Question 1

List and describe some of the issues the Canadian workplace must address as it moves into the next decade. Provide examples to support your response.

Accepted Answer

Suggested answer:
- Economic Pressures
-...

Question 2

Workplace diversity occurs because organizations are becoming more homogeneous.

Accepted Answer

A) True 
 B)False

Question 3

Much of OB is relevant beyond the workplace.

Accepted Answer

A) True 
 B)False

Question 4

OB looks at three basic levels of inputs. The group level includes the following

Accepted Answer

A)  group structure, groups roles and values.
B)  organizational structure, roles and team responsibilities.
C)  organizational culture, team responsibilities and values.
D)  team responsibilities, group structure and groups roles.
E)  organizational structure and group structure.

Question 5

Managers improve productivity by developing effective employees and efficient work processes; this supports organizational

Accepted Answer

A)  ethics.
B)  diversity.
C)  citizenship behaviour.
D)  survival.
E)  motivation.

Question 6

Amongst the research methods in OB, which employs simulated and controlled settings?

Accepted Answer

A)  surveys
B)  meta-analyses
C)  field studies
D)  case studies
E)  laboratory studies

Question 7

Organizational behaviour has implications for all personnel in the workplace. Some of OB's challenges and opportunities include all of the following EXCEPT

Accepted Answer

A)  it acknowledges employees are forces of innovation and change.
B)  it offers specific insights to improve interpersonal and people skills.
C)  it helps us learn to balance the relationship between efficiency of resources with effectiveness of delivery.
D)  it facilitates the improvement of quality and employee productivity.
E)  it reinforces the importance of traditional methods of management.

Question 8

Motivation is an important ________ process.

Accepted Answer

A)  group level
B)  organizational level
C)  individual level
D)  industry level
E)  departmental level

Question 9

Individuals face various challenges in organizational settings. Which of the following organizational challenges is OB best suited for

Accepted Answer

A)  maintaining stock prices.
B)  profit projection.
C)  setting common goals.
D)  time management.
E)  protocol on the job.

Question 10

Organizational behaviour is best suited for managers in large corporations rather than small businesses and entrepreneurial enterprises.

Accepted Answer

A) True 
 B)False

Question 11

Having a broad range of interpersonal skills upon which to draw makes us more effective organizational participants. What kinds of interpersonal skills do we need in today's workplace? Provide examples to illustrate your points. (You may want to refer to the Competing Values Framework Model as the basis for your answer).

Accepted Answer

Suggested answer:
- interpersonal skills...

Question 12

Evidence-based management (EBM)means managers make decisions using the best available scientific evidence.

Accepted Answer

A) True 
 B)False

Question 13

Toronto-based Dell Canada's technical service lines are handled by technicians located in India. This is an example of

Accepted Answer

A)  repatriation.
B)  immigration.
C)  emigration.
D)  nationalism.
E)  outsourcing.

Question 14

Putting employees in charge of what they do is "systematic study."

Accepted Answer

A) True 
 B)False

Question 15

Contributions to Organizational Behaviour on perception come from

Accepted Answer

A)  risk taking.
B)  empowerment.
C)  sociology.
D)  psychology.
E)  contingency.

Question 16

During difficult financial times, company focus moves to helping employees

Accepted Answer

A)  maintain job satisfaction.
B)  retain motivation.
C)  create reward balance.
D)  manage stress.
E)  behave ethically on the job.

Question 17

Contributions in the area of power are more likely to come from psychologists than from sociologists.

Accepted Answer

A) True 
 B)False

Question 18

Sheena decided to improve company effectiveness by increasing employee job satisfaction. Sheena can accomplish this by encouraging her managers to

Accepted Answer

A)  downsize and layoff staff.
B)  add new rules and regulations to govern employee behaviour.
C)  emphasize to employees that efficiency and profitability are the only goals.
D)  increase the use of technology.
E)  developing positive social relationships with each employee.

Question 19

Organizations that have employees with high OCB (organizational citizenship behaviour)outperform organizations that have employees with low OCB.

Accepted Answer

A) True 
 B)False

Question 20

Applying organizational behaviour theories and concepts is improves employee productivity.

Accepted Answer

A) True 
 B)False

Exam 1: What Is Organizational Behaviour?

Applying organizational behaviour theories and concepts is improves employee productivity.

Correct Answer
verified

Managers improve productivity by developing effective employees and efficient work processes; this supports organizational

Correct Answer
verified

Organizational behaviour has implications for all personnel in the workplace. Some of OB's challenges and opportunities include all of the following EXCEPT

Correct Answer
verified

During difficult financial times, company focus moves to helping employees

Correct Answer
verified

OB looks at three basic levels of inputs. The group level includes the following

Correct Answer
verified

Motivation is an important ________ process.

Correct Answer
verified

Contributions to Organizational Behaviour on perception come from

Correct Answer
verified

Correct Answer
verified
Suggested answer:
- interpersonal skills...
View Answer

Much of OB is relevant beyond the workplace.

Correct Answer
verified

Amongst the research methods in OB, which employs simulated and controlled settings?

Correct Answer
verified

Contributions in the area of power are more likely to come from psychologists than from sociologists.

Correct Answer
verified

Sheena decided to improve company effectiveness by increasing employee job satisfaction. Sheena can accomplish this by encouraging her managers to

Correct Answer
verified

Toronto-based Dell Canada's technical service lines are handled by technicians located in India. This is an example of

Correct Answer
verified

Individuals face various challenges in organizational settings. Which of the following organizational challenges is OB best suited for

Correct Answer
verified

Organizations that have employees with high OCB (organizational citizenship behaviour)outperform organizations that have employees with low OCB.

Correct Answer
verified

Workplace diversity occurs because organizations are becoming more homogeneous.

Correct Answer
verified

Evidence-based management (EBM)means managers make decisions using the best available scientific evidence.

Correct Answer
verified

Organizational behaviour is best suited for managers in large corporations rather than small businesses and entrepreneurial enterprises.

Correct Answer
verified

List and describe some of the issues the Canadian workplace must address as it moves into the next decade. Provide examples to support your response.

Correct Answer
verified
Suggested answer:
- Economic Pressures
-...
View Answer

Putting employees in charge of what they do is "systematic study."

Correct Answer
verified

Exam 1: What Is Organizational Behaviour?

Applying organizational behaviour theories and concepts is improves employee productivity.

Correct AnswerverifiedShow Answer

Managers improve productivity by developing effective employees and efficient work processes; this supports organizational

Correct AnswerverifiedShow Answer

Organizational behaviour has implications for all personnel in the workplace. Some of OB's challenges and opportunities include all of the following EXCEPT

Correct AnswerverifiedShow Answer

During difficult financial times, company focus moves to helping employees

Correct AnswerverifiedShow Answer

OB looks at three basic levels of inputs. The group level includes the following

Correct AnswerverifiedShow Answer

Motivation is an important ________ process.

Correct AnswerverifiedShow Answer

Contributions to Organizational Behaviour on perception come from

Correct AnswerverifiedShow Answer

Correct AnswerverifiedSuggested answer:- interpersonal skills...View AnswerShow Answer

Much of OB is relevant beyond the workplace.

Correct AnswerverifiedShow Answer

Amongst the research methods in OB, which employs simulated and controlled settings?

Correct AnswerverifiedShow Answer

Contributions in the area of power are more likely to come from psychologists than from sociologists.

Correct AnswerverifiedShow Answer

Sheena decided to improve company effectiveness by increasing employee job satisfaction. Sheena can accomplish this by encouraging her managers to

Correct AnswerverifiedShow Answer

Toronto-based Dell Canada's technical service lines are handled by technicians located in India. This is an example of

Correct AnswerverifiedShow Answer

Individuals face various challenges in organizational settings. Which of the following organizational challenges is OB best suited for

Correct AnswerverifiedShow Answer

Organizations that have employees with high OCB (organizational citizenship behaviour)outperform organizations that have employees with low OCB.

Correct AnswerverifiedShow Answer

Workplace diversity occurs because organizations are becoming more homogeneous.

Correct AnswerverifiedShow Answer

Evidence-based management (EBM)means managers make decisions using the best available scientific evidence.

Correct AnswerverifiedShow Answer

Organizational behaviour is best suited for managers in large corporations rather than small businesses and entrepreneurial enterprises.

Correct AnswerverifiedShow Answer

List and describe some of the issues the Canadian workplace must address as it moves into the next decade. Provide examples to support your response.

Correct AnswerverifiedSuggested answer:- Economic Pressures-...View AnswerShow Answer

Putting employees in charge of what they do is "systematic study."

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Suggested answer:
- interpersonal skills...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Suggested answer:
- Economic Pressures
-...
View Answer

Correct Answer
verified