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________ seeks the best people for key jobs throughout the organization, regardless of nationality.


A) A polycentric staffing policy
B) An ethnocentric staffing policy
C) A geocentric staffing policy
D) A uniform staffing policy

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When evaluating expatriates, home-country managers usually rely on


A) the manager's ability to develop cross-cultural awareness.
B) hard data such as market share.
C) the ability of the expatriate to work with local managers.
D) a set of subjective criteria such as interpersonal skills.

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B

What is the difference between an ethnocentric and a polycentric staffing approach?


A) An ethnocentric staffing approach alleviates cultural myopia, while a polycentric staffing approach can lead to cultural myopia.
B) An ethnocentric staffing approach may be more expensive compared to a polycentric staffing approach.
C) An ethnocentric staffing approach seeks host-country nationals for all key positions, while a polycentric staffing approach seeks the best people for key jobs regardless of nationality.
D) An ethnocentric staffing approach is now used in most international businesses, while the polycentric staffing approach is on the wane.

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________ makes it difficult to evaluate the performance of expatriate managers objectively.


A) Cultural relativism
B) Internal documentation
C) Unintentional bias
D) Others-orientation

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Which of the following is a concern of organized labor regarding multinational firms?


A) A company can counter a union's bargaining power with the power to move production to another country.
B) An international business will keep low-skilled tasks in its home country and farm out only highly skilled tasks to foreign plants.
C) An international business can attempt to import employment practices and contractual agreements from its host country.
D) A multinational company is more likely to receive government support in the case of hostile labor relations.

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Historically, most international businesses have been


A) more concerned with training than with management development.
B) focused on smoothly transitioning their home-country nationals back from foreign postings to home postings.
C) more concerned with management development than with training.
D) less focused on training their home-country nationals for foreign postings than with training home-country managers.

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A firm using a polycentric staffing policy will


A) be less likely to suffer from cultural myopia.
B) seek the best people for key jobs throughout the organization, regardless of nationality.
C) most likely follow an ethnocentric strategy.
D) be likely to have improved communication between host-country managers and parent-country managers.

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An expatriate manager is a citizen of one country who is working abroad in one of the firm's subsidiaries.

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Bringing managers together in one location for extended periods and rotating them through different jobs in several countries helps the firm build


A) an expatriate community.
B) a formal management network.
C) an inpatriate community.
D) an informal management network.

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D

Discuss the advantages and disadvantages of a polycentric approach to staffing.

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A polycentric staffing policy requires h...

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Practical training is


A) provided to foster an appreciation for the host country's culture.
B) aimed at helping expatriates improve their communication skills.
C) aimed at helping expatriate managers to build relationships in the host country.
D) aimed at helping the expatriate manager and family ease themselves into day-to-day life in the host country.

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Cultural myopia refers to a firm's failure to


A) adapt to certain ethnocentric cultures.
B) act confidently in host countries.
C) understand host-country cultural differences.
D) prevent gender discrimination within the firm.

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Which of the following statements is true regarding management development?


A) Historically, most international businesses have been more concerned with management development than with training.
B) Management development facilitates the creation of an informal network for sharing knowledge within the multinational enterprise.
C) Management development refers to specific training efforts to prepare home-country nationals for foreign postings.
D) Typically, management development programs use standard psychological tests to select managers for specific foreign postings.

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B

A ________ may be paid to ensure that the expatriate enjoys the same standard of living in the foreign location as at home.


A) housing allowance
B) hardship allowance
C) cost-of-living allowance
D) differential allowance

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What are the three types of staffing policies in international business? Briefly describe each one. Which is the most attractive approach and why?

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There are three types of staffing approa...

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A polycentric approach may be effective for firms pursuing


A) an international strategy.
B) a localization strategy.
C) a transnational strategy.
D) a global standardization strategy.

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Expatriate failure refers to a manager's failure to understand host-country cultural norms and values, leading to ineffective work.

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Cultural myopia refers to a firm's failure to understand host-country cultural differences that require different approaches to marketing and management.

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In the case of an ethnocentric approach, it is possible that managers may make decisions that are ethically suspect because they do not understand the culture in which they are managing.

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Discuss the concerns of organized labor.

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A principal concern of domestic unions a...

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