Question 1

The ________ generation of ERP was designed to address back-office business processes.

Accepted Answer

A)  1ˢᵗ
B)  2ⁿᵈ
C)  3ʳᵈ
D)  4ᵗʰ

Question 2

______________________ take a business process view of the overall organization to integrate the planning, management, and use of all of an organization's resources, employing a common software platform and database.

Accepted Answer

A)  Enterprise resource planning systems
B)  Customer relationship management system
C)  Supply chain management systems
D)  Financial Management Systems
E)  None of the above

Question 3

ERP ____________ systems have the capability to place automatic requests to buy products from suppliers in real time.

Accepted Answer

A)  AI
B)  ERP
C)  CRM
D)  SCM
E)  None of the above

Question 4

Which of the following activities does not occur within the order fulfillment process?

Accepted Answer

A)  The sales department receives a customer inquiry and issues a quotation indicating price and availability.
B)  The sales department forwards a sales order to the warehouse.
C)  The warehouse forwards a purchase requisition in order to buy goods from a vendor.
D)  The warehouse prepares the shipment and produces internal documentation.
E)  The accounting department issues an invoice to the customer.

Question 5

__________ reports include only information that falls outside certain threshold standards.

Accepted Answer

A)  Comparative
B)  Exception
C)  Key indicator
D)  Summary

Question 6

_________ integrate the planning, management and use of all resources of the organization.

Accepted Answer

A)  ERP systems
B)  Expert systems
C)  FAISs
D)  TPSs

Question 7

Explain how information systems for marketing and sales support an organization.

Accepted Answer

Information systems for marketing and sa...

Question 8

ERP systems are designed to break down ____________.

Accepted Answer

A)  expert systems
B)  FAISs
C)  information silos
D)  TPSs

Question 9

An organization has to own all of the information systems it uses.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following has not been identified as a reason for ERP implementation failure?

Accepted Answer

A)  Failure to include affected employees in planning
B)  The complexity of the planning
C)  Lack of documentation
D)  Insufficient training
E)  No change management processes

Question 11

When ERP systems are not appropriate in an organization, then that organization can use an enterprise application integration system.

Accepted Answer

A) True 
 B)False

Question 12

The biggest measure of IT success, however, is not whether GM's in-house IT function is better than that of outside vendors, but whether it's better than that of its competitors.

Accepted Answer

A) True 
 B)False

Question 13

A __________ report summarizes the performance of critical activities.

Accepted Answer

A)  comparative
B)  drill-down
C)  key indicator
D)  summary

Question 14

Drill down reports are produced at scheduled intervals.

Accepted Answer

A) True 
 B)False

Question 15

Enterprise resource planning systems take a(n) _____ view of the overall organization.

Accepted Answer

A)  User's
B)  Management
C)  Functional
D)  Business process
E)  Transactional

Question 16

Which of the following is false about ERP II systems?

Accepted Answer

A)  They utilize the Web.
B)  They include human resources processes.
C)  Functionality is delivered as e-business suites.
D)  They support internal- facing applications as well as external-facing applications.
E)  These ERP systems have no optional modules.

Question 17

Business transactions that are processed as they occur is an example of

Accepted Answer

A)  batch processing
B)  source data automation
C)  OLTP
D)  TPS
E)  ESS

Question 18

Which of the following is a benefit of ERP systems?

Accepted Answer

A)  Business process adaptation
B)  Complexity
C)  Cost
D)  Flexibility

Question 19

Ad hoc reports are run weekly.

Accepted Answer

A) True 
 B)False

Question 20

Batch processing is when the firm collects data from transactions __________, places them in groups, then prepares and processes the batches ___________.

Accepted Answer

A)  as they occur, as they occur
B)  as they occur, periodically
C)  periodically, as they occur
D)  periodically, periodically

Exam 10: Information Systems Within the Organization

When ERP systems are not appropriate in an organization, then that organization can use an enterprise application integration system.

Correct AnswerverifiedShow Answer

__________ reports include only information that falls outside certain threshold standards.

Correct AnswerverifiedShow Answer

Drill down reports are produced at scheduled intervals.

Correct AnswerverifiedShow Answer

The ________ generation of ERP was designed to address back-office business processes.

Correct AnswerverifiedShow Answer

Which of the following is a benefit of ERP systems?

Correct AnswerverifiedShow Answer

Enterprise resource planning systems take a(n) _____ view of the overall organization.

Correct AnswerverifiedShow Answer

Explain how information systems for marketing and sales support an organization.

Correct AnswerAnswered by ExamLex AIInformation systems for marketing and sa...View AnswerShow Answer

ERP ____________ systems have the capability to place automatic requests to buy products from suppliers in real time.

Correct AnswerverifiedShow Answer

An organization has to own all of the information systems it uses.

Correct AnswerverifiedShow Answer

A __________ report summarizes the performance of critical activities.

Correct AnswerverifiedShow Answer

Business transactions that are processed as they occur is an example of

Correct AnswerverifiedShow Answer

ERP systems are designed to break down ____________.

Correct AnswerverifiedShow Answer

______________________ take a business process view of the overall organization to integrate the planning, management, and use of all of an organization's resources, employing a common software platform and database.

Correct AnswerverifiedShow Answer

Batch processing is when the firm collects data from transactions __________, places them in groups, then prepares and processes the batches ___________.

Correct AnswerverifiedShow Answer

Which of the following activities does not occur within the order fulfillment process?

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Which of the following has not been identified as a reason for ERP implementation failure?

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Which of the following is false about ERP II systems?

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The biggest measure of IT success, however, is not whether GM's in-house IT function is better than that of outside vendors, but whether it's better than that of its competitors.

Correct AnswerverifiedShow Answer

_________ integrate the planning, management and use of all resources of the organization.

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Ad hoc reports are run weekly.

Correct AnswerverifiedShow Answer

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Answered by ExamLex AI
Information systems for marketing and sa...
View Answer

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Batch processing is when the firm collects data from transactions , places them in groups, then prepares and processes the batches _.

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