatisfaction of the workers they supervise.
C)   attention and recognition can enhance worker productivity and motivation.
D)   trade-offs have to be made between productivity and quality of work life.

Question 19

As a general rule, the burden is on an organization to establish the legitimacy of infringing on what would normally be considered the personal sphere of the individual.

Accepted Answer

A) True 
 B)False

Question 20

Out of these four, which one is the only correct statement concerning OSHA?

Accepted Answer

A)   Critics call OSHA a "toothless tiger".
B)   OSHA regulates the shifts people work.
C)   OSHA says few accidents are caused by sleep deprivation and fatigue.
D)   OSHA states the key to worker safety is improved engineering.

Exam 9: The Workplace 2: Todays Challenges

A fact about job satisfaction is

Correct AnswerverifiedShow Answer

Notification of employee monitoring constitutes consent on the part of the employee to be monitored.

Correct AnswerverifiedFalse

When employees at all occupational levels are asked to rank what is important to them, the order that put them in is:

Correct AnswerverifiedShow Answer

No set of assumptions about human nature is absolutely correct or incorrect, nor is there one perfectly right way to manage.

Correct AnswerverifiedShow Answer

Which of the following is true?

Correct AnswerverifiedShow Answer

One of the three chief sources for dissatisfaction in the workplace is

Correct AnswerverifiedD

Which of the following is a true statement about the information gained from polygraph tests?

Correct AnswerverifiedShow Answer

Polygraph tests

Correct AnswerverifiedC

The proper approach to promote safety is to change the "hidden culture" to

Correct AnswerverifiedShow Answer

The breaking up of jobs into smaller and smaller units, with each worker performing fewer tasks but repeating them thousands of times a day, has contributed to health problems in manufacturing.

Correct AnswerverifiedShow Answer

According to published statistics, each year in the United States nearly 100,000 workers are killed on the job.

Correct AnswerverifiedShow Answer

OSHA requires safeguards whether or not they are "feasible."

Correct AnswerverifiedShow Answer

A study published in the Journal of the American Medical Association showed that postal workers who tested positive for drug use in a pre-employment urine test were at least 50 percent more likely to be

Correct AnswerverifiedShow Answer

Any drug-testing program, assuming it is warranted, must be careful to respect the dignity and rights of the persons to be tested.

Correct AnswerverifiedShow Answer

The general proposition that a firm has a legitimate interest only in employee behavior that significantly influences work performance applies equally to off-the-job conduct.

Correct AnswerverifiedShow Answer

The most accurate statement about workplace safety is:

Correct AnswerverifiedShow Answer

Granting workers new responsibilities and respect can benefit the entire organization.

Correct AnswerverifiedShow Answer

The Hawthorne effect shows that

Correct AnswerverifiedShow Answer

As a general rule, the burden is on an organization to establish the legitimacy of infringing on what would normally be considered the personal sphere of the individual.

Correct AnswerverifiedShow Answer

Out of these four, which one is the only correct statement concerning OSHA?

Correct AnswerverifiedShow Answer

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False

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D

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C

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