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A company considering outsourcing must realize that the solution can be only as good as the outsourcing firm that provides the service.

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  -Both of the businesses shown in the accompanying figure need ____________________ applications to handle their unique business requirements. -Both of the businesses shown in the accompanying figure need ____________________ applications to handle their unique business requirements.

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A(n) ____ is a firm that delivers a software application, or access to an application, by charging a usage or subscription fee.


A) ASP
B) OSP
C) ISP
D) USP

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____ is a model of software deployment where an application is hosted as a service provided to customers over the Internet.


A) Hardware as a Help
B) Software as a Service
C) Processing as a Product
D) Storage as a Solution

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Discuss at length the concerns and issues related to outsourcing.

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When a company decides to outsource IT f...

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Outsourcing a basic business process is often called ____.


A) RFO
B) TFO
C) BPO
D) TCO

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A firm that offers outsourcing solutions is called a ____ provider.


A) subscription
B) software
C) service
D) resource

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In ____________________ hosting, system operations are managed by an outside form, or host.

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An ASP provides more than a license to use the software; it rents an operational package to the customer. _________________________

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Contrast logical and physical design.

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A logical design defines what must take ...

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For desktop applications, software license terms and conditions usually can be modified.

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Net present value is a percentage rate that compares the total net benefits (the return) received from a project to the total costs (the investment) of the project. _________________________

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