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Electronic brainstorming is a more convenient process,but it generates fewer ideas than the traditional brainstorming process.

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Checking for consensus is an example of a task leadership role.

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Informal groups generally emerge at work on the basis of all of the following EXCEPT:


A) common interests.
B) organizational goals.
C) proximity.
D) friendships.

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When quick,decisive action is necessary,an individual approach is more effective than a group.

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Devil's advocates are guardians of clear and moral thinking and can help the group immeasurably by providing it with a stream of constructive criticism.

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A significant benefit of the informal organization is that it gives satisfaction and stability to work groups.

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The official task of a group is known as the _____.


A) social norm
B) hidden agenda
C) surface agenda
D) group consensus

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In an informal organization,workers may embrace a set of _____ different from those the organization expects of them.


A) attitudes
B) beliefs
C) sentiments
D) all of the above

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The alternative behavior that is in contrast to groupthink is _____.


A) devil's advocate
B) social loafing
C) polarization
D) commitment

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Adapting too quickly to change is a major problem with informal organizations.

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Informal organizations arise spontaneously as people associate with one another.

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Which of the following does NOT help in reaching a consensus?


A) Conducting a straw poll to identify where people stand
B) Asking members to withdraw controversial proposals
C) Moving dissenting members to a subgroup and not involving them
D) Expediting closing of discussion through use of a "go-round" or "fishbowl"

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Explain the concept of escalating commitment which is a possible weakness of a committee.

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Group members may persevere in advocatin...

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The properties of groups are the same as the properties of the individuals who make up the group.

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_____ means group members are alert to the perceived expectations and norms of the majority,and make conscious or unconscious efforts to adapt to them.


A) Consensus
B) Conformity
C) Polarization
D) Cohesiveness

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The informal organization is a desirable source of potential formal leaders.

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A committee is a specific type of group in which members who have been given the authority to handle the problem at hand meet one or more times to address and resolve it.

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The formal leader often engages in behaviors that help build and sustain the informal group's level of cohesiveness.

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Explain the role of facilitators in a group meeting.

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Facilitation is the process of helping a...

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Which of the following statements is true about power in an informal organization?


A) It is delegated by managers.
B) It strictly follows the official chain of command.
C) It is likely to come from superiors in the formal hierarchy than from peers.
D) It is usually more unstable than formal authority.

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